Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
May “26 and made a claim. Got a filthy curtesy car from the repairers and since then have had no communication from Coop. I made an enquiry about my claim back in June and was informed that investigat... もっと見る
企業が回答しました
My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... もっと見る
From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... もっと見る
企業が回答しました
企業情報
Co-op Insurance について
当該企業による記述
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
連絡先
4.4
優良
4650件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ease of use!
2026年10月5日
I had to renew my policy over the as my…
I had to renew my policy over the as my card details had changed,everything was explained in detail and clearly,
2026年10月7日
自発的なレビュー
Simplicity!
2026年10月5日
The Person on the phone was really…
The Person on the phone was really helpful and got a Discount on The Policy Really good Service
2026年10月6日
自発的なレビュー
A very good website
A very good website. Was able to speak to someone to clarify a question. The policy price was good
2026年10月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
My parked car was hit by a speeding…
My parked car was hit by a speeding driver. I wasn't in the car. Car was a write off. The driver who hit my car was insured. Co-op passed me onto Marker Study as my underwriter. Terrible comms. I had to do all the work. Hours and hours of emails. Took months to get my money. Absolute nightmare. Wouldn't recommend.
2026年2月19日
自発的なレビュー
Co-op Insurance からの回答
Good afternoon Beverly
Thank you for taking the time to share your feedback. We’re sorry to hear that you’re unhappy with the service provided, however we appreciate you bringing this to our attention. We’d like the opportunity to discuss your concerns further with you therefore I have passed your details across to the relevant team and someone will be in touch.
Kind regards
Aysha
In my experience I would recommend.
2026年9月26日
From the very beginning and never…
From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support throughout.
Each move and claim was updated by emails and text, informing me of each costing and how the process was moving along.
2026年4月15日
Co-op Insurance からの回答
We are glad you enjoyed your experience with our pet insurance team during what can often be a stressful time. Knowing that our staff helped you feel at ease and kept you well-informed with regular updates throughout the entire process brings us great satisfaction. We appreciate you taking the time to share your positive feedback about our communication and support.
Kind regards
Jemma
The Co-op Pet Team 🐾
Travel Insurance - Multi Trip/Couples
The Co-op I feel has always been a a good company for many, many years.
I bought the multi trip , couples, travel insurance - it was an extremely good price compared to other companies.
The cover itself is excellent, a really good cover overall - and you can add to it if you have any extras you’d need too.
Bought after an initial quote, which was easy to do/understand and the site itself is easy to navigate.
Overall it was very easy and straightforward to buy the insurance and the documents were sent quickly.
First time using the Co-op for travel insurance but would definitely do so again.
2026年10月1日
The renewal was easy & straight…
The renewal was easy & straight forward. Scott was very professional & helpful.
2026年10月2日
自発的なレビュー
Co-op Insurance からの回答
Hi Mr Mcintosh
Thank you for leaving us a review. It is great to hear of how our colleague supported you when you called. We look forward to serving you again in the future.
Kind regards
Aysha
It was the price that got me hooked
It was the price that got me hooked. It was way cheaper than any of the others I had been looking at. The comparison for making a claim and what I would have to pay were roughly the same. This was completed on line in roughly 5 minutes.
2026年9月30日
Able to speak to a human being
Able to speak to a human being, instead of hoping that the info given on line is correct, there is someone there to help and advise you if there is something you are unsure of.
2026年10月2日
自発的なレビュー
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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