The quality of the fabric is fantastic. The stitching is perfect. The curtains wash up beautifully. They're heavy and thick, even without lining. My only disappointment is the black strip of fabric al... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I am unhappy with purchase and they have a terrible return policy where they make you pay for shipping, not even through them but completely on your own via third party. Not a place worth bringing bu... もっと見る
企業が回答しました
I’m really impressed with this bamboo sheet set from Deconovo. The fabric feels incredibly soft and silky, almost like hotel-quality bedding. After washing them, they became even softer and held u... もっと見る
I’m very happy with this product. The quality exceeded my expectations, and it looks beautiful in my home. The material feels durable, and the design fits perfectly with my décor. It was easy to use a... もっと見る
企業情報
当該企業による記述
Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point. Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more. Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.
連絡先
16192 Coastal, 19958, Highway Lewes, 米国
- 877-630-2161
- info@deconovo.com
- deconovo.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 62%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
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Amazing experience with Deconovo
Amazing experience with Deconovo! I have a window in my bedroom that was larger than the maximum allowed size to order. I was able to reach out to customer service and they quickly helped me come up with the measurements for my curtain and place this custom order. I am so happy with the quality and it's truly a 100% blackout! I can sleep well throughout the night without any sunlight coming in. Highly recommend!!
What can I say except these are exactly…
What can I say except these are exactly what we were looking for. Beautiful, heavy, elegant, and quality made. These curtains are amazing. Yet they flow so elegantly. They make our home feel cozy and warm. The customer service is top notch and polite. Always responsive and there to help with all our needs. Thank you for all your help and knowledge.
Great customer service in a time of…
Great customer service in a time of nonexistent customer service! Drapes came out even better than expected and Deconovo support team was very helpful making sure everything came out correctly. I couldn't be happier! I recommend without reservation!
I gave a 4 star for 2 reasons
I gave a 4 star for 2 reasons. First, the drapes took several weeks to arrive. Much longer than I would have thought. Second, I had ordered a placket style that was both straps and pocket. It came only with a pocket. It works ok, I really wanted to straps in the back, but I didn't want to send it all back, so I am making it work. Dissappointed, though.
Love love the quality of the curtain
Love love the quality of the curtain, the color is something that compliments my home
Bad return policy
We ordered curtains and they didn't turn out to be right for the room. The color was off from the description and the length wasn't right. The quality was less than expected. Which was disappointing. We tried to return the curtains but were told that they can only be returned if they are defective. This is a terrible policy and will be our deciding factor to never do business with them ever again.
I ordered swatches 3weeks ago
I ordered swatches 3weeks ago. According to the tracking info with Fed-X they were in Aurora Colorado for 9 days while all that time it said "In transit". To where? 9 days at the same location without any progress. I still have not received them. I contacted Fed-X they claim they gave it to US postal service. Why? I contacted US postal service, they have no knowledge of the package at all. My order has been lost.
Thanks for nothing but a headache.
Excellent quality
The quality of the curtains exceeded my expectations. In addition, the customer service was excellent. My order ended up coming in two shipments, and they kept me informed. In addition, there was minimal packaging which I appreciated.
black-out in Style- great Custom drapes
My house needed blackout curtains for a set of French doors that had an awkward framing; we found great color, material and dimensions from deconovo that filled our needs greatly. I got follow up emails to confirm specs, and it did take awhile for the shipping, but, very happy with the product. Highly recommend.
poor packaging, no fabric care instructions
The curtains I ordered took more than a month to get which was not what I expected. The reason I give it 2 out of 5 is that they came wrinkled due to very tight packaging and have no care instructions for the fabric (velvet). Had the product been packaged better, the curtains would look good but they don't.
sample set
Very nice fabrics and the sample set I chose was shipped fast. Large, easy to use samples! Thank you. Very helpful!! Would be nice to be an able to get more than 10 …
Customer service misled me.
I asked multiple times if the blinds I was ordering were 2" venetian blinds. I asked because it was my understanding that "mini blinds" are narrow 1" blinds and "venetian blinds" are 2" wide. The listing never said "mini blinds." It said Venetian blinds. But the photos were of mini blinds. I got one answer after multiple tries from the person in customer service who answered the phone several times. She said yes, they were 2" blinds. I did not get 2" venetian blinds. They were mini blinds. I suspect neither of the people I spoke with several times knew what I was asking.

deconovo からの回答
You can tell that the curtains are made…
You can tell that the curtains are made out of quality material. Their not to heavy
Great Customer Service
They responded within a reasonable time frame accommodating me to the best of their ability. Therefore, I was pleased with their customer service.
So beautiful curtains 🥰👍👍
everything was done very qualitatively and quickly, I liked everything, really a broad recommendation🫶
The curtains are absolutely stunning!
The curtains are absolutely stunning! The quality is top-notch — from the fabric to the stitching and overall style, everything is done with impeccable precision and taste. You can tell that every detail was crafted with care and attention. These curtains truly bring a sense of coziness, elegance, and luxury to the space. I’m extremely happy with my order! Highly recommend if you appreciate quality and style as much as I do!
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