Faultless efficient service. Car ready 2 days early. Kept informed via text throughout. Every interaction was faultless. Spoke with 4 people - booking, dvla check code, drop off and collection. All we... もっと見る
所在地
所在地を変更Cockpen Road, Unit 1 - Sherwood Industrial Estate, EH19 3LW Bonnyrigg, Scotland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
3 MAIN HEADINGS: 1) REPAIR CARRIED OUT AND SERVICE PROVIDED: REPAIR WORK EXCELLENT; 2) SERVICE (I.E. HAVING CAR COLLECTED & THEN DELIVERED BACK UPON COMPLETION) WAS EXCELLENT 3) ESTMATED TIME LIKE... もっと見る
DLG were always prompt, professional and friendly in their interactions regarding the repair on my vehicle. They picked it up from my front door, gave me a courtesy vehicle to keep me moving and... もっと見る
企業が回答しました
DLG Auto were friendly and easy to deal with, they took care of everything and did a fantastic job. The car came back completely repaired and cleaned upon return. Very happy with the repair and them a... もっと見る
企業情報
当該企業による記述
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
連絡先
Cockpen Road, Unit 1 - Sherwood Industrial Estate, EH19 3LW, Bonnyrigg, Scotland, 英国
- 0345 878 6100
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from DLG Auto
Excellent service from DLG Auto. Efficiently carried out what they said they would do and in good time. Staff were very friendly and sympathetic too which helped a lot.
The office staff were fantastic
The office staff were fantastic! As were guys in the garage.
Very efficient service, good communicaiton.
Car needed door replaced after accident. DLG liaised direct with insurance and car hire companies, so process was completely hassle free. Very efficient, and kept me informed as to what was happening.
Too Job
They dealt well with a problem obtaining part from Vauxhall. Kept me UP to DATE giving me regular progress. Very professional
Great job
Excellent and prompt job done
Very professional
They took the car away, fixed it and allowed me to drop the rental at their address. Can't ask for more.
Amazing service from start to finish.
Quick turn around for the repair on my…
Quick turn around for the repair on my vehicle, good communication throughout and the finished job is imaculate!
ContactTop class from company was first class &…
Contact from company was first class & kept me updated on repair.
Very fast and efficient
Very fast, efficient repair. We were back on the road in little more than a week and the car looks great. Good communication, they kept me informed right through the job.
First class job.great…
First class job.great communication,colour match perfect and workmanship.5 stars.
Kept informed
Kept informed, good picking up vehicle and returning l. Repair and clean up of car excellent. No faults with their service.
VERY HAPPY CUSTOMER
I was extremely happy with the repair to my car, the time taken to repair it and being kept informed of the progress.
2015 SEAT LEON ESTATE (SHUNTED from BEHIND)
3 MAIN HEADINGS: 1) REPAIR CARRIED OUT AND SERVICE PROVIDED: REPAIR WORK EXCELLENT;
2) SERVICE (I.E. HAVING CAR COLLECTED & THEN DELIVERED BACK UPON COMPLETION) WAS EXCELLENT
3) ESTMATED TIME LIKELY TO BE TAKEN: RETURN OF CAR WAS ACTUALLY ABOUT 10 DAYS MORE THAN FIRST ESTMATED BUT I WAS KEPT ADVISED & UPDATED THROUGHOUT. INFORMATION FLOW WAS VERY GOOD. . . . . so ALL IN ALL 5 STARS
All staff were very helpful and…
All staff were very helpful and knowledgeable.
All very pleasant
Job completed in a timely manner.
Excellent Service
First rate service
First rate service, kept me informed of all repairs, couldn’t fault them
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