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71
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TrustScore 5段階評䟡の4

3.8

補聎噚専門店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

We placed an order for hearing aid receivers on 8/23. We paid extra for (express tracked 5-8 day) shipping. On 8/25 it was shipped and arrived in the US on 8/26 our package was received into said... もっず芋る

5぀星のうち5の評䟡

Well incredible-made a same day appointment so easy to do, had wax in both ears treated them the same day but had to go back after 4 days re putting ear drops in. Just finished treatment today both ea... もっず芋る

5぀星のうち4の評䟡

Well after a rocky start to my returns they did sort everything out in the end. Returns accepted and refund gifted. The rocky start was no reply for a returns number. After I rang them they said my em... もっず芋る

5぀星のうち5の評䟡

I had a very difficult time finding the proper wax guards for my Oticon hearing aid. I reached for help to Hear Care Direct, and received an extremely helpful personal answer from Jordan. That led to... もっず芋る

䌁業情報

  1. 補聎噚専門店

圓該䌁業による蚘述

Hear Care Direct provides top-quality hearing aid equipment, catering to the diverse needs of individuals, educational institutions, and businesses. Our mission is to enhance hearing health and improve the quality of life for people of all ages facing hearing challenges. With a steadfast commitment to excellence, we offer a wide range of hearing solutions that embody the latest technological advancements and are designed to meet the specific requirements of the user. Our selection of hearing aids is curated to ensure superior sound clarity, comfort, and durability. Recognizing that each hearing journey is unique, we prioritize providing personalized support to help find the best fit for every individual. Whether it's for personal use, aiding communication in educational settings, or enhancing interaction in the workplace, our products are designed to integrate seamlessly into any environment.

連絡先

3.8

ほが満足

TrustScore 5段階評䟡の4

71件のレビュヌ

5぀星
4぀星
3぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.8

すべおのレビュヌ

(71)

過去12か月のレビュヌ数: 9件

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5぀星のうち1の評䟡

Been a week and a half and no receiver


Been a week and a half and no receiver yet. Ordered on a Monday at 9:30 AM. Web site says shipped that day if ordered before 10:00 AM. Out of stock should not be an excuse because web site said "3 in stock". I do not think it was shipped until Friday since I received a notice that day. In any event I do not have the ordered receiver. I need the receiver since I have only one working hearing aid.

Edit: Package finally came in. Package crushed but fortunately receiver not damaged. My problem is that the product was not shipped until 4 days after ordered and paid, even though web site said shipping same day if ordered by 10:00 AM, which it was. Date on package confirmed that it shipped 4 days after order date. As mentioned, "out of stock" is not a valid excuse because web site showed 3 in stock. The same day shipping is why I ordered from HEARCAREDIRECT. Very poor service!

2024幎8月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Warning

I ordered a receiver for my husband's hearing aid. The price was good, which should have alerted me. It took awhile for it to come, then I realized it was from overseas. Warning ,when it came it was in a paper envelope the small receiver box had been crushed a little sideways. They refuse to let me exchange saying I opened the package which I DID NOT OPEN. Not sure if it is in a bag/ sleeve inside which it should be. But it has not been out of the box.
This is the first time I have had to give a bad review. The one star is for the price that was the only good thing about this experience.

2024幎7月18日
自発的なレビュヌ
5぀星のうち1の評䟡

Order not Received ordered July 9


Order not Received ordered July 9 today’s date is July 17th. Very poor updates from this company. Stay away!!!!

2024幎7月17日
自発的なレビュヌ
Hearcaredirect ロゎ

Hearcaredirect からの回答

Hi Robert,

Sorry to hear you’re yet to receive your order. I have checked on this and you selected the economy option which states 7-10 working days. Since you ordered past the stated cutoff time for same day dispatch this was sent out the very next day and it has only been 6 working days since. Please allow an extra few days for the item to get to you.

Sorry for the inconvenience.

Thank you,
Jack

5぀星のうち5の評䟡

Finding the correct wax guards

I had a very difficult time finding the proper wax guards for my Oticon hearing aid. I reached for help to Hear Care Direct, and received an extremely helpful personal answer from Jordan. That led to my ordering and receiving exactly what I needed. I'm very grateful.

2024幎6月13日
自発的なレビュヌ
5぀星のうち1の評䟡

I haven’t received my order!!

2024幎5月21日
Hearcaredirect ロゎ

Hearcaredirect からの回答

Hi Greg,

I have checked your order and can only apologise for the item not arriving, it seems there has been an issue with the courier so the parcel didn't make it all the way to you.

If you could reply to my email we will get this sorted right away and get a replacement to you.

I am sorry for the delay this has caused.

Kind regards,
Jack

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