Fragrancerevolutionboutique レビュー 

177
•
TrustScore 5段階評価の2.5

2.7

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5つ星のうち1の評価

I had a really disappointing experience with Fragrance Revolution Boutique. What should have been a simple sample order turned into a frustrating series of problems. Their payment system didn't... もっと見る

企業が回答しました

5つ星のうち5の評価

I have ordered from this shop more than 10 times now 😧From what I understand , they have a lot of orders and are still a relatively small team , so I think it’s important to be realistic about proces... もっと見る

企業が回答しました

5つ星のうち5の評価

I have ordered multiple times from fragrance revolution boutique and this is the first time ive had any problems. Olha from FRB eventually got in touch via message and email and have been nothing but... もっと見る

5つ星のうち1の評価

Nasty chemical concoction- in no way resembles the intended perfume sample - this went down the toilet. Clearly a total scam & am gutted I & no doubt many others fell for it. How can a website selling... もっと見る

企業情報

  1. 香水店
  2. ・
  3. 化粧品・香水提供業者
  4. 化粧品店
  5. 香味料、香料、アロマ製品提供業者

当該企業による記述

Fragrance Revolution Boutique is a UK-based online retailer specialising in authentic luxury fragrances offered in smaller, convenient formats (decants). We source original, full-sized perfume bottles directly from authorized retailers and brand boutiques, including well-known department stores and official brand locations. Each fragrance is carefully transferred into sterile, high-quality atomisers, allowing customers to experience premium scents in more accessible sizes before committing to a full bottle. This approach is widely used within the fragrance industry to provide flexibility, discovery, and affordability. We are committed to transparency, product authenticity, and quality control. All fragrances are 100% genuine and handled with strict hygiene standards during the decanting process. Clear product descriptions are provided to ensure customers understand that purchases are for decanted portions, not manufacturer-sealed retail bottles. Our mission is to make luxury fragrances more accessible while maintaining trust, quality, and an exceptional customer experience


連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

177件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 19%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.7

すべてのレビュー

(177)

過去12か月のレビュー数: 75件

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5つ星のうち5の評価

Zero problems

I didn't have a bad experience like a lot of others. I believe the fragrance i ordered to be genuine I had zero problems. Ordered on Sunday arrived on Thursday. Will be ordering again.

2025年3月27日
自発的なレビュー
5つ星のうち1の評価

Absolutely awful avoid at all costs

Absolutely awful avoid at all costs, pay attention to previous bad reviews complete waste of time,Fragrance ordered for a wedding figured a week would be ample time to arrive it never did. Wasn’t sure it would have turned up at all, and would likely be fake based on other reviews anyway. Again met with the too busy etc etc, stop advertising then until you’ve caught up on orders??! Never again

2025年3月3日
自発的なレビュー
5つ星のうち1の評価

Lottery Fail

This was my first (and last) order with this so-called retailer and it's not possible to exaggerate the awful buying experience from this company. It's a UK based company - they charged me a flat rate of £7.45 for postage (there was no choice given and I didn't think anything of it at the time). I assumed this was being sent Next Day / Guaranteed delivery - 20 days later, I received the order. In that time, I sent 2 x emails querying whether the order had been shipped - no response. I then read their shipping info on their website - they sneakily don't tell you delivery times and just list Royal Mail pricing which is pointless. I spent £155 for a sample of Black Tie by Celine (having had it before), and a couple of small samples. What I got was a very nasty / sickly beast mode, cheap smelling fragrance. I contacted them via their chat on their website - "Mia" said she would check their CCTV (really?) and then said I was confused with 'the concept'. What legit seller would tell you that unless they were gas-lighting you and have no intention of resolving the problem.

2025年2月8日
自発的なレビュー
5つ星のうち1の評価

Avoid

Avoid, if you call them out on their fulfilment delays, they tell you that they’re busy and understaffed, then go on to ignore you without ever fulfilling your order. I get being busy, but hire to meet the demand, maybe? And to charge £6.50 for delivery for samples, then not ship the order for over two weeks, they’re conning you on the delivery fee as well.

2025年2月16日
自発的なレビュー
5つ星のうち5の評価

I had a fantastic experience

I had a fantastic experience. I had direct communication from the business. The samples were perfect and sent out very quickly. Perfect if you want to try a high end perfume or fragrance before buying a full size. Really good for taking on holidays also.

2025年3月1日
自発的なレビュー
5つ星のうち5の評価

Would definitely use again.

Samples delivered in good time, obviously not in original bottles but well packaged. Slight confusion over sample size, but was my mistake and had been actually sent more on one of the samples. Will definitely use again.

2025年3月3日
自発的なレビュー
5つ星のうち1の評価

AVOID THIS SELLER

I have been waiting for a month for a perfume delivery. No responses to my email asking for the update. It has come at the end. It does not smell like the original perfume I wanted. Please avoid this. I am very unhappy with the whole experience. It has been a waste of money and time.

2025年2月24日
自発的なレビュー
5つ星のうち5の評価

I have purchased both for myself and as…

I have purchased both for myself and as gifts for my family, and everyone was absolutely delighted. I already have 6-8 different perfumes. The fragrances are original, the selection is great, and the service is excellent. I already recommend this store for my friends who looking for authentic perfumes in small decants! I will definitely be coming back for more soon

2024年7月21日
自発的なレビュー
5つ星のうち1の評価

I ordered the crybaby perfume and they…

I ordered the crybaby perfume and they sent me a fake. The crybaby perfume is supposed to be very milky. The sample that they sent me was extremely clear which makes no sense so I contacted them about it to which they sent me a long email defending themselves. I emailed back again saying I did my research on the perfume and they definitely sent me a fake and I would like to do a return/refund. (btw it also smelled NOTHING like the notes mentioned and smelled like pure chemical that could genuinely be a health hazard!!) They then ignored my email because they obviously do not want to send me a refund. It was my mistake for not doing thorough research on the website because I've seen many people saying they've also received fakes and had emails ignored! And to top it all, I even saw someone on fragrantica say this website stole their fragrantica review with their full name! How sketchy! DO NOT BUY FROM HERE EVER. Avoid my mistake! It's better to be safe than sorry! They lie about their authenticity!

2025年2月6日
自発的なレビュー
5つ星のうち1の評価

Not recommended. Item not delivered.

Not recommended. Ordered on 13th January and still not received item ordered. Have emailed company to follow up delivery and have been completely ignored. They also appear to have added royal mail tracking numbers to my order which are completely irrelevant to me and my address also.

2025年1月13日
自発的なレビュー
5つ星のうち1の評価

It's a terrible service

It's a terrible service. I made an order 14 days ago, still haven't received it, wrote in support, they said Monday. and ordered a lot more. Still waiting, disgraceful

2025年1月19日
自発的なレビュー
5つ星のうち2の評価

Possible fakes.

I ordered LV imagination I think it was a fake. The order came in a very blue liquid and I have just had my LV imagination arrive from the LV online store and it’s a complete different colour.

2025年1月30日
自発的なレビュー
5つ星のうち5の評価

This is an absolutely brilliant idea

This is an absolutely brilliant idea. My daughter wanted to try Chanel Chance Eau Fraiche but buying a full size before knowing for sure seemed daft. This idea is perfect as she also often changes what she wears so either way 10ml is just right. Smells great & nice simple spray bottle.
Also nice customer service when I had a question 😁👍

2025年1月2日
自発的なレビュー
5つ星のうち1の評価

Avoid!! Pure rubbish

Where do i start.....came in cheap glass bottle with perfume name stuck with sellotape on the side. Packaging was a pink sheet of tissue paper and a pink heart sticker keeping it together. Cant give this to anyone as a present. Seen better on the street markets. Asked for a refund just get long lengthy replies. Also this perfume does NOT smell authentic. Avoid!!!

2025年1月9日
自発的なレビュー

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