I've had a great experience with HelloFresh NZ. The meals are delicious, the ingredients are fresh, and the recipes are easy to follow. It makes meal planning and cooking so much simpler, even on bu... ãã£ãšèŠã
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I signed up for the free trial because I wanted to try the service before committing to a subscription. After signing up, I cancelled my subscription, but the website still indicated that my trial box... ãã£ãšèŠã
Overall I'm happy with service, we recently tried another brand. Then switched back. My only disappointment would be my last order was delivered after 8pm at night. With no textes or email of expe... ãã£ãšèŠã
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We have noticed recently the quality & quantity of the produce has improved greatly. Credits on poor quality items have always been easy to get but it was a bit of a hassle to do it regularly. We only... ãã£ãšèŠã
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HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
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- hellofresh.co.nz
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HelloFresh New Zealand ããã®åç
We're so glad you enjoyed the delivery and recipes! Thank you for your positive feedback.
-Daren
Hello Fresh is a life saver
Hello Fresh is a life saver.
I do not have to walk through the shops wondering what to buy.
I have the joy of simply opening a bag of fresh, tasty ingredients with a recipe and within an hour at the most have a delicious meal. Plus the Grandchildren are learning to cook with me. Great adventure for us all. Thank you Hello Fresh
2026幎4æ24æ¥
HelloFresh New Zealand ããã®åç
We are so happy to hear that our service has brought such joy and convenience to your cooking experience. It is wonderful that our meals are creating great adventures for you and your grandchildren. Thank you for your kind words!
- Daren
Why we love Hello Fresh
The freshness of the produce, quality of meat and just the variety. Dinners are a nice surprise every night. I like that each meal l's ingredients are in its own bag. Easy to swap out meals too. 10/10 honestly
2026幎2æ17æ¥
HelloFresh New Zealand ããã®åç
We're so happy to hear you appreciate the freshness, quality, and variety of our meals! It's wonderful that our individually bagged ingredients make dinner a surprise. Thank you for your fantastic feedback!
-Daren
HelloFresh New Zealand ããã®åç
We're so happy you enjoyed your well-balanced meal! We appreciate your kind words.
- Daren
we love how quick and easy the mealsâŠ
we love how quick and easy the meals are and how perfectly packaged they are. and the delivery service is amazing.
2026幎4æ24æ¥
HelloFresh New Zealand ããã®åç
We're so happy to hear you're enjoying the quick, easy meals and our delivery service! Thank you for your wonderful feedback.
If you have any questions or feedback, we're available 24/7 and are happy to help! ð
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. ð¬
Happy cooking! ð
- Blanch ð
HelloFresh New Zealand ããã®åç
We appreciate your feedback and are glad our service fits your busy schedule. We'll consider how to add more variety for you.
If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week and are happy to help! ð
You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. ð¬
Happy cooking! ð
- Ricka ð
I like ordering online and good freshâŠ
I like ordering online and good fresh ingredients
2026幎4æ21æ¥
HelloFresh New Zealand ããã®åç
We're happy you enjoy the convenience of online ordering and the freshness of our ingredients! Thank you for your positive feedback and support!
You can reach our awesome Customer Care Team via:
ð Phone: (09) 886 9589
ð» Live chat: hellofresh.co.nz
ð¬ Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! ð
- Ricka ð
Surprise order
Turned up unexpectantly, had not been to the supermarket and was good timing.
2026幎3æ24æ¥
HelloFresh New Zealand ããã®åç
We're happy to hear that our timing was beneficial for you, especially when you needed us most! We appreciate you taking the time to share your positive experience.
You can reach our awesome Customer Care Team via:
ð Phone: (09) 886 9589
ð» Live chat: hellofresh.co.nz
ð¬ Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! ð
- Ricka ð
Taking away my biggest stress
I am loving being back in the hello fresh family again. One of the biggest stress of my week is worrying about what I'm going to feed my family each night, meal planning and shopping felt like it was taking over my life. Trying to balance the nutritional needs of two growing tweens and two adults on diets as well as keeping things interesting and catering to everyone's tastes preferences is exhausting! I love that I always have what I need in the amount that I need it, the recipes are easy to follow and I can pick foods we all love and know that the ingredients will be fresh all week.
2026幎4æ28æ¥
HelloFresh New Zealand ããã®åç
We're happy to hear that you're back and enjoying our service! It's great to know that we're helping to reduce your mealtime stress and simplify shopping. We appreciate you sharing how our recipes and fresh ingredients cater to your family's diverse needs and preferences.
You can reach our awesome Customer Care Team via:
ð Phone: (09) 886 9589
ð» Live chat: hellofresh.co.nz
ð¬ Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! ð
- Ricka ð
Delivery is prompt and safe
Delivery is prompt and safe. The quality of the foods is excellent and more than enough for the two of us. I am enjoying the art of cooking and I am pleased to say my husband is enjoying most of the foods that you provide! He is hard to please and does like simple foods but I am finding more that he will accept.
2026幎4æ28æ¥
HelloFresh New Zealand ããã®åç
We're glad you enjoyed the prompt and safe delivery and that the food quality met your expectations. It's wonderful to hear you're enjoying cooking and that your husband is finding more options he likes! Thanks for your feedback.
You can reach our awesome Customer Care Team via:
ð Phone: (09) 886 9589
ð» Live chat: hellofresh.co.nz
ð¬ Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! ð
- Ricka ð
the way you keep me informed of whereâŠ
the way you keep me informed of where the order is and the clear instructions for cooking.
2026幎4æ28æ¥
HelloFresh New Zealand ããã®åç
Hi Cathy,
We're happy to hear that you appreciate how we keep you informed about your order's progress and provide clear cooking instructions. Thank you for your positive feedback!
If you have any questions or feedback, we're available 24/7 and are happy to help! ð
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz ð¬
Happy cooking! ð
- Rickað
Great for convenience
The convenience is great but the food quality and variety isn't. The customer support is pretty terrible. The voucher codes you're encouraged to pass on don't even give you the account credit advertised.
2026幎3æ31æ¥
HelloFresh New Zealand ããã®åç
Hi Tamsin,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way thatâs most convenient for you. Weâve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Less stress
I love not having to think about what to make, its all there ready to go. No stress, less mess.
2026幎2æ3æ¥
HelloFresh New Zealand ããã®åç
Hi RaMarnie,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way thatâs most convenient for you. Weâve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Love hello fresh
Love hello fresh! Food delicious, easy to follow recipes that even a new to the kitchen hopeless husband can cook very tasty meals that everyone enjoys
2026幎3æ3æ¥
HelloFresh New Zealand ããã®åç
We're happy to hear that you find our recipes easy to follow and the food delicious! It's great to know everyone enjoys the meals. Thank you for the positive feedback!
- Daren
Easy and yummy meals
Easy and yummy meals! Most ingredients are prepped, saves your time, very efficient. Has the exact food measurements needed, so you dont waste veggies. Tired of wandering in the grocery on what recipes to make? What ingredients to buy? Get a HelloFresh subscription. Why make cooking such a chore? Make it easy and fun with HelloFresh!
2026幎4æ28æ¥
HelloFresh New Zealand ããã®åç
We're happy to hear that our meals are easy, yummy, and efficient for you! It's great to know that our prepped ingredients and exact measurements save you time and reduce waste. We appreciate you sharing how we make cooking fun and simple!
- Daren
I love hello fresh itâs so good easyâŠ
I love hello fresh itâs so good easy cooking ingredients after a long day my baby and kid love our meals I also donât have to do a big huge shop the delivery the quality everything
2026幎4æ28æ¥
HelloFresh New Zealand ããã®åç
We're happy to hear that our easy cooking and quality ingredients are a hit with your family after a long day! We appreciate you sharing your positive experience and are so glad we can help simplify mealtime.
- Daren
Accidentally signed up yesterday as IâŠ
Accidentally signed up yesterday as I couldn't see a full range of what types of meals they actually did and it took me through steps and then hello I subscribed. So I get in contact straight away to help get this all canceled as I just wanted to see the meals. Chatted with the team online they assured me no charges will be made no delivery either so I gladly thanked them and went on with my day. Cut to today I wake with a notification from my bank that hello fresh is trying to take $356.00 from account not once not twice but 3 times they attempted to steal my money spoke to 2 people today both guaranteed me that the situation is fixed and they will not try and take money and its been fully dealt with...... No it hasn't stop trying to take money out of my account ive never been with the company I explained I was just looking at meals and you continue to try and take my money. I saw a lady 3days ago write on here with the same problem except your trying to take her debt collection over a box of food she never wanted and stopped subscribing too. So don't try me I will gladly take this company court 9ver your stealing ways!
2026幎5æ8æ¥
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HelloFresh New Zealand ããã®åç
Hi,
Thank you for sharing your concerns in your recent review. We appreciate your feedback and the opportunity to resolve it.
I would be more than happy to personally investigate this matter for you and ensure a proper resolution. To proceed, I have requested contact information.
I hope we can turn this around and give you the true HelloFresh experience.
Daren
Customer Resolution Specialist
HelloFresh
I love how using hellowinning combo fresh takes theâŠ
I love how using hello fresh takes the guess work out of whats for dinner every night. Great quality produce and ingredients coupled with easy straightforward recipes makes this a winning combo for us
2026幎2æ3æ¥
HelloFresh New Zealand ããã®åç
We're happy to hear that our service removes the daily dinner stress. It's great to know you appreciate the quality and straightforward recipes we provide! Thanks for your positive feedback.
-Daren
Long time satisfied customer
We have been getting 3 meals a week for a significant period now. It is always good quality and the variety takes the pain out of deciding what to cook. Some of the dishes are restaurant quality delicious and the delivery is very reliable and frequent rewards and specials very welcome.
2025幎7æ16æ¥
HelloFresh New Zealand ããã®åç
We're happy to hear that our meals consistently meet your expectations and add variety to your routine. It's great to know you appreciate the quality and reliability we aim for. Thank you for your positive feedback!
- Daren
Alot of great recipes and alot ofâŠ
Alot of great recipes and alot of variety. The only thing is, it would be great if they had an option for Wholegrain pasta or brown rice options. Also, the leeks are not cut up very well and would be good if more recipes has the vegies prepped (some recipes come with some Chopped up and others don't even when it is the same ingredient). Other than that love the recipes and variety.
2025幎12æ2æ¥
HelloFresh New Zealand ããã®åç
We appreciate your feedback and are glad you enjoy the recipe variety. We'll consider your suggestions about wholegrain pasta, brown rice options, and improved vegetable preparation for future improvements. Thanks for taking the time to share your thoughts.
If you have any questions or feedback, we're available 24/7 and are happy to help! ð
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. ð¬
Happy cooking! ð
- Blanch ð
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