Shit support and customer service! I am writing for over a week on a delayed shipment and zero responses, and when received by DHL today the item is damaged. No response. No support. No one ca... もっと見る
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I was really impressed with the quality and design of Coverlab’s products. The materials feel durable, the prints are vibrant, and the overall finish looks very premium. What I like the most is how st... もっと見る
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I recently purchased a Coverlab phone case, and overall, I’m quite satisfied with its quality and design. The case is stylish, durable, and provides good protection without making my phone too... もっと見る
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I am completely in love with these cases. The designs are spectacular, each one looks like a unique work of art. They are not only beautiful, but also super durable and high quality. They protect... もっと見る
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企業情報
Coverlab について
当該企業による記述
Enhance your phone's style and protection with Coverlab stunning range of cases. Enjoy free shipping on all orders. Shop at COVERLAB today!
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3.7
まあまあ
575件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 37％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Très jolis matériaux
Très jolis matériaux , très contente de mes achats :)))
Identique aux photos
J ai refais une commande aujourd’hui !
2025年9月24日
自発的なレビュー
Coverlab からの回答
Bonjour,
Un grand merci pour votre retour positif ! 😊
Nous sommes ravis d’apprendre que nos produits vous plaisent et que vous avez renouvelé votre confiance en passant une nouvelle commande.
Votre satisfaction est notre priorité, et vos mots nous motivent à continuer de vous offrir des articles de qualité fidèles aux photos.
À très bientôt sur notre boutique !
L’équipe CoverLab
The covers and accessories are of…top
The covers and accessories are of excellent quality, really impressive, thank you very much for your trust
2025年9月21日
自発的なレビュー
Coverlab からの回答
Thank you so much for your kind words! We’re thrilled to hear that you’re impressed with the quality of our covers and accessories. Your trust means a lot to us, and we look forward to continuing to provide you with top-notch products.
Best regards,
The Coverlab Team
Coverlab からの回答
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service. Your satisfaction means a lot to us!
This is an awful company
This is an awful company. It’s been a month and haven’t received the product or any updates. Reaching their support team is a nightmare. They added on extra charges after a month of trying to get a hold of someone and when I asked to cancel, told me I was unable to get a refund for a fck!ng forty dollar not leather phone case. Eat shit cover lab!
2025年8月19日
自発的なレビュー
Coverlab からの回答
Dear Customer,
We are very sorry for your negative experience and understand the inconvenience caused by the situation.
Due to tariffs imposed by the U.S. administration, unfortunately, it has not been possible to ship your order using the originally selected shipping method. This issue has caused unexpected delays and additional costs, which are beyond our control.
We are doing everything possible to find alternative solutions and to ensure that your order is shipped as soon as possible while maintaining quality and safety standards.
Thank you for your patience and understanding. We remain at your disposal for any further clarification.
Kind regards
Coverlab has truly exceeded my…
Coverlab has truly exceeded my expectations! From the moment I placed my order, everything felt smooth, professional, and well taken care of. The website is super easy to navigate with so many design choices—it honestly took me a while to pick because every option looked amazing. What I love the most is how customizable everything is. Being able to create a phone case that reflects my own personality and style made the whole experience so special.
When my case arrived, I was blown away. The packaging was beautiful and secure, which instantly gave me the feeling of opening something premium. The case itself is stunning—the design is vibrant, the print quality is crystal clear, and the colors look even better in real life than on screen. It feels extremely sturdy without being bulky, giving my phone maximum protection while still looking stylish. I’ve dropped my phone a couple of times since using it, and it’s safe to say the Coverlab case does its job perfectly.
Another thing I really appreciate is the attention to detail. The fit is absolutely perfect—every button, port, and camera cutout lines up flawlessly. You can tell they’ve put effort into making sure the case doesn’t just look good, but also works practically for everyday use.
I’ve already gotten so many compliments on my phone case, and a few friends have even asked me where I got it. Coverlab has definitely set a new standard for me when it comes to phone accessories. It’s not just a case—it’s a way to carry around a little piece of your own creativity and identity every day.Overall, I would 100% recommend Coverlab to anyone who wants a high-quality, durable, and stylish phone case that you can actually make your own. It’s rare to find something that balances protection, style, and personalization so perfectly, but Coverlab nailed it. I’ll definitely be ordering more designs in the future!❤️
2025年7月10日
自発的なレビュー
Coverlab からの回答
Dear Customer,
Thank you so much for sharing your detailed and positive experience with Coverlab! We are thrilled to hear that our service, the quality of the cases, and the customization options have exceeded your expectations.
Your satisfaction is the greatest reward for us and motivates us to continue offering unique products crafted with care in every detail. We are truly happy that your case not only protects your phone but also reflects your personality and style.
We look forward to welcoming your future orders and providing you with more fantastic customization options!
Thank you again for choosing Coverlab and for your kind compliments.
Best regards,
The Coverlab Team
My order never shipped so I emailed…
My order never shipped so I emailed them asking what was going on and then I got an email asking me to pay more money for shipping due to tariffs.
2025年9月10日
自発的なレビュー
Coverlab からの回答
Dear Customer,
We are very sorry to hear about the negative experience you had with the shipping of your order. We understand how frustrating it can be to receive unexpected additional payment requests.
Customs fees and tariffs are often beyond our control and depend on the regulations of the destination country. However, we always strive to inform our customers clearly and promptly.
If you need any assistance to complete the payment or have any other requests regarding your order, please feel free to contact us directly—we will be happy to help.
Thank you for your feedback, which helps us improve our service.
Best regards,
The Coverlab Team
The best gift ever
"My experience with this company was excellent in every way. I appreciated the professionalism of the customer service. The entire process was handled with care and precision, making the overall experience very satisfying."
2025年9月10日
自発的なレビュー
Coverlab からの回答
Dear Customer,
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Coverlab and that our customer service met your expectations. It means a lot to us to know that the entire process was smooth and satisfying for you.
We look forward to serving you again and helping you create more special gifts in the future!
Warm regards,
The Coverlab Team
5 stars
I only have three words to say: what perfect products. the quality is incredible. Without a doubt one of the best technology brands.
I'm completely addicted to accessories for my cell phone, headphones and iPad and I tell you, now I'm OBSESSED with this brand.
5-star team and always maximum friendliness.
thank you coverlab 💞💞💞
2025年9月9日
自発的なレビュー
Coverlab からの回答
Thank you so much for these wonderful words! 💞
We’re absolutely thrilled to hear that you love our products and that the quality impressed you so much.
Your enthusiasm is contagious and inspires us to give our best every single day!
Knowing we've become your obsession fills us with pride 😍
A special thank you from the entire Coverlab team — always here for you with style, quality, and kindness! ✨
Gostei muito da marca e dos acessórios…
Gostei muito da marca e dos acessórios e capas , muito obrigada , um feedback super positivo e recomendo a todos 100% 🤍
2025年9月8日
自発的なレビュー
Coverlab からの回答
Muito obrigado pelo seu feedback tão positivo! 🤍
Ficamos muito felizes em saber que gostou da nossa marca, acessórios e capas.
A sua recomendação é muito importante para nós!
Incroyable
J’ai découvert Coverlab récemment et je suis ravie de mon expérience ! Les produits sont de très bonne qualité, originaux et fidèles aux photos du site. La commande a été simple et rapide, avec une livraison sans problème. J’apprécie aussi le soin apporté à la présentation et au service client, très réactif et à l’écoute. On sent que Coverlab met du cœur dans ce qu’ils font, et ça fait toute la différence. Je recommande vivement !
2025年9月8日
自発的なレビュー
Coverlab からの回答
Merci beaucoup pour votre magnifique avis !
Nous sommes ravis que votre expérience avec Coverlab ait été si positive et que la qualité de nos produits ainsi que notre service client aient répondu à vos attentes.
Votre recommandation nous touche beaucoup et nous motive à continuer à mettre tout notre cœur dans ce que nous faisons.
Au plaisir de vous revoir bientôt chez Coverlab !
Coverlab offers products to suit all of…
Coverlab offers products to suit all of your tech needs! Find the perfect styles that suit your creative self-expression & vamp up your collection.
2025年9月7日
自発的なレビュー
Coverlab からの回答
Thank you for your fantastic review!
We’re happy to know that CoverLab helps you express your creativity and find the perfect tech accessories to suit your style.
We’ll keep working hard to bring you more great products for your collection!
Really happy with it!
Just got my new Coverlab case and I love it! 😍 The design is super cool, it fits my phone perfectly, and it actually feels protective without being heavy. They have so many styles it took me forever to choose, but totally worth it. Fast shipping too, really happy with it!
2025年9月6日
自発的なレビュー
Coverlab からの回答
Thank you so much for your wonderful feedback!
We’re delighted to hear that you love your new Coverlab case and that it fits perfectly while offering great protection.
We’re glad you enjoyed browsing our wide range of styles, and we appreciate your patience in choosing the perfect one!
Fast shipping is something we always strive for, so we’re happy it reached you quickly.
Thanks again for your support!
Absolutely love it 🩷
I love cover lab covers so much, one of a kind, resistant and super super cool🩷
2025年9月5日
自発的なレビュー
Coverlab からの回答
Thank you so much for your lovely words!
We’re thrilled to hear you love your CoverLab case — unique, durable, and super cool is exactly what we aim for! 🩷
We can’t wait to create more amazing products for you!
I had a great experience with CoverLab
I had a great experience with CoverLab
because thanks to this brand, you can create personalized cases using artisanal intelligence.
The website is very well organized, and if you need help, they're very kind and helpful.
Plus, the phone charm is truly fantastic.
I highly recommend CoverLab.
The quality of their products is superb!
2025年8月28日
自発的なレビュー
Coverlab からの回答
Thank you so much for your wonderful review!
We’re thrilled to hear that you enjoyed creating your personalized case and that our team was helpful throughout your experience.
Your kind words about the quality of our products and the phone charm mean a lot to us.
We truly appreciate your recommendation and look forward to serving you again soon!
Wondeful experience and product
Wondeful experience and product! sturdy case and designs are all superb and into my liking 🫶🏻
2025年9月5日
自発的なレビュー
Coverlab からの回答
Thank you so much for your lovely review! 💖
We’re thrilled to hear you had a wonderful experience and that you love the case and designs!
Your support means the world to us 🫶🏻
Ben fornito
Bellissimo fare shopping da questo sito, ha tanti accessori per il mio cellulare,tutti bellissimi e alla moda.
2025年8月29日
自発的なレビュー
Coverlab からの回答
Grazie mille per la tua splendida recensione!
Siamo felici che ti piaccia la nostra selezione di accessori e che fare shopping con noi sia stata un’esperienza piacevole.
Continueremo a lavorare per offrirti sempre il meglio! 😊
Style and Protection in One
I was really impressed with the quality and design of Coverlab’s products. The materials feel durable, the prints are vibrant, and the overall finish looks very premium. What I like the most is how stylish and unique the designs are — they combine beauty with functionality perfectly. It’s not just about protection, but also about having something that looks amazing every day. Definitely a great choice if you want both quality and aesthetics in one product.
2025年9月5日
自発的なレビュー
Coverlab からの回答
Thank you so much for your thoughtful and detailed review! 🌟
We’re truly happy to know that you appreciate both the quality and the design of our products — that's exactly the balance we strive for!
It's amazing to hear that the style and functionality came together just right for you. Your words motivate us to keep creating unique and premium products that stand out.
Thanks again for choosing Coverlab
Your cases are truly beautiful and of…
Your cases are truly beautiful and of excellent quality. I love them so much.
I can't wait to get some more models.
2025年9月4日
自発的なレビュー
Coverlab からの回答
Thank you so much for your lovely review! 💖
We’re so happy to hear that you love our cases and appreciate their beauty and quality – that’s exactly what we aim for!
We can’t wait to show you more styles soon. Stay tuned – there’s more to fall in love with! 😊
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