It’s been 3 days today I have no internet service. They said router is faulty and sending it to me after 2 working days. Never bother to arrange engineer. Please guys avoid this service. It’s a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Chris Bellot has been very sweet and accomodating with his wifi installation, he was very swift with the installment too, he took no time and got things done for us as soon as possible. And he’s a ver... もっと見る
We have setup our new internet connection by broadband. Mr chris bellot, who have done our network connection.he was very hard working and nice person.
企業が回答しました
I was able to resolve my billing issue over WhatsApp - Sandile Mhlanga helped me. My situation was a little convoluted but they understood what I needed and were able to sort out what I needed. I'm ve... もっと見る
企業情報
当該企業による記述
With HeyBroadband, you're always guaranteed high-quality broadband because we only provide 100% fibre to your door! From 100mbps at £23 a month to 1000mbps at £43 a month, you can expect a speed that is unmatched by traditional broadband. Work, play and stream with unlimted data and devices.
Transform your home with Hey!Broadband 100% full fibre!
The best broadband, that's 100% full fibre, fast fair and affordable.
Bringing you the fastest, most affordable broadband available, you do not have to compromise on quality with our 100% future-ready full fibre! Plus you get an installation (worth £150) and router provided for free!
連絡先
25 Wilton Road, SW1V 1LW, London, 英国
- 0330 822 2878
- info@heyb.co.uk
- heybroadband.co.uk
4.0
ほぼ満足
5489件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
No phone line since midday
No phone line since midday. It's now 7pm and our number has still not ported over from SKY. I have no way of contacting the emergency servicesand am concerned about this. Hey!B tell me it should be ported by the "end of the day" whatever that means.
2026年7月6日
自発的なレビュー
Hey!Broadband really care about keeping…
Hey!Broadband really care about keeping you connected. Majority of the time we have not had any trouble; but on those few occasions we have, Hey!Broadband have got it fixed and up and running again in not too long at all. I think when our fiber cable got broke it took a few days for an engineer to be available but we was bake up and running in under a week. They are the best company I have ever had fiber with and at a very good price also, which helps keep the budget in check.
2026年6月29日
自発的なレビュー
Resolved my issue through WhatsApp
I was able to resolve my billing issue over WhatsApp - Sandile Mhlanga helped me. My situation was a little convoluted but they understood what I needed and were able to sort out what I needed. I'm very pleased at how easy and efficient the service is.
2026年7月6日
自発的なレビュー
Friendly and efficient service
Chris Bellott was very friendly, knowledgeable and efficient.
Explained everything really well and set everything up - working perfectly. Thanks again!
2026年7月3日
自発的なレビュー
Hey!Broadband からの回答
Hey! Kevin,
Many thanks for taking the time to leave us a review. We are so pleased to hear we have given you a 5 star experience on getting installed and #happilyconnected with your new, reliable full fibre broadband. Don't forget you can share your referral code with friends and family to earn voucher rewards!
Best wishes,
Khushi
H!B
Great experience from start to finish
Great experience from start to finish. Installation was excellent by civil team and Chris Bellott who did a fantastic job with house installation. He was excellent. Broadband is fast and stable.
2026年6月30日
自発的なレビュー
Hey!Broadband からの回答
Hey! MG,
Many thanks for taking the time to leave us a review. We are so pleased to hear we have given you a 5 star experience on getting installed and #happilyconnected with your new, reliable full fibre broadband. Don't forget you can share your referral code with friends and family to earn voucher rewards!
Best wishes,
Khushi
H!B
Sandile was very polite and helpful
Sandile was very polite and helpful. He handled my query quickly and efficiently.
2026年7月4日
自発的なレビュー
Well done job.
I've to express my gratitude to Mr CHRIS BELLOTT for his responsiveness and a great professional attitude.
2026年7月3日
自発的なレビュー
Hey!Broadband からの回答
Hey! Kremena,
Many thanks for taking the time to leave us a review. We are so pleased to hear we have given you a 5 star experience on getting installed and #happilyconnected with your new, reliable full fibre broadband. Don't forget you can share your referral code with friends and family to earn voucher rewards!
Best wishes,
Khushi
H!B
Yadwinder very professional
Yadwinder very professional, kind, helpful person. Done amazing job
2026年7月3日
自発的なレビュー
Hey!Broadband からの回答
Hey! Malgorzata,
Many thanks for taking the time to leave us a review. We are so pleased to hear we have given you a 5 star experience on getting installed and #happilyconnected with your new, reliable full fibre broadband. Don't forget you can share your referral code with friends and family to earn voucher rewards!
Best wishes,
Khushi
H!B
Good communication customer service…
Good communication customer service skills and completed job on time.
Chris Bellott is wonderful engineer and respectful person
2026年7月3日
自発的なレビュー
Hey!Broadband からの回答
Hey! Mohamed,
Many thanks for taking the time to leave us a review. We are so pleased to hear we have given you a 5 star experience on getting installed and #happilyconnected with your new, reliable full fibre broadband. Don't forget you can share your referral code with friends and family to earn voucher rewards!
Best wishes,
Khushi
H!B
Very good service
Very good service, Chris Bellott attended my internet and all is working remarkably well, tanks
2026年7月3日
自発的なレビュー
Hey!Broadband からの回答
Hey! Sourav,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Yadwinder worked with our electrician…
Yadwinder worked with our electrician to solve the install problem.
2026年7月3日
自発的なレビュー
Hey!Broadband からの回答
Hey! Dan,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Yadwinder is very good with customers…
Yadwinder is very good with customers and work professionally
2026年7月3日
自発的なレビュー
Hey!Broadband からの回答
Hey! Gurmeet,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Good customer service.
No long waiting time to speak with customer service agent. Agent Sandile Mhlanga dealt promptly and fully with my request. No need for me to call back.
2026年7月3日
自発的なレビュー
Hey!Broadband からの回答
Hey! Audrey,
Many thanks for taking the time to leave us a 5 star review. We are always striving to deliver an exceptional customer service to our streamers! Thanks for choosing us to stay #happilyconnected.
Don't forget, you can use your referral code to share the full fibre greatness with friends and family to earn reward vouchers!
Best wishes,
Khushi
H!B
Hey!Broadband からの回答
Hey! Kajal,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Hey!Broadband からの回答
Hey! Gobind,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Sandile Mhlanga was really helpful
Sandile Mhlanga was really helpful with my query.
2026年7月2日
自発的なレビュー
Hey!Broadband からの回答
Hey! Laura,
Many thanks for taking the time to leave us a 5 star review. We are always striving to deliver an exceptional customer service to our streamers! Thanks for choosing us to stay #happilyconnected.
Don't forget, you can use your referral code to share the full fibre greatness with friends and family to earn reward vouchers!
Best wishes,
Khushi
H!B
Chris Bellott was really helpful and he…
Chris Bellott was really helpful and he installed the WIFI connection perfectly for me . Very helpful and polite
2026年7月2日
自発的なレビュー
Hey!Broadband からの回答
Hey! Drill,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Chris Belloh did a fabulous job with my…
Chris Belloh did a fabulous job with my broadband installation. He was professional, efficient, and made sure everything was set up perfectly. The installation was smooth, and he took the time to answer my questions. Excellent service—I highly recommend Chris!
2026年6月24日
自発的なレビュー
Hey!Broadband からの回答
Hey! Swetha,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
Pathetic people and company
2026年7月1日
自発的なレビュー
Hey!Broadband からの回答
Hi Rehman,
We're sorry to read your review.
Whilst we fully appreciate that not every customer will have a positive experience, we do feel it is important that reviews provide enough detail for us to understand where we fell short and where possible, put things right.
Following your review, we reached out via Trustpilot to request further info so that we could investigate your concerns. Unfortunately, we did not receive a response, which means we have been unable to identify your account or understand the circumstances that led to your experience.
Constructive feedback helps us improve and gives us the opportunity to resolve issues for both existing and future customers. If you would still like us to investigate, please contact us at info@heyb.co.uk quoting your review and we'll be happy to look into the matter.
We remain committed to delivering the 5-star experience we strive to provide to all of our customers.
All the best,
Khushi
H!B
The best WiFi fitting experience I have…
The best WiFi fitting experience I have ever had dragos was carry respective and kind
2026年7月1日
自発的なレビュー
Hey!Broadband からの回答
Hey! Gvido,
Many thanks for taking the time to review Hey!Broadband. We're so glad to hear you have had a fabulous experience with our installation team getting #happilyconnected with your new ultra-fast, reliable full fibre broadband.
Don't forget, you can share your referral code with friends and family to join Hey!Broadband and you can both earn reward vouchers!
Best wishes,
Khushi
H!B
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