Dpd Parcels レビュー 

Again let down by the driver called Thai Jackson. It’s becoming a regular thing and I’m really fed up.

I’ve had his family or friends popping up on my Facebook saying I’m bullying a gay black model. I don’t even know what to say really apart from I’ll be making a formal complaint to the police for the driver leaking my details.

The customer service is in india. these people understand nothing

Totally useless. I would love to own a business as useless as this and not go out of bussinss,

The absolute worst the Spanish driver lie non stop about no one being home attempted delivery totally useless Lazy people ! Calling in to customer service is another waste of time no one answers no one cares if I could I would give them a negative feedback below zero . I don’t understand EU and all there mad rules yet Spain doesn’t give a shit about anyone or anything

I paid John Lewis £8 for next day delivery. I was given a 8am - 8pm timeslot. They never showed. Checked tracking the following day to be given a "2.56 - 3.56 “ delivery. They never came. Received an email 8pm saying they attempted to deliver but couldn't. Liars! Checked tracking the next morning saying "at Emersons Green depot”. No change at 5pm, so I rang DPD who said they would arrange for the next day. Same evening received another email claiming they had attempted delivery. Liars! Checked tracking on the fourth day and given a “13.12 - 14.12” delivery slot. They arrived EXACTLY at 14.12. I had waited in for three and a half days after paying for next day delivery. Disgusting.

It’s unfortunate because I don’t like to complain about people who are for the most part underpaid and exploited, nonetheless DPD is the worse courier company. Parcels are rarely delivered at home, often they get left somewhere and you are lucky to even receive a notification. I got packages sent back because no one cared to deliver them and in more than one instance they were delivered to the wrong address but closed as delivered to me, in one instance even with a signature that we will probably never know who did. Unfortunately, this review is really just me venting since there’s no way it will make a difference, but it’s still the worse courier company.

Super delayed to say the least! Terrible customer service.

Ich bin extrem enttäuscht und ehrlich gesagt richtig sauer auf DPD.
Zum angeblichen Zustellzeitpunkt war ich zu 100 % zuhause – es hat definitiv niemand geklingelt. Trotzdem wurde offenbar behauptet, dass eine Zustellung nicht möglich war. Eine absolute Frechheit.
Noch schlimmer:
Keine E-Mail-Benachrichtigung zur bevorstehenden Lieferung
Keine Nachricht über eine Nichtzustellung oder Hinterlegung im Paketshop
Keine Benachrichtigungskarte im Briefkasten
Gar nichts
Meine E-Mail-Adresse wurde vom Absender korrekt an DPD übermittelt. Trotzdem habe ich keinerlei Information erhalten.
Erst nachdem ich selbst beim Absender nachgefragt habe, bekam ich die Sendungsnummer. Im Paketshop musste ich dann erfahren, dass mein Paket bereits wieder an den Absender zurückgeschickt wurde, ohne dass ich überhaupt die Chance hatte, es abzuholen.
So etwas habe ich noch bei keinem anderen Paketdienst erlebt. Das ist weder kundenfreundlich noch professionell. Man fühlt sich komplett im Stich gelassen.
Für mich ist das absolut inakzeptabel. DPD ist für mich künftig keine Option mehr.

I would have rated less than one star if it was possible. It seems to me that this company is full of rogues, liars and thieves . Just before Christmas we were told that they’d try to deliver a parcel twice, they hadn’t , we waited in for it as we needed it urgently, a pram for my daughter in law’s expected baby , fortunately we don’t live far from one of their depots so I went and confronted a manager who contacted a Mohammed who then did what he was paid for and delivered it . Now we’ve been told that they’ve delivered a parcel to us ,which they didn’t, we were away and everything locked up so no one to deliver it to . Absolute bastards

Why can't they EVER do correctly ANY delivery? Why would ANY company rely on them?

Driver clearly could not be bothered getting to the 3rd floor (despite the lift) and left the parcel at a random door on ground floor.

I don't even blame the drivers. Delivery team managers and Site managers are responsible for the poor service.

This is a bad company, they dont care about providing service. They just in it for money, one of their consultants just called me after I complained that I have been waiting for my parcels for two days.He told me that he can give me their warehouse address to go and collect my parcel because their drivers are too busy. I find it hard to understand Why Volpes is using this courier company to send online orders.

Two men from DPD came to my remote farm house , my friend had ordered a bag of dog food.next to my door is my kitchen window , so I opened this window to talk ! . I was told open your door !! I said oh I’m on the phone no worries will get it later !! He said open your door I need a picture of delivery, I said oh you can take a picture of me here next to the door or can I sign for it , he said no open the door!! I got scared and closed the window, they gave me a stare and took the parcel and left . It was very uncomfortable

DPD - Emersons Green Bristol Depo - it is the second time they 'lost' our parcel! Utterly unprofessional, unhelpful and just awful to deal with.

This must be the worst so called courier in South Africa! I live in KZN, & serviced by a pair of absolute clowns, from Underburgh base. i have went to the trouble of taking a pic of the reg to report them. But to no avail. State a date they calling & then don't turn up, Absolute worst experience.

Complete disgusting,disturbing communism garbage.On 2.9.2025 they said " your parcel is in the Auchan locker" but provided no code number to open it Few days later they said your is in the shop until Monday 15.9 .25 but left no parcel at all.Disgusting EU mafia only bring garbage ,troubles and cancer to Europa.DPD,SEUR,GLS just thugs importing illegals from the WORST countries in the planet to steal parcels all over EUROPA .

Apparently pressing an intercom button is far too advanced for some people, so instead the driver decided to stay in the van and snap a photo of the flat instead. Which I also doubt as it looks more like a screenshot from Google Street View than an actual delivery attempt by the driver. According to the update I got, they "missed me" and will attempt delivery again tomorrow. Trully, amazing, considering no one even tried ringing. A masterclass in how not to deliver a package... this is the kind of thing I'd expect from Yodl or Everi, not DPD.

this is the WORSE delivery company in the world

DPD have pretended 4 times to attempt delivery to my home address but each time never turned up (I don’t think they even tried at the first place) despite me calling on delivery number 2, 3, and 4 to ask for the driver to call me for me to give him directions to my house. Their useless App doesn’t allow to enter new post code, even though the post code are on the Royal Mail web site, so I cannot even enter a what3words location to help. Their customer service also pretends to pass the message to the driver to call to find my house but obviously don’t. How on earth are they still in business is beyond me! There is no point of having an App if people cannot enter address manually! They are basically making a point of not delivering to new builds because they aren’t on Google map so their system doesn’t recognise them when EVERY other courier finds my house perfectly!
This company should be sued and the staff sacked for not doing their job.