We needed to replace door closers on 3 of our most heavy entrance/exit doors and after deciding on which make and model we needed, we carried out an internet search and found Handle Hardware's website... もっと見る
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Service was really swift, products are lovely, packaged well, decent instructions with templates. Made to order item also arrived really quickly. They have possibly been let down by too many custom... もっと見る
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Ordered 16 internal door handles on Monday morning and they arrived the following day via DPD. Over the moon about the speed and service. The quality of the handles (Urfic) also appears to be great -... もっと見る
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Great prices and excellent communication. I ordered some products which were very competitively priced and whilst there was a little confusion over the delivery which was not their fault but mine.... もっと見る
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企業情報
当該企業による記述
We are a well-established supplier of architectural ironmongery based in London. Stocking door handles, hinges, closers, locks, door furniture and much more, from the most trusted brands including Frelan, Hoppe, Zoo Hardware, Carlisle Brass, Dorma, Assa and Rutland to name a few, we supply direct to the public and trade at low prices. We carry stock of most our products in our warehouse so we are able to offer next day delivery to anywhere in the UK. Get in touch today with our experienced & helpful sales team to discuss your requirements 020 8819 5533. We have been supplying the construction trade for over 30 years. Being leading specialists in our industry, you can rest assured that our Guild of Architectural Ironmongers qualified sales team are experts on our products and will ensure your ironmongery meets the relevant building and fire regulations. We are registered ironmongers and can provide a free of charge door scheduling service. Handle Hardware offer a range of finishes including matt black, antique brass, bronze, copper and more! Our RegAI sales team can put together a complete package so that all of your ironmongery matches, providing the highest quality finish to your project. From lever handles to door hinges, lock faceplates to door closers, we've got you covered!
連絡先
Unit 14, Dagenham Business Centre, 123 Rainham Road North, RM10 7FD, Essex, 英国
- 020 8819 5533
- sales@phoenixsalesltd.co.uk
- handlehardware.com
4.6
優良
265件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I found the exact handle I needed
I found the exact handle I needed to match the one that was broken. Communication of the order and delivery process was brilliant. Very happy customer
2020年9月12日
自発的なレビュー
Handle Hardware からの回答
Hi Barry,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Prompt and efficient delivery thanks
2020年9月4日
自発的なレビュー
Handle Hardware からの回答
Hi Peter,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Really great product and fast delivery
Really great product and fast delivery. Good communication before the delivery too. Would recommend.
2020年9月1日
自発的なレビュー
Handle Hardware からの回答
Hi Katherine,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Still don’t have all my delivery and no…
Still don’t have all my delivery and no one is responding to my emails
2020年8月19日
自発的なレビュー
Handle Hardware からの回答
Dear Waqaas,
We have received no emails from you, this is the first mention of your delivery. I have checked on the status of your delivery and it was delivered the next day from when you placed the order, it was delivered on Friday 24/07/2020 at 11:25 which I have also emailed you a FedEx Proof Of Delivery today.
You also would have received order status updates when the order was 'dispatched' and then 'complete' once it was delivered.
Please email us on sales@phoenixsalesltd.co.uk or call on 020 8819 5533 so we can find out where you sent your emails to.
Kind regards,
Customer Services Team
Excellent service & products.
2020年8月12日
自発的なレビュー
Handle Hardware からの回答
Hi Agnes,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Handle Hardware からの回答
Hi,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Raj was very helpful
Raj was very helpful. Phoned me back twice with updates. Handles arrived quickly. Excellent service.
2020年7月13日
自発的なレビュー
Handle Hardware からの回答
Hi Sally,
Thank you for your order and review!
We are pleased to hear you are happy with the service received and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Handle Hardware からの回答
Hi Tom,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Very good experience
Good price. Efficient system with speedy delivery and clear email communication. Excellent example of easy internet purchase. Highly recommend. Beats Amazon for price.
2020年7月7日
自発的なレビュー
Handle Hardware からの回答
Hi Julie,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Handle Hardware からの回答
Hi,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Handle Hardware からの回答
Hi David,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Truly Exceptional
I order my product at 11.17 yesterday, it was dispatched within the hour at 12.05 and delivered by FedEx at 8.00am this morning. Now that's what I call awesome service! An easy to do business with site, excellent product at a fraction of their competitor prices - what's not to love!
2020年6月26日
自発的なレビュー
Handle Hardware からの回答
Hi Wendy,
Thank you for your order and review!
We are pleased to hear you are happy with your order and received a quick delivery! We look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Very good service
2020年6月11日
自発的なレビュー
Handle Hardware からの回答
Hi,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Handle Hardware からの回答
Hi,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Handle Hardware からの回答
Hi Andy,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Handle Hardware からの回答
Hi Michael,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Handle Hardware からの回答
Hi George,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Wow! Incredible service.
Wow! Ordered 4pm on Monday. Delivered before 9am on Tuesday!
Very helpful staff and incredibly good service.
Great price and fantastic product.
We will be 100% using this company again.
2020年6月2日
自発的なレビュー
Handle Hardware からの回答
Hi Nicholas,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
was dissapointed when item arrived as…
was dissapointed when item arrived as it had dents on it! was dissapointed with the price also! the delivery charge also was a rip off! i would not reccomend the product or the delivery ! i will not use again! had to use this company due to the covid 19 but never again!
2020年6月1日
自発的なレビュー
Handle Hardware からの回答
Hi Taylor,
I am sorry to hear there has been an issue with the product and you're not happy with the service. I would like to ensure the matter has been resolved for you. We were not notified by yourself of any damaged delivery until now. If we had been, we would have conducted an investigation with our courier and sent a replacement to you if goods were damaged in transit.
Please could you email us with your order details to discuss this matter further?
sales@phoenixsalesltd.co.uk
Kind regards,
Customer Services Team
Handle Hardware からの回答
Hi Stephen,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
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