Don't take cover my cab or cover my drive insurance. Cover my cab and cover my drive they both same company. When their app not working in your phone they blaming you and they charging you extra for... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Chris was extremely helpful throughout the whole process. He explained everything clearly, answered all my questions quickly, and made the experience very easy and stress-free. The customer service wa... もっと見る
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Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... もっと見る
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When everything is so expensive CoverMy car gives me lovely deals on my car insurance It’s my first time hope in future they provide me more good deals many thanks
企業が回答しました
企業情報
当該企業による記述
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
連絡先
Field House, Station Approach, CM20 2FB, Harlow, 英国
- 0345 456 4505
- service@covermy.com
- covermy.com
4.5
優良
1666件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a very good experience
I had a very good experience with the lovely staff as following names Louise, Rebecca, Daisy and Bradley as they are friendly, polite and always helpful.
2025年6月17日
CoverMy からの回答
Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience with Louise, Rebecca, Daisy, and Bradley. We’ll be sure to pass along your kind words, the team will be delighted to hear this!
Telephone staff very friendly and my…
Telephone staff very friendly and my policy is less this year than last year.
2025年10月8日
CoverMy からの回答
Thank you for your kind feedback! We’re delighted to hear our team were friendly and that your policy renewal came out at a lower price this year, we really appreciate your continued trust in us.
Hello everyone,I am very happy with Cover MY insurance.The team are very helpful and team member find for me good price private hire insurance.thanks to all team
Thank you all covermy team for my private hire insurance
2025年10月17日
CoverMy からの回答
Thank you for your wonderful feedback! We’re so pleased to hear you’re happy with your private hire insurance and that our team were able to find you a great price. We’ll be sure to share your kind words with everyone here, thank you for choosing CoverMy!
CoverMy からの回答
Thank you for your lovely feedback! We’re so pleased to hear you’re happy with our service.
Very professional team !
2025年10月8日
CoverMy からの回答
Thank you for your feedback! We’re delighted to hear you found our team professional , we really appreciate your kind words.
CoverMy からの回答
Thank you for your feedback! We’re glad to hear you’re happy with our service.
CoverMy からの回答
Thank you for your kind words! We’re so pleased to hear you had a positive experience with us.
Guy on phone was very helpful…
Guy on phone was very helpful knowledgeable and transparent
2025年10月13日
CoverMy からの回答
Thank you for your feedback! We’re delighted to hear that our team member was helpful, knowledgeable, and transparent during your call.
CoverMy からの回答
Thank you for your feedback! We’re glad to hear you’re happy with our insurance service.
I was looked after very nicely the…
I was looked after very nicely the agent was very helpful
2025年10月4日
CoverMy からの回答
Thank you for your kind words! We’re so pleased to hear that our agent looked after you well and provided helpful service.
CoverMy からの回答
Thank you so much for the 5 stars! We’re thrilled to hear you had a great experience with us.
Alot of missing information in their…
Alot of missing information in their policy booklet when u enquire about it they have no idea and if u cancel the policy you will be charged the high prices.
2025年10月1日
CoverMy からの回答
Thank you for your feedback, we’re sorry to hear about your experience and understand your frustration.
Our policy booklets are provided by the insurer and contain key information about your cover. However, if anything was unclear or missing, we’d be happy to go through the details with you directly to ensure everything is fully explained.
Regarding cancellation charges, these are outlined in your terms of business and policy documents and depend on the stage of the policy, insurer terms, and any time on cover. We’d be happy to review your case and confirm the breakdown for you.
Please reach out to our Customer Engagement Team, and we’ll make sure your concerns are properly addressed.
CoverMy からの回答
Thank you for your feedback! We’re glad to hear you had a good overall experience with us.
Really helpful agent made my insurance…
Really helpful agent made my insurance renewal very easy.Woukd recommend.
2025年10月8日
CoverMy からの回答
Thank you for your great feedback! We’re delighted to hear our agent made your renewal process easy and that you’d recommend us, we really appreciate your support!
Maisie was so helpful
Maisie was so helpful
She was very thorough and had nothing to ask or check with her b4 proceeding with my renewal
2025年10月6日
CoverMy からの回答
Thank you for your kind feedback! We’re so pleased to hear that Maisie provided such helpful and thorough service during your renewal. We’ll be sure to share your lovely comments with her!
Outstanding professional performance…
Outstanding professional performance very helpful amazing
2025年9月22日
CoverMy からの回答
Thank you for your wonderful feedback! We’re delighted to hear you found our service professional, helpful, and amazing , we really appreciate your kind words!
I've been a insurance customer with you…
I've been a insurance customer with you guys 2 years now it's was always easy for me to call them and they happy to help customers👍
2025年10月3日
CoverMy からの回答
Thank you for your lovely feedback! We’re so pleased to hear you’ve been with us for two years and continue to find it easy to reach our team. It’s great to know our staff have been helpful and supportive, we really appreciate your loyalty!
CoverMy からの回答
Thank you for your feedback! We’re glad to hear you’re happy with our customer service.
Missing information and miss leading …
They didn’t mention anything about 100 service change when I took the policy and made the payment over the phone only noticed it when they send the documents
2025年9月30日
CoverMy からの回答
To clarify, the £100 service charge is part of our standard administration fee, which covers the setup and ongoing management of your policy. This information is included in the terms and conditions discussed during the call and outlined in your documentation after purchase.
That said, we understand how frustrating it can be if this wasn’t made clear enough at the time of sale. We’d like to review your call and make sure everything was explained correctly. Please contact our Customer Engagement Team so we can investigate this further and address your concerns directly.
We appreciate you bringing this to our attention and will do our best to ensure a clearer experience moving forward.
CoverMy からの回答
Thank you for your feedback! We’re delighted to hear you were happy with the service and the hospitality shown by our staff.
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