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71
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TrustScore 5段階評䟡の4

3.8

補聎噚専門店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

We placed an order for hearing aid receivers on 8/23. We paid extra for (express tracked 5-8 day) shipping. On 8/25 it was shipped and arrived in the US on 8/26 our package was received into said... もっず芋る

5぀星のうち5の評䟡

Well incredible-made a same day appointment so easy to do, had wax in both ears treated them the same day but had to go back after 4 days re putting ear drops in. Just finished treatment today both ea... もっず芋る

5぀星のうち4の評䟡

Well after a rocky start to my returns they did sort everything out in the end. Returns accepted and refund gifted. The rocky start was no reply for a returns number. After I rang them they said my em... もっず芋る

5぀星のうち5の評䟡

I had a very difficult time finding the proper wax guards for my Oticon hearing aid. I reached for help to Hear Care Direct, and received an extremely helpful personal answer from Jordan. That led to... もっず芋る

䌁業情報

  1. 補聎噚専門店

圓該䌁業による蚘述

Hear Care Direct provides top-quality hearing aid equipment, catering to the diverse needs of individuals, educational institutions, and businesses. Our mission is to enhance hearing health and improve the quality of life for people of all ages facing hearing challenges. With a steadfast commitment to excellence, we offer a wide range of hearing solutions that embody the latest technological advancements and are designed to meet the specific requirements of the user. Our selection of hearing aids is curated to ensure superior sound clarity, comfort, and durability. Recognizing that each hearing journey is unique, we prioritize providing personalized support to help find the best fit for every individual. Whether it's for personal use, aiding communication in educational settings, or enhancing interaction in the workplace, our products are designed to integrate seamlessly into any environment.

連絡先

3.8

ほが満足

TrustScore 5段階評䟡の4

71件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.8

すべおのレビュヌ

(71)

過去12か月のレビュヌ数: 9件

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5぀星のうち2の評䟡

Delivery took 3 weeks!

Delivery took 3 weeks!
I emailed several times in questioning and no response!

2024幎5月8日
Hearcaredirect ロゎ

Hearcaredirect からの回答

Hi Marco,

I’m sorry to hear you’re still waiting for your order. Unfortunately when you ordered we had just sold the last Oticon domes, we normally have a 1 day turn around time to get these domes to us from the supplier, however Oticon had some delays in getting our order to us causing us a bit of a backup in our Oticon orders.

I tried to reach you via the email address you used when placing the order on the 7th, 15th & 16th of May to offer you compensation for the delays in your order and also keeping you updated along the way.

If you could check your inbox and junk email for these emails or reach out to us again I would love to talk to you and see how we can make it right.

Kind regards,
Jack

5぀星のうち5の評䟡

After being let down by a big brand


After being let down by a big brand chain (not going to name but you’d know them) I decided to try my luck online. Honestly I don’t usually write reviews but after the service I received from Jack at customer support I wanted to. I initially reached out for help as I was having trouble with my hearing aid. I wasn’t sure if it was the hearing aid or the charger. However within a few minutes Jack had diagnosed the issue and advised the right replacement part. Which I received in no time. Brilliant help, brilliant service. Thankyou Jack.

2024幎3月27日
自発的なレビュヌ

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