I had a really disappointing experience with Fragrance Revolution Boutique. What should have been a simple sample order turned into a frustrating series of problems. Their payment system didn't... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had a really disappointing experience with Fragrance Revolution Boutique. What should have been a simple sample order turned into a frustrating series of problems. Their payment system didn't... もっと見る
企業が回答しました
I have ordered from this shop more than 10 times now 😧From what I understand , they have a lot of orders and are still a relatively small team , so I think it’s important to be realistic about proces... もっと見る
企業が回答しました
I have ordered multiple times from fragrance revolution boutique and this is the first time ive had any problems. Olha from FRB eventually got in touch via message and email and have been nothing but... もっと見る
Nasty chemical concoction- in no way resembles the intended perfume sample - this went down the toilet. Clearly a total scam & am gutted I & no doubt many others fell for it. How can a website selling... もっと見る
Fragrance Revolution Boutique is a UK-based online retailer specialising in authentic luxury fragrances offered in smaller, convenient formats (decants). We source original, full-sized perfume bottles directly from authorized retailers and brand boutiques, including well-known department stores and official brand locations. Each fragrance is carefully transferred into sterile, high-quality atomisers, allowing customers to experience premium scents in more accessible sizes before committing to a full bottle. This approach is widely used within the fragrance industry to provide flexibility, discovery, and affordability. We are committed to transparency, product authenticity, and quality control. All fragrances are 100% genuine and handled with strict hygiene standards during the decanting process. Clear product descriptions are provided to ensure customers understand that purchases are for decanted portions, not manufacturer-sealed retail bottles. Our mission is to make luxury fragrances more accessible while maintaining trust, quality, and an exceptional customer experience
128 City Road, EC1V 2NX, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 19%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I’m almost certain that the sample of Chanel No.19 I received was a fake. The middle and base notes smell very different to samples I have tried instore and there was barely any longevity. It smelt to me like a very poor imitation.
I’ve emailed to ask for a refund and received several very lengthy and defensive emails.
I’m writing this as I spent over £20 and thought I’d get 10ml of edp. In retrospect, that’s too good to be true, as Chanel would never be that cheap, so I should have known.
I do not believe this is a company selling genuine samples.
I’m posting this to try to help others not make the same mistake.
Avoid like the plague!!
Horrendous experience with these vendors
I wish I have read these reviews before buying..
Waiting for more than a month for my order then I find out that they forgot to send me the dispatch email! When I chatted to them asking for explanation they became rude and claimed that the delivery of the item has been successful which is simply not true!
When challenged further, they simply did not reply and were not willing to provide me with a refund or compensation.
Now I am here with no item received or refund so if you don’t want to end up like me AVOID!!
Great communication to get my fragrance asap! Perfectly packaged great to be able to buy in smaller bottles , thank you
There was a slight delay in shipping but the seller was communicative and helpful; everything arrived on time for Christmas. Well packaged and smelled divine!
Excellent service. Beautiful fragrance. Authentic perfume. I’m coming back for more. It’s a great source to test some exquisite but unknown perfumes before investing into a full size bottle.
Olha was most wonderful.
I read some interesting reviews of people saying it wasn’t an original bottle or packaging. Of course, how could it be if it is a sample.
Came across a particular aftershave in a London shop recently and liked the scent which lasted for hours but was only available in larger bottles. Found Fragrance Revolution online where smaller, ‘decanted’ quantities were available at a more modest cost. Received my 10ml atomiser very quickly and beautifully wrapped. You don’t get an original maker’s bottle but the aftershave smells and lasts as it should. Very pleased indeed.
Perfume was not authentic and in a non branded bottle with a label sellotaped on. I would avoid
Prices are good, cheaper than other places, perfume of good quality and sent promptly. Good customer service and communication, happy experience overall
Lovely perfumes, came through in a beautiful and thoughtful package. The seller was quick in answering my emails, very polite and easy to communicate with. I ordered 2 perfumes. One came through very quickly. The other took a bit longer, but the seller explained the situation and offered reassurance. She has also included a little gift to compemsate for the delay. My experience was great and I will buy again for sure. It is a company that respects the customer.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。