HomeLet レビュヌ 

5,178
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Rachel Harvey helped we with everything. She took the time to answer all my questions, put my mind at ease about my concerns, and clearly explained the procedures, resolving all the problems I had wit... もっず芋る

5぀星のうち5の評䟡

I had a great experience with Valentin Valeanu at HomeLet Insurance. He was professional, patient, and explained everything clearly. He helped me choose the right cover for my needs without any pressu... もっず芋る

5぀星のうち5の評䟡

I really appreciate the high level of service I received and wouldn’t hesitate to recommend HomeLet to anyone looking for landlord insurance. Thank you again, Rosa, for all your help! Thiago R. De... もっず芋る

5぀星のうち5の評䟡

Enoch Biney gave great customer service today. I wanted to add something to my policy, he explained everything very clearly and ensured I had the cover I needed. Friendly, informative, and professiona... もっず芋る

䌁業情報

  1. 保険代理店

圓該䌁業による蚘述

HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

5178件のレビュヌ

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4.8

すべおのレビュヌ

(5,178)

過去12か月のレビュヌ数: 713ä»¶

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5぀星のうち5の評䟡

Rachel Harvey helped we with


Rachel Harvey helped we with everything. She took the time to answer all my questions, put my mind at ease about my concerns, and clearly explained the procedures, resolving all the problems I had with proceeding. I was able to proceed and complete the insurance policy with confidence thanks to her kind and patient help.

2026幎7月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Landlord Insurnace

I recently renewed my landlord insurance and was looked after by Rachel Harvey, who provided an excellent level of service throughout the process. She took the time to understand my properties and circumstances, explained the policy details and options clearly, and made sure I was fully comfortable with the cover before proceeding.

Rachel was professional, friendly and patient, answering all my questions without rushing and highlighting where I could adjust the policy to better suit my needs as a landlord. The renewal itself was straightforward and hassle‑free, with documents and costs laid out in a simple, transparent way that made it easy to check everything and confirm the changes.

Overall, I’m very happy with the experience and the peace of mind the renewed cover gives me, and I would gladly recommend Rachel Harvey and the team to other landlords looking for clear advice and efficient insurance renewal support.

2026幎7月16日
自発的なレビュヌ
5぀星のうち5の評䟡

I had a great experience with Valentin


I had a great experience with Valentin Valeanu at HomeLet Insurance. He was professional, patient, and explained everything clearly. He helped me choose the right cover for my needs without any pressure, and the whole process was quick and straightforward. Thank you, Valentin, for your excellent customer service. I highly recommend both Valentin and HomeLet Insurance.

2026幎7月16日
自発的なレビュヌ
5぀星のうち1の評䟡

Awful guarantor experience

Awful guarantor experience - HomeLet portal is simply awful. Poor and confusing user experience, sub-par technical implementation, additional confusing steps being required to get anything done, lack of any kind of indication about what is still outstanding, or where you are in the process. I have *zero* confidence the disproportionate amount of sensitive information they collected is even remotely secure. The guarantor contract is draconian, yet pressured into signing with no means of appeal or request for modification. I have no idea why estate agents or landlords use this system. I will be exercising my right to be forgotten at the earliest possible opportunity.

2026幎7月14日
自発的なレビュヌ
HomeLet ロゎ

HomeLet からの回答

Good morning Andrew. Thank you for taking the time to share your feedback and I’m sorry to hear about your experience.
We’d really like to look into this in more detail and address the concerns you’ve raised. Please could you contact us with your full name and reference number so we can locate your file and review what has happened? Please email the details to customer.experience@homelet.co.uk. Many thanks

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