Amazing experience from start to finish not only the best product out there for keeping your bike safe but even better customer service from Megan and John. Bikes look great and secure:) If you value... もっと見る
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レビュアーのコメントを見てみましょう
Bought the hiplok and ground Angkor in the bundle, super product, EXCEPT the key lock on the lock. It’s an absolute nightmare to try lock, just a steel key which in my case takes forever to lock, I ha... もっと見る
Great locks, but very expensive to replace keys when you need to. One key costs $30 + $20 postage to Australia. We all know they don’t cost anywhere that much to make, and nowhere near that expensive... もっと見る
Got great service from Megan on the customer service team. Had my key break of in my pin of the airlock (entirely my fault). It’s technically not covered by guarantee but they still replaced it for fr... もっと見る
企業情報
Hiplok について
当該企業による記述
At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.
Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.
We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.
The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.
連絡先
Arch 5 Court Street Creative Arches, CV31 2DH, Leamington Spa, 英国
- 01926298747
- support@hiplok.com
- hiplok.com
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Amazing lock and very solid but with a heavy price tag to match a heavy lock but also a…
Amazing lock and very solid but also a very heavy lock for your bike okay it’s acceptable to withstand the grinder and needs to be heavy duty but damn it’s a heavy lump,Other than that I was given a 10% off the rrp but that was for accessories and not the main lock item self which was £299.00..Other than that it makes you feel confident parking the bike anywhere suitable to take the lock and around the bike frame
Hiplok d1000 keys are cheap metal bend…
Hiplok d1000 keys are cheap metal bend break easy don't make sens make a ok lock but cheap key.
DXF lock is useless for practical use
DXF lock is useless for practical use. It is so short that you can not include the rear wheel which is standard security advice. Additionally it is so small that you can't even lock the bike to certain bike racks. This is a standard commuter bike with a steel frame (so narrower than average).
Purchased the DXF lock from Evans Cycles. Testing the lock requires removing it from packaging. Evans Cycles refuses returns of anything opened and Hiplok told me that since I didn't purchase it directly from them they couldn't provide any help. They recommended purchasing additional locks instead.
A new proud owner of a secure Hiplok lock and cable
I was encouraged by my local police service to register my tri-bike and consider upgrading my security. So searched online and found Hiplok. Plenty of choice and able to select the most suitable for my needs. I ordered on Wednesday and received my new lock and cable on Friday. Excellent service by Hiplok and DHL - kept well informed. I then registered my lock with Hiplok which was very easy and straightforward. Quality is excellent for the DX lock and cable. I consider it value for money. No hesitation to recommend Hiplok to others from my experience.
Fantastic customer Service
Fantastic customer response and communication from Megan at Hiplok. Lost my spare keys and they offered to swap the barrel as the keys may have been stolen. Unfortunately the barrel swap didn't go as planned and they sent a new lock FOC. Which was great news.
Excellent customer service
Excellent customer service. They replied to all correspondence within an hour or so and offered to replace a broken bracket free of charge without any questions. The lock itself is great, compact and secure, and the customer service is outstanding.
Spam emails
Unfortunately yet another company that misuses your data. Sending me several spam emails per week - which I unsubscribe to each of them, only to continue receiving them.
Sorry, I’m sick of companies marketing. If I unsubscribe then this should remove all emails.
It’s a shame as the lock is as expected

Hiplok からの回答
Purchased the latest DX1000 but it`s FAULTY
Purchased the latest DX1000 but it wont lock properly and cant remove the key when put together.
I am not the only customer to have this problem.
Not happy !
Pésimo servicio!!
Pésimo servicio!!
Compré un duplicado de mi llave de un candado Hiplok Gold hace más de 10 días hábiles y no me ha llegado. No me han dado ninguna actualización, no me han informado el estatus de mi compra y no me han dado mi reembolso. Van tres correos que mando pidiendo ayuda a support@hiplok y no responden.
DPD left v expensive lock on doorstep…
DPD left v expensive lock on doorstep despite instruction to leave with a neighbour. I had to ring a neighbour to get it. DOD also said it had been given to me although I was 200 miles away at the time. Next time I’ll buy elsewhere
hiplok replaced like for like…
hiplok replaced like for like a lock which was cut like butter by some thief.
I didnt take the lock, but paid a fortune for their 2kg anti grinder lock. old was 1.1kg
The rubber sheath I removed for shrink tubing 250g lighter now.
thankyou for the discount, and I hope this works.
I would as a design idea change the colour to something unique, plus sticker the D1000 in bold text, plus a padded sticker for the frame where the lock gets used the most to protect the frame, so thieves recognise the lock from afar and know not to bother grinding it.
Service and product were great
Service was great, immediate dispatch and very quick delivery with delivery tracking notifications all the way.
The Hiplok DX1000 looks and feels exactly as described, although I'm not going to take an angle grinder to it to prove it.
Thanks Hiplok team
Great service
Bought both the DX1000 and Mega chain. Very high quality and feel like they can last. When my parcel arrived the chain was missing, but once I raised it they immediately sent the second package.
Great except a few little niggles
This a great lock no doubt, however a bright Day-Glo covering would obviously make it more visible and cost pennies. I've wrapped mine in Electrical green and yellow earth tape! Also the package was an absolute pig to get open, no need to make it that difficult. Overall though I'd highly recommend this lock, I've seen how tough they are.
The purchase was straightforward
The purchase was straightforward, and the delivery fine. The item itself, while heavy, promises well; hard, after all to test but it is clearly robust.
Great zip tie lock
Great zip tie lock. Use it every day on my motorbike - tying my backpack to the frame as I drive through London. Ingenious design. Easy to use. Great colours. Love it!
Excellent and friendly service.
Excellent customer service
5 stars for customer service. I recently ordered a spare part for my lock. The item was not available seperately but I was helped by customer service. Even when there was a problem with shipment later, they adequately solved the issue. All this for a spare of a few EUR.
The emails did arrive in my spam filter all the time, so don't forget to check if you reach out to them.
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