La mia esperienza su Trustpilot e' stata molto soddisfacente. Mi ero iscritta per errore, quando mi sono accorta di cio' ho contattato l'assistenza clienti la quale ha risposto subito con grande gent... ãã£ãšèŠã
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0 stars!!! Wouldnt recommend ever! This company is holding my refund* from a purchase i didnt make* (i have emails to prove) that i have reached out numerous times, completely unsatisfied!! If as sta... ãã£ãšèŠã
I had to contact your company because I saw a second charge from your company. I worked with Jeremy and I told him what I thought was my purchase. He is processing a refund because I thought I was buy... ãã£ãšèŠã
Thank you, to Elsa from the Escalation Team. Everything went smooth when it came to refunding my card back, I appreciate the fast response time it took to address my issue.
æè¿ã®ã¬ãã¥ãŒäŸé Œã®èšé²ã¯ãããŸãã
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ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
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Imani helped solve my problem
Imani helped solve my problem. I really liked how quickly they responded to me. My issue was resolved with only a couple of emails. I would have given 5 stars but my issue needed to be escalated to Imani.
Resolution of cancellation of account.
Resolution of cancellation of account.
Zoe me ayudo
Confusión en suscripción
Aunque tuvimos nuestras indiferencias, lograron darme una solución a mi caso y en todo momento fueron amables conmigo y supieron darme respuestas pertinentes, contundentes y de manera rápida. Quedé muy satisfecho
I'm not sure what all of this meansâŠ
I'm not sure what all of this means regarding my refund and vouchers. Where do I go to redeem vouchers. Where are they? Did you send me a package from Spain.
They responded back to my email veryâŠ
They responded back to my email very quickly.
Destaco el excelente apoyo que recibÃâŠ
Destaco el excelente apoyo que recibà por parte de Edith. Gracias a su orientación y buena disposición, fue posible resolver mi inconveniente de forma rápida y eficaz.
Gizmoward is doing a fine job in doingâŠ
Gizmoward is doing a fine job in doing its customers well. Even the unintended ones. My card was charged by a mistake and when they were notified they immediately sent me the below letter apologizing for the misunderstanding and offering me a complimentary voucher as a good will gesture as wel l as returning the money that was previosly removed from my account. I was great full for the email and will have reached total elation once I've received my money. Another review will follow once this matter is fully resolved.
Hello Steven,
I am writing to you personally from the Escalation Team to discuss your case, which has been assigned to me for final review.
After carefully reviewing everything, I have approved crediting the charged amount back to the same account you used for your purchase.This is an exception made specifically for your situation, as I wanted to ensure you are completely satisfied with the resolution.
In addition to the compensation, we will also provide you with a â¬30 complimentary voucher to use on our website, should you wish to give us another opportunity in the future. This is a goodwill gesture to thank you for your patience and understanding.
To finalize your case in our database and mark it as resolved, I kindly ask you to share your feedback about your experience with me through a short review on Trustpilot. Your feedback not only helps me properly close your case, but also shows other customers they can trust us when they need help.
I had to contact your company because I needed a refund.
I had to contact your company because I saw a second charge from your company. I worked with Jeremy and I told him what I thought was my purchase. He is processing a refund because I thought I was buying was buying was hobby lobby diamond art kits and not credits from your company.
Excelente el equipo de escalamientoâŠ
Excelente el equipo de escalamiento solucionaron mà casi en segundos la súper recomiendo súper confiable sigan asà ðªðŒ ¡Gracias a futuro volveré a comprar!
I was having some problems and EdithâŠ
I was having some problems and Edith stepped in and saved the day. Thanks Edith.
Jamal helped me solve my problem
Jamal helped me solve my problem. Thank you very much. Very grateful.
Ø§ÙØÙØª اÙÙ ØŽÙÙ٠ع٠طرÙ٠داÙÙ ÙØ¯ عÙ٠أÙÙâŠ
Ø§ÙØÙØª اÙÙ ØŽÙÙ٠ع٠طرÙ٠داÙÙ ÙØ¯ عÙ٠أÙÙ ØšÙØ±Ø¬Ø¹ اÙÙ ØšÙØº Ø§ÙØ°Ù Ø³ØØš Ù ÙÙ ÙØ§Ùا ÙÙ Ø§ÙØªØžØ§Ø± Ø§ÙØ§Ø³ØªØ±Ø¬Ø§Ø¹
Esmerald me ayudó. Gracias
Muy fácil. Simple. Sin complicaciones. Un apoyo y ayuda sincera . Recomendable para todos los usuarios.
Fueron buenas porque me ayudaronâŠ
Fueron buenas porque me ayudaron bastante , pero serian mejores cuando me depositen los descuentos que me hicieron.
Fast service
Iâm very upset about this
Iâm very upset about this, Iâve been charged 5 times I canceled this and yet you still charged me another charge today!
Very rough start
Very rough start, online scam that I fell for. Very confusing plot, since I thought I was getting a certificate for a Composter at Home Depot. After many attempts to call and email, the chat bot hung up on me.
Eventually a nice lady called Emily from the Escalation Team took pity on me. As a kindness to âEmilyâ I gave three unwarranted stars. She was the only thing good about it, after a lot of worry and pain.
Sorry guys, get a real job and leave us poor senile elders alone.
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