Placing order was easy, price was very fair, it was collected from my front door by a very friendly driver & it got there overnight. I've sent similar packages a number of time using Austpost & it's n... ãã£ãšèŠã
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A deeply unprofessional company. A quote is a quote, not an âestimateâ you get to reinterpret after the fact. Changing the meaning after the work is done is dishonest and then following it up with thr... ãã£ãšèŠã
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Was an easy transaction. I was very apprehensive, never sent a large box interstate and as the seller refused to pay for return, Fast Courier made it easy, quicker than Australia post. I am very imp... ãã£ãšèŠã
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I've never had to post a parcel before but I found the whole process easy .I put in my parcel dimensions and weight and the pickup and delivery addresses and quickly found the most appropriate servic... ãã£ãšèŠã
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Australiaâs FASTEST courier comparison site Quickly compare courier quotes and send packages and freight Australia-wide using our quick freight quote comparison tool. We have built cutting edge logistics technology to help you compare courier and freight quotes, multiple carriers and delivery times. You'll be sure to find the right carrier to match your budget, plans and logistics preferences.
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Suite 3/271 Alfred St N, 2060, North Sydney, ãªãŒã¹ãã©ãªã¢
- 0291343889
- hello@fastcourier.com.au
- fastcourier.com.au
3.4
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Was a super fast delivery between nswâŠ
Was a super fast delivery between nsw and vic. Door to door.
Only issue courier arrived over an hour earlier to asked time and had to return the next day.
Plus I didn't realise I had to attach the shipping stickers so that didn't help.
No availability to contact in any gorm is a major problem as if the courier had called me it could have be sorted in 20 minutes rather than the return trip for them.
All in all exceptional delivery times. Very happy and will definitely use again
2025幎4æ8æ¥
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Fastcourier ããã®åç
Dear John,
Thank you for your positive review and for highlighting both the strengths and areas for improvement in our service.
We're taking your feedback seriously and are looking at ways to improve our communication system between couriers and customers. This would help resolve similar situations more efficiently in the future.
Thank you again for your feedback and for choosing our service.
We look forward to providing you with exceptional delivery times on your future shipments!
Fastcourier ããã®åç
Dear Dayle, Thank you for your wonderful review! We're delighted to hear that you found our booking process easy and that our service has been consistently punctual.
We appreciate you taking the time to share your positive feedback and look forward to continuing to provide you with on-time service for your future shipping needs!
Donât use this company
I had a booking for the Monday. Packages werenât picked up until Friday. There was a person waiting for the pickup driver every day.
Extremely poor customer service. It took 10 business days for a 3 to 5 business day service.
2025幎4æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Thank you for sharing your experience. We sincerely apologise for the significant delays you encountered with your shipment.
If you haven't already contacted our customer service team, please contact us at hello@fastcourier.com.au with your booking reference so we can investigate the matter further.
We appreciate you bringing this to our attention and are committed to improving our service reliability.
Tracking and updates are excellent
Tracking and updates are excellent. Service time as great as well.
2025幎4æ14æ¥
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Fastcourier ããã®åç
Thank you for your wonderful review! We're thrilled to hear that you found our tracking and updates excellent, and that our service time met your expectations.
We work hard to provide transparent shipment visibility and efficient delivery times for all our customers. Your positive feedback is greatly appreciated and motivates our team to maintain these high standards.
We're grateful that you took the time to share your experience, and we look forward to serving you again in the future!
Great Experience
Simple to organize, reasonable rates and fast delivery. Thank you,
2025幎4æ8æ¥
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Fastcourier ããã®åç
Hi Lena, Thank you for your wonderful review! We're delighted to hear that your experience with us was positive from start to finish - from the simple booking process to the competitive rates and timely delivery.
We appreciate you taking the time to share your thoughts and look forward to serving you again in the future!
Drop off was easy and simple butâŠ
Drop off was easy and simple but booking the item in to be delivered was a nightmare . Why can't you have a phone number so you can talk to someone?
2025幎4æ4æ¥
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Fastcourier ããã®åç
Hi Darryl, Thank you for your feedback. We're glad to hear that dropping off your item was easy, and we appreciate you bringing the booking challenges to our attention.
We understand your frustration with not being able to speak directly with someone by phone. While our current system is primarily digital to streamline operations and keep costs competitive, we recognise that sometimes customers prefer speaking with a real person.
We're continuously evaluating our customer service options, and your feedback about adding phone support is valuable as we work to improve our service. In the meantime, our customer support team is available through our online messaging system where we aim to respond promptly to all inquiries.
Thank you for choosing our service and for taking the time to share your experience. We'll use your feedback to enhance our booking process and communication options.
Easy to book and the item was collectedâŠ
Easy to book and the item was collected on time and delivered without a drama. What more can you ask!
2025幎4æ4æ¥
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Fastcourier ããã®åç
Hi Megan, Thank you for your feedback! We're delighted to hear that your experience with us was smooth and efficient from booking through to delivery.
We appreciate you taking the time to share your positive experience and look forward to serving you again soon!
If I could give 0 stars I would
If I could give 0 stars I would! You can not get in contact with customer service and the deliveries never turn up on time. Unreliable and poor service - AVOID AT ALL COSTS
2025幎4æ1æ¥
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Fastcourier ããã®åç
Dear Kath, Thank you for sharing your experience. We sincerely apologise for the frustration you've encountered with our service.
We take feedback like yours very seriously and would like to investigate what went wrong in your specific case. Please contact our customer service team at hello@fastcourier.com.au with your order details so we can look into these issues immediately.
Again, we apologise for your negative experience and appreciate you bringing these issues to our attention.
Nice work.
Nice work.
Job done quickly and despite a small error customer service were straight onto it and fixed immediately.
2025幎3æ19æ¥
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Fastcourier ããã®åç
Dear Kent, Thank you for your positive review! We're delighted that your job was completed quickly and that our customer service team was able to resolve the small error promptly. We pride ourselves on being responsive when issues arise and are glad we could make things right immediately. Your feedback is appreciated, and we look forward to serving you again in the future.
I booked for some five suitcases to beâŠ
I booked for some five suitcases to be picked up from Canberra City to be dropped off in Melbourne, and after they provided me pick up date, they didn't show up on the day. I called them and they rebooked it for pick up on the next day, unfortunately again they managed to not show up.
Indeed this could be a real issue for people like me who have to be on time with sending and delivering.
I would say this is an extremely unreliable service, so the cheaper price they offer comes at the risk of you not having your items picked up or delivered. Very poor service.
2025幎3æ27æ¥
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Fastcourier ããã®åç
Thank you for sharing your experience. We sincerely apologise for the inconvenience caused when your suitcases weren't picked up from Canberra on two scheduled occasions.
We understand that reliability is essential when shipping your belongings. When booking courier services, we recommend selecting a service level that matches the time sensitivity of your shipment. While our standard service offers competitive rates, we also provide premium options with guaranteed pickup windows for time-critical deliveries.
We appreciate you bringing this matter to our attention and are committed to providing better service in the future.
No fuss
No fuss. Prompt email updates through the whole process.
2025幎3æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Dear Shane, Thank you for your wonderful feedback! We're delighted to hear that your experience with us was smooth and well-communicated. Our team works hard to ensure the shipping process is hassle-free and that our customers stay informed every step of the way. We appreciate you taking the time to share your positive experience and look forward to serving you again!
This is by far the worst courierâŠ
This is by far the worst courier company in Australia. They will not communicate with you at all. no tracking and lie about the updates.
2025幎3æ14æ¥
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Fastcourier ããã®åç
We're truly sorry to hear about your unsatisfactory experience. We take feedback like yours seriously and would like to address your specific concerns.
Please contact us at hello@fastcourier.com.au with your shipment details so we can investigate what went wrong with your delivery and communication. Our team is committed to resolving issues and improving our service.
The Fast Courier Team
Additional Charges for no Reason!!
Pickup and delivery was fine, however it all went wrong when shortly after completion I received an additional charge as apparently the package was not to their normal requirements. Totally incorrect and untrue. They pointed me to a little publicised condition that I needed to take photos of dimensions to fight the charge - maybe I should have trusted them to do the right thing! So now I have no choice but to simply accept the additional cost. Very unhappy - Will never use them again.
2025幎2æ4æ¥
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Fastcourier ããã®åç
Hi Sergio, I'm sorry to hear about your experience. We take all feedback seriously and understand your disappointment regarding the additional charge applied after your delivery.
Our website's terms and conditions do outline our measurement and verification policies, which include the photo documentation requirement for dispute resolution.
I'd like to invite you to contact our customer service team at hello@fastcourier.com.au with your order details so we can review this charge thoroughly. We value your business and would appreciate the opportunity to address your concerns directly.
Thank you for bringing this to our attention as it helps us improve our service and communication.
prompt pickup and delivery
2025幎2æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Thank you for your 5-star review! We're pleased to hear that our pickup and delivery service met your expectations. We strive to provide prompt, efficient service for all our customers and are glad we could deliver that experience to you. We appreciate your feedback and look forward to serving you again in the future.
Rubbish
I am sick of their service. Booked 3 pickups in 2 weeks al delayed at least for 2 days. The last parcel was supposed to be picked up of Feb 21, but now it is 27th and not picked up yet. They gave me a tracking number from Aramex shipping company but that number cannot be found on Aramex website. there is no way to contact fast courier except an email address that they never respond. My customer wants his money back as delivery is delayed and I don't know what to do.
I don't book my parcel shipping with fastcourier anymore and you don't do too, they are rubbish.
2025幎2æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
We sincerely apologise for your experience with the delayed pickups and issues with tracking. We understand how frustrating this situation is, especially when it affects your customer relationships. Please reach out to us directly via email at hello@fastcourier.com.au so we can escalate and rectify this situation. We're committed to resolving this as quickly as possible.
Very quick pick up and delivery
2025幎2æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Thank you for your feedback! We appreciate you taking the time to share your positive experience with our quick pick up and delivery service. Your satisfaction is important to us, and we're glad we could provide you with prompt service.
Lost parcels, horrible communication
Lost parcels, useless customer serviceAbsolute joke of a company, only 2 of 3 parcels have arrived. Eta and actual delivery will be plus a week. Don't expect all items to be delivered. And if you want an update send an email they will get back to you in 5 business days. Will not be using this service again and will warn as many others to avoid at all cost. Then fill out a review.....for items I should of received a week ago. Still trying to find out if all parcels were even collected. NOT HAPPY!!! See copy and pasted reply below, I've emailed with zero response.
2025幎2æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Thank you for bringing these delivery concerns to our attention. We apologise for the delayed and incomplete delivery of your shipment. We understand this falls well short of the service you expected.
Please email us at hello@fastcourier.com.au with your booking reference number so we can urgently investigate the status of your missing parcel and resolve this situation for you. We aim to provide you with a comprehensive update on all your items.
Very easy to use Delivery Service.
Very easy to use Delivery Service.
2025幎2æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
hank you for your positive feedback! We're delighted to hear you found our service easy to use. We strive to make shipping simple and efficient for all our customers, and we look forward to serving you again.
Fastcourier ããã®åç
Thank you for your wonderful feedback! We're pleased to hear that our service met your delivery expectations for both reliability and timing. It's our priority to maintain these high standards for all our customers, and we appreciate you taking the time to share your experience.
Super fast delivery
Super fast delivery, under 24 Hours Regional NSW to Regional SA.
2025幎2æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Fastcourier ããã®åç
Thank you for sharing your fantastic experience! We're thrilled to hear about the swift delivery of your shipment from regional NSW to regional SA. It's particularly rewarding to know we exceeded expectations with our interstate regional delivery service. We look forward to providing you with the same efficient service for your future shipping needs.
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