From 1st contact to delivery of my car returned like new this service was perfect. Updates all the time on progress and work carried out to perfection. Would full recommend this company
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was very happy with the repair and the friendliness of the staff, who kept me updated. My car was collected on 26/05/2026. I didn't get it back until 10/07/2026, more than six weeks later, as the p... もっと見る
企業が回答しました
From the first point of contact by telephone to the guy who picked up my van and delivered it back and the guys who did the brilliant repairs has been a great experience thank you to all . Will defi... もっと見る
企業が回答しました
Fantastic. Tricky, rear quarter panel and door panel replacement to a fully electric. Repair was completed flawlessly at Orpington and in good time. Was kept advised regularly by phone too and they... もっと見る
企業情報
当該企業による記述
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
連絡先
Unit D, Brook Industrial Estate, Millbrook Road, BR5 3TX, Orpington, Kent, 英国
- 0345 3031680
4.6
優良
264件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service.
Excellent service., car collection from home and delivery back to home.
Kept Uptodate via text and phone.
2024年2月8日
Very prompt and quick fix.
2024年2月8日
Excellent service
Excellent service, satisfied with the repair, it exceeded my expectations, it was the same or better, I will recommend it. Thank you
2024年1月26日
Everyone was friendly
Everyone I dealt with was friendly and helpful. The bodywork repair job was well done. However, they managed to put a fresh scratch on the wing. They fixed this without any aggravation, so the final job is good, it just took a bit longer than it should have.
2024年1月10日
Everything went well from the…
Everything went well from the assessment to keeping me informed about how the repairs were going to the return of my car in excellent condition. Excellent service, highly recommended.
2024年1月17日
Good job and honest people.
2024年1月17日
Professional job
2023年12月19日
Staff amazing
Staff amazing, made the collection of my car/delivery of courtesy and subsequent swap at the end of the repair brilliant, such easy going and friendly people!
2023年12月6日
Excellent Service
Very courteous and polite. Was happy to work to my work schedules and did pick-ups/drop offs for time that suited me. Kept me informed at every step of the way. Excellent service and excellent finish on works carried out.
2023年11月10日
Quick assessment of repair and…
Quick assessment of repair and maintained contact throughout.
Worked round my commitments in picking up and returning car.
2023年12月6日
Really quick and efficient repair with…
Really quick and efficient repair with good communication.
2023年11月21日
DLG were extremely professional in…
DLG were extremely professional in their dealings with me, were helpful on the phone and kept me updated as to the progress on my repairs. Only issue was they could not identify an issue and had to refer it to a VW garage but to be fair the VW garage took nearly two months to identify the problem.
2023年11月21日
Great Service
Repair was as good as new and car was cleaned inside and out. Friendly and helpful reception.
2023年11月10日
DLG Orpington, excellent company
DLG were the company my insurers Churchill put forward to repair my vehicle.
I had never used them before, but would definitely do so again.
From start to finish they were excellent and got my car back to me much quicker than I expected, quality outfit.
2023年11月21日
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