GoGo Boilers Plumbing and Heating  レビュー 

382
•
TrustScore 5段階評価の4.5

4.6

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5つ星のうち5の評価

GOGO Boilers supplied and installed our new boiler to our complete satisfaction. They were an absolute pleasure to deal with. They were professional, reliable and efficient from start to finish. We've... もっと見る

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5つ星のうち5の評価

Bought a new boiler last year from Go Go, a very local firm to where we live. Good boiler, 15 year parts and labour warranty which is peace of mind. Just had the first service which went fine too. Pol... もっと見る

企業が回答しました

5つ星のうち5の評価

After dealing with a cowboy gas engineer following an emergency call out on Easter Monday we were told we needed a new boiler as ours was beyond repair. We’d had a couple of companies visit to quote a... もっと見る

企業が回答しました

5つ星のうち5の評価

professional, honest and efficient. i was recommended gogo after getting a few extortionate quotes from other companies for a new boiler installation. british gas + pimlico quoted me £5-6k for manadat... もっと見る

企業が回答しました

企業情報

  1. ガス技術者

当該企業による記述

GOGO Boilers are a family run business where quality of service and the needs of the customer always come first. With the absolute commitment of our staff, we aim is to meet your needs and make a positive contribution to your energy efficiency. With over 35 years of specialist industry experience we have provided a wide range of services including boiler installation, servicing, breakdown and repairs. We can also provide landlord gas safety certificates, power flushing and many other services. Our engineers are fully Gas Safe registered and trained to the highest standard of customer service to ensure we can maintain and repair heating and boiler equipment of all types, make and age at competitive prices. We specialise in the installation of a vast array of products to suit every budget, with finance package options available to help that unexpected expense become a lot more manageable at a time of need.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

382件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(382)

過去12か月のレビュー数: 68件

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5つ星のうち5の評価

Very efficient service

Very efficient service. Originally called them out as our current boiler had developed a fault. They quickly diagnosed the issue and were able to get it working temporarily. As it was 15 years old we discussed a replacement. After another visit to discuss our options and what we wanted etc we were emailed the quote and options. We were happy with the price and proceeded. Less than a week later and the install took place. I could not fault the install guys who got on with the job without any issues. Very happy with the new boiler and its performance, much better than the one it replaced. Had a slight issue which I contacted gogo about and again a prompt response which sorted that out.
I would definitely recommend this company and others I know have used them too.
Due to a summer offer we even got a 15 year warranty which is pretty good.

2025年8月5日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Dear Mr Scother,

Thank you for your kind words! We're delighted to hear you're happy with the service and new boiler. We appreciate your recommendation and look forward to assisting you in the future!

Best regards,
Customer service department

5つ星のうち5の評価

Good consistentvalue for summer annual boiler review

Good value for summer annual boiler review and all costs clearly stated. Very efficient service and they also call before arrival. I have used them every year since buying the boiler from them and they provide a reliable consistent service at a fair market price

2025年8月13日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you for your positive feedback! We're glad you're satisfied with our service and appreciate your loyalty over the years. We look forward to continuing to serve you.

Kind regards,
Customer service department

5つ星のうち5の評価

Thank you, Richard!

Richard has been brilliant to fix 2 water leaks (of our own making!) and to install a new boiler.

2025年8月5日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

You're very welcome! We're glad we could help with the water leaks and the new boiler. If you ever need assistance again, don't hesitate to reach out. Thanks for your kind words!

Best regards,
Customer service department

5つ星のうち4の評価

Used Gogo earlier this year to replace…

Used Gogo earlier this year to replace all my radiators and recently to install a new boiler.
Both installations are very good and we got a great deal with extended 15 year warranty on the boiler.
Only issue was I had a day confirmed for installation yet they had scheduled for the day after. Not a big issue in the grand scheme of things and would (and have) recommend to others.

2025年8月14日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you for taking the time to share your experience! We're glad to hear that you're happy with the quality of the installations and the extended warranty on your new boiler. We apologise for the scheduling mix-up and appreciate your understanding. Your recommendation means a lot to us, and we look forward to assisting you with any future needs.

Kind regards,
Customer service department

5つ星のうち5の評価

Give GO GO a go !

I was extremely pleased with the competent installation of my new boiler and the professional attitude of the installer. I found GO GO BOILERS by chance and would recommend them to others for a great service.

2025年8月7日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you so much for your kind words! We're glad to hear that you're pleased with the installation and our team's professionalism. We always strive to provide top-quality service and excellent customer experiences. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!

Warm regards,
Customer service department

5つ星のうち5の評価

Trusted advice and professional service

I contacted GoGo Boilers after a service with another gas engineer identified some required repairs not covered under my service plan. The gas engineer from GoGo Boilers told me my boiler was unsafe and it had to be decommissioned. New boiler was installed within 1 week. Service from start to finish from Dave T and office staff was very good. Highly recommended.

2025年7月29日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you so much for your kind words and for sharing your positive experience with us. We're glad to hear that Dave and our office staff provided you with trusted advice and professional service, and that your new boiler was installed smoothly and quickly. Your recommendation means a lot to us, and we're here for any future needs. Thanks again for choosing us!

Warm regards,
Customer service department

5つ星のうち1の評価

The engineer was rude and unhelpful

The engineer was rude and unhelpful, didn't want to be here. Was done in less than 20 mins.
As he was finishing the job asked me if wanted filter cleaned, I said my husband was on his way back home if he could wait, instead gave me paperwork and told me he wrote I declined.
I asked what p4 stood for on thermostat, he told me to look it up in the booklet
Very disappointing.

2025年7月30日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you for your feedback!
We're really sorry and disappointed that you were not satisfied with the service that you received, although we are unsure what happened on this occasion. We assure you that we are looking into this with an internal investigation.

Regarding the P4 on the thermostat, if there's no documentation available, due to many controls, the engineer would suggest to refer to the instructions advised by the manufacturer. However, if you do have technical issues, always feel free to call our team and we will advise you accordingly.

We take complaints seriously and we'll be getting a full report back to the engineer with your concerns. We will also take this into account and make sure this will not happen again in future.

If you have any other queries or would like to discuss this any further, please feel free to contact our office.

Kind regards,

5つ星のうち5の評価

Great service

Great service. Really professional. The team were always very helpful and courteous. Price wise they were always better than everybody else. I would not hesitate to use them again.

2025年7月16日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and found our service professional and helpful. Your satisfaction is our top priority, and we look forward to assisting you again in the future.

Warm regards,
Customer service department

5つ星のうち5の評価

GoGo boilers are excellent

GoGo boilers are excellent. Richard fitted my new boiler last year and was back to do a service today. Fitting the boiler was a complex job given the position of the old boiler, Richard was marvellous throughout. The service today was done in the same efficient manner. The whole team are efficient and timely in their responses and feedback!! Thanks again.

2025年7月18日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with GoGo Boilers and that Richard and our team provided you with efficient, professional service both during the installation and the recent service. We truly appreciate your trust and support. If you ever need anything else, please don't hesitate to reach out. Thanks again!

Best regards,
Customer service department

5つ星のうち5の評価

Excellent service for my annual boiler…

Excellent service for my annual boiler service

2025年7月17日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

We're glad to hear you received excellent service for your annual boiler service! If you need any assistance or have questions about future maintenance, please feel free to ask.

Best regards,
Customer service department

5つ星のうち5の評価

From first visit to installing boiler…

From first visit to installing boiler was one week, I would recommend the company for all aspects of the job.

2025年6月14日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you for your positive feedback! We're glad to hear that your experience from the initial visit to the installation was smooth and efficient. We appreciate your recommendation and look forward to assisting you with any future needs.

Best regards,
Customer service department

5つ星のうち5の評価

Great service from start to finish

Great service from start to finish. Dave arrived on time was polite, neat and tidy and very informative about my boiler. Have used Gogo for years and would never go anywhere else they're brilliant! Highly recommended :-)

2025年6月19日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Dave and our service. Loyalty like yours means a lot to us, and we're thrilled to know you trust Gogo for your boiler needs. We'll continue to strive for excellence. Thanks again for highly recommending us!

Best regards,
Customer service department

5つ星のうち4の評価

Efficient service

Efficoent service

2025年5月30日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you for your review! We're glad to hear that you found our service efficient. Your satisfaction is our top priority, and we look forward to serving you again.

Best regards,
Customer service department

5つ星のうち5の評価

I had a pleasant experience for a…

I had a pleasant experience for a ritual maintenance of the heating system.

2025年5月8日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

We are glad to hear that your heating system maintenance went smoothly and was a pleasant experience! If you need any assistance or tips for maintaining your system in the future, feel free to contact us.

Best regards,
Customer service department

5つ星のうち5の評価

New boiler needed

It was resolved very quickly and I have had no problems!

2025年5月20日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you for your positive feedback! We're glad to hear that the issue was resolved swiftly and that you've had a smooth experience. If you need any further assistance, feel free to reach out!

Kind regards,
Customer service department

5つ星のうち5の評価

Prompt arrival

Prompt arrival, clear info, efficient work.

2025年5月19日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you for your positive feedback! We're glad we could meet your expectations with prompt service and efficiency.

Kind regards,
Customer service department

5つ星のうち5の評価

New boiler replacement

I needed a very old boiler replaced. Due to the location, it was a difficult job, but Richard dealt with the replacement like a pro from start to finish. I'm very happy with the service provided by GoGo Boilers as a whole, and I highly recommend them, especially Richard.

2025年5月13日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you for your kind words! We're thrilled to hear Richard and the team provided such great service. We appreciate your recommendation!
If you ever need assistance in the future, please don't hesitate to reach out!

Best regards,
Customer service department

5つ星のうち5の評価

Go go boilers New Eltham -awesome

I recently had the pleasure of working with Gogo Boilers from New Eltham, and I can't recommend them highly enough! Steve, the technician who came to fix my dad's boiler, was truly exceptional. His kindness and professionalism made a potentially stressful situation a breeze.

From the moment he arrived, Steve took the time to explain the issue clearly and patiently answered all our questions. It was evident that he genuinely cares about his customers and takes pride in his work. Not only was he highly skilled and efficient, but he also went above and beyond to ensure everything was running perfectly before he left.

What really stood out was Steve's incredible kindness—he refused to take any payment for fixing the boiler, knowing that my dad has dementia. His compassionate gesture truly touched our hearts and made a significant difference during a challenging time.

Thank you, Gogo Boilers, for having such a fantastic team member like Steve! If you're in need of boiler services, I highly recommend reaching out to Gogo Boilers!

2025年5月6日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you so much for your nice review! We're delighted to hear about Steve's exceptional service and his kindness. We'll be sure to pass along your kind words to him. It's our pleasure to support you and your family, and we're always here for any future needs. Thank you for trusting Gogo Boilers!

Best regards,
Customer service department

5つ星のうち5の評価

Friendly to deal with and provide…

Friendly to deal with and provide helpful advice, will use them again

2025年4月15日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you! We are glad to hear that you found our advice helpful. Looking forward to assisting you again!

Kind regards,
Customer service department

5つ星のうち5の評価

I'd recommend gogo boilers.

I'd recommend gogo boilers.
Good pricing,the guys that came were very good,clean and efficient tradesmen. All in all a very good service.

2025年3月22日
自発的なレビュー
GoGo Boilers Plumbing and Heating  ロゴ

GoGo Boilers Plumbing and Heating からの回答

Thank you for your kind review! We truly appreciate your feedback and are delighted to hear that you were pleased with our service.

We’re grateful to have had the opportunity to serve you and look forward to welcoming you back in the future!

Best regards,
Customer service department

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