The team at Heart of England Co-op Daventry are absolutely phenomenal. From start to finish, whilst planning our baby girl Harriet’s funeral, we were shown nothing but compassion, patience and car... もっと見る
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We used the Co-op for my husband’s funeral. From start to finish the team were absolutely brilliant, all our wishes were done with consideration, initially we made contact with Olivia who listened an... もっと見る
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We were treated with respect by Janis from the moment we started the arrangements. We were taken through every part of the process and everything was explained to us really well. The funeral went ahea... もっと見る
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I can’t thank Karen enough for helping arrange everything for my dad’s special day, she was very helpful, she suggested Tracie Bloor to be our celebrant and she did a really amazing service! My dad... もっと見る
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企業情報
当該企業による記述
The Heart of England Co-op Funerals has always been committed to providing client families and their loved ones with the best possible level of care and support during a difficult time. Our colleagues are professionally trained to the highest standards. They understand the needs and feelings of the bereaved and the importance of spending time helping families to plan a funeral that truly reflects the life of an individual. In order for us to maintain the highest level of quality care and to continue improving our services, we have created five commitments that we will follow rigorously and strive to live up to ... #1. We’re available 24 hours a day, 7 days a week, so you’ll always have someone to talk to. #2. Every step of the way, we’ll explain all the options available to you. We’ll give you all the time you need to feel confident about making the right choices for you. Together we can create a completely unique and personalised service – the way you want it to be. #3. We will listen carefully to what you and your family want and offer a complete choice and flexibility in your arrangements. #4. Throughout, we’ll keep you fully informed of exactly what you can expect from us. All our documentation will be written in plain language and our estimate will outline charges in a fair and straightforward way. #5. We know our service can only be as good as the people who look after you and your family. That is why we continually invest in our people to provide a professional, respectful service. We ensure that our people have access to regular and ongoing training and accredited professional qualifications and we only recruit people who can demonstrate the behaviours required in our business.
The National Association of Funeral Directors
Code of Practice
We are proud to be members of the National Association of Funeral Directors (NAFD), who are the largest and most inclusive representative body for the UK funeral profession, the NAFD supports its members in delivering high standards of care for those who have died and provides bereaved people with information and assurance to help them choose a compassionate, professional and experienced funeral director that they can trust.
Established in 1905, the NAFD represents the entire spectrum of funeral directing businesses, including independent and family-owned firms, co-operatives and major funeral groups, NAFD represents more than 4,100 UK funeral homes, as well as international firms and suppliers to the sector – providing advice, advocacy, education and support to help them meet the highest professional standards.
連絡先
Whittle House, Foleshill Enterprise Park, Courtaulds Way, CV6 5NX, Coventry, 英国
- 02476254859
- headoffunerals@heartofengland-coop.co.uk
- heartofenglandcoopfunerals.co.uk
4.9
優良
3304件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Having made my decision what I wanted
Having made my decision what I wanted, and spoken to the family, I proceded to see which company would carry out my wishes to my satisfaction. I read all of the advertisement the only one that stood out was the
CO OP, on making my appointment to see them and complete the arrangements my choice was correct, l
now feel confident my wishes will be carried out professionally
2026年7月1日
自発的なレビュー
Heart of England Co-op Funerals からの回答
Dear Geoffrey,
Thank you for taking the time to leave us your kind words of feedback.
I am so glad that we were able to be of service to you in supporting you to create a funeral plan that includes your specific wishes.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
The funeral director was very…
The funeral director was very professional and understanding. She helped guide us through a difficult time and everything went without a hitch. We were very pleased with the wicker coffin we chose and the flowers were beautiful
2026年7月27日
Heart of England Co-op Funerals からの回答
Dear Allison,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
We would like to thank Paula from Ansty…
We would like to thank Paula from Ansty Road Coventry and Diane who visited our home to help my husband and myself decide on our funeral plans. Not an easy task but was made easier for us by Diane’s care and compassion. She made us feel at ease and comfortable to discuss what we both wanted. The paperwork was all completed for us and we were happy knowing that our wishes were now in place. Couldn’t recommend them more highly.
2026年7月23日
自発的なレビュー
Heart of England Co-op Funerals からの回答
Thank you so much for taking the time to leave us your kind words of feedback, and in particular your kind words about Paula and Diane, I am so glad that they were able to be of service to you and your husband.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Heart of England Co-op funerals handle…
Heart of England Co-op funerals handle all the arrangements sensitivity and care. they were mindful of our situation and feelings, limiting any extra stress we had to handle.
2026年7月28日
Heart of England Co-op Funerals からの回答
Dear David,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Fantastic staff
Fantastic staff, very attentive made sure my husbands funeral was an exceptional send off.
2026年7月31日
Heart of England Co-op Funerals からの回答
Dear Suzanne,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Everything happened as planned
Everything happened as planned, and as far as I am aware there were no mishaps. We were very well looked after from first entering the office to arrange the funeral to being dropped off for the wake. Thank you very much
2026年7月16日
Heart of England Co-op Funerals からの回答
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Excellent.
From the very first phone call,throughout and up to my father's service i cannot praise enough everyone that i dealt with. In particular I wish to thank Karen Cafearo and the Celebrant Tracie Bloor who both showed me and my family such kindness and compassion. The service delivered by Tracie was absolutely beautiful and much appreciated. I would not hesitate to use this company and Tracie in the future. Many thanks.
2026年8月4日
自発的なレビュー
Heart of England Co-op Funerals からの回答
Dear Aleita,
Thank you for taking the time to leave us your feedback, and in particular your kind words about Karen and Tracie.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Exemplary Service
We would like to thank Sam and the entire team for their guidance and help. We cannot praise everyone there enough for their calm presence and patience whilst taking us through the most heartbreaking time of our lives.
Sam was great with everything, including himself and the team wearing sky blue ties to match our request for mourners to wear sky blue.
We would highly recommend HoE Co-op Funeral Services.
2026年7月24日
Heart of England Co-op Funerals からの回答
Dear Alison,
Thank you for taking the time to leave us your feedback, and in particular your kind words about Sam and the rest of the team.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Excellent service at Nuneaton
Excellent service at Nuneaton, very nice and supportive employees
2026年7月16日
Heart of England Co-op Funerals からの回答
Dear Mr Mander,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Outstanding service very well cared for…
Outstanding service very well cared for nothing was to much trouble
2026年7月28日
Heart of England Co-op Funerals からの回答
Dear Mandy,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Exceptional Support
I cannot thank Jordan enough for everything he helped me and my sister through when we lost our mum, myself especially. From the first meeting with him all the way through the process to the day of her funeral, Jordan was helpful, understanding and had a good sense of humour especially when we would either ask or say something bizarre. I appreciated his help so much leading up to the last few days when I was panicking that I had missed things, he was very reassuring that everything was fine. And they were! On the day of mum's funeral Jordan and Beth were amazing, on the way to the Crem and on the way to the wake, very professional but relaxed and friendly too.
I would highly recommend Jordan and Beth to any family needing their support.
2026年7月21日
自発的なレビュー
Heart of England Co-op Funerals からの回答
Dear Alison,
Thank you for taking the time to leave us your feedback, and in particular your kind words about both Jordan and Beth.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
I’m so glad I chose them
I’m so glad I chose them. Very friendly helpful caring and supportive when I needed their advice and understanding 10 out 10.
Thank you
2026年7月19日
Heart of England Co-op Funerals からの回答
Dear Richard,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
The staff are truly caring The process…
The staff are truly caring The process is not complicated and your guided every step of the way Highly recomend
2026年7月24日
Heart of England Co-op Funerals からの回答
Dear Pauline,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Great service
Thank you to all, the CoOp has helped our family over the years for family funerals and each one has been dealt with love and compassion, nothing is too much trouble and always so accommodating
2026年7月24日
Heart of England Co-op Funerals からの回答
Dear Andrea,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Excelent
Jenny was excellent and very professional definitely recommend Heart of England co-op
2026年7月22日
Heart of England Co-op Funerals からの回答
Dear Julie,
Thank you for taking the time to leave us your feedback, and in particular about Jenny. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Michelle did everything she possibly…
Michelle did everything she possibly could to ease the process of sorting my husband's funeral with careful consideration and compassion. Even coming in on her day off so that we could have a viewing with my husband before his cremation. Thank you so much Michelle and the extra tissues and hugs were very much appreciated too.
Emma looked after us on funeral day and again with professionalism and compassion.
Thank you Heart of England for everything professional and caring from start to finish
2026年7月23日
Heart of England Co-op Funerals からの回答
Dear Mrs Brown,
Thank you for taking the time to leave us your feedback, and in particular your kind words about both Michelle and Emma.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Heart of England Co-op Funerals からの回答
Dear Scott,
Thank you for taking the time to leave us your feedback.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
I have used Heart of England for both…
I have used Heart of England for both my parents. The service offered is excellent and the attention to detail is 5 star.
Thanks to Emma for making a difficult time less stressful and your care and compassion throughout the process.
2026年7月16日
Heart of England Co-op Funerals からの回答
Dear Hannah,
Thank you for taking the time to leave us your feedback and in particular your kind words about Emma.
I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Thank you to Amy and Emily
Massive thank you to Amy and Emily at the Co-op Foleshill branch. They were very professional, caring and went the extra mile in making sure we gave my dad the perfect send off. No request was ever too much and they were accommodating to our requests. What was a stressful time was eased through solutions they would offer so that the funeral could take place within a certain time frame. Thank you again.
2026年7月23日
自発的なレビュー
Heart of England Co-op Funerals からの回答
Dear Hitesh,
Thank you for taking the time to leave us your feedback and in particular your kind words about Amy and Emily. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
Even though we had direct cremation we…
Even though we had direct cremation we were very comfortable with how we were treated and the care they gave to my dad while he was with them
2026年7月17日
Heart of England Co-op Funerals からの回答
Dear Jackie,
Thank you for taking the time to leave us your feedback. I am glad that we were able to be of service to you and your family during this difficult time.
Please don’t hesitate to reach out if there is anything further, we can do for you.
With kind regards,
Matthew George
Head of Funeral
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