Hosting Ireland レビュー 

81
•
TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Spent 30 mins on hold for support, Eamonn answered and put me immediately back on hold with no answer for another 30 mins. Overpriced and support has become non-existant

5つ星のうち5の評価

Declan has been the best customer support we have ever gotten. He bent over backwards for us, helping us with ever question we had and giving us help with what to do next the whole way. We had trouble... もっと見る

5つ星のうち5の評価

Hosting Ireland provide our web application with hosting and other auxilary services which are fast, stable, secue and reliable. Using them as hosts allows us to deliver our 99.9% uptime SLA with ou... もっと見る

企業が回答しました

5つ星のうち5の評価

I´ve been with hosting ireland for many years now and I couldn´t recommend them more. The customer support is the best i ever experienced, quick replies, no question too dumb, and great responses. I w... もっと見る

企業が回答しました

企業情報

  1. ウェブ ホスティング サービス

当該企業による記述

Hosting Ireland is Ireland's leading provider of web hosting solutions and domain names, specialising in Shared Website Hosting, Cloud Hosting, VPS Hosting and Dedicated Servers.


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3.7

まあまあ

TrustScore 5段階評価の3.5

81件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 28%に回答しています

通常48時間以内に回答

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3.7

すべてのレビュー

(81)

過去12か月のレビュー数: 46件

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5つ星のうち2の評価

Sadly, had to go elsewhere for help needed.

I always try my best to stick with Irish businesses but sadly this one was of poor use to me. Very simple reasons. When I ran into issues that needed resolving, there was no customer support on weekends for non-priority, ordinary people like myself. Secondly, also to my shock, there was no 24/7 customer support. If those two existed, I wouldn't have minded as much paying their more (already) pricy charges for available packages.

How a hosting company decides to go home on the weekend, leaving many people in trouble for two days, is mindboggling! How a hosting company decides not to operate a 24-hour help service, is also shocking in these days of many hackers and spammers operating! I would LOVE to go with this company, but they haven't got what's more needed every day, all week, the basic of help services available. Hackers don't take weekends off. HostingIreland sadly does - so the vast majority of ordinary users are totally screwed for two days before they can even get a reply for urgent help needed. That's no way to run any business, especially an internet related one.

2023年2月1日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

I am sorry you were not satisfied with our service. I cannot locate your support ticket with us to investigate your issue but we do indeed have ticket support over the weekend. We would not have had this on Christmas & Stephen's Day if this was the period in question. Although support is not 24x7, I don't believe you will find this available with any hosting provider, ISP or utility provider in Ireland. Having said that, we do monitor our services 24x7 so if there is an issue with the platform we will pick it up. I would like to discuss this further if you could make contact with our support team again please.

5つ星のうち5の評価

What's not to like?

What's not to like? Friendly, efficient, competitive and prompt service, perfect!

2023年7月10日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Thank you so much for your positive review. Glad you are satisfied with our service.

5つ星のうち5の評価

Best Hosting Company I've worked with

Been with them 3 years hosting 20 plus websites. Best customer service I've ever encountered in any business. To add: the 3, 1 star reviews below are posted immatureley and without understanding to how a website works. One is angry about having to add plugins, this is laughable because to a Web designer the ability to add more plug ins via WordPress is much more beneficial, and can increase a companys profit massively much better than simple yet useless page builder. I believe they should be 5 stars. My company is Meep Marketing and we build websites etc just to show I'm for real and not part of this company. Another review is about being fobbed off by sales and another calling them jerks.. don't listen to these 2 reviews as the people the work at hosting ireland are patient and know what they are at. Go with Hosting Ireland to get help by real people. They won't put you wrong. @trustpilot can you do something about stupid reviews that can possibly damage this company's rep.

2023年6月20日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Thank you for your kind review. Very pleased you are happy with everything over the last 3 years. We will do our very best to keep up the standard!

5つ星のうち5の評価

Good value for money

Good value for money. Although I have only a basic shared hosting service, the support is rapid and to the point. I came from hosting my own LAMP server, and I find even the basic options from "Hosting Ireland" fully adequate for a simple site.

2023年5月17日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Thanks for the nice review Wim. Great to hear you find our hosting services effective.

5つ星のうち5の評価

Excellent service and great patience!

I have been using Hosting Ireland for many years and find their service excellent. The team members are really helpful and go beyond the call of duty when it comes to easing the stress of their almost web-illiterate client. I highly recommend this company.

2023年3月28日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Thanks Sheila, great to hear this positive feedback!

5つ星のうち1の評価

used to be good years ago

used to be good years ago, but the service quality has gone down to unacceptable level, while the prices have gone up.
I'm moving on, it's become a rip off
Still ok for registering .ie domain names, I guess

2023年3月18日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Christophe, sorry you have not found the service to be at previous level. It would be great if you could get in contact with us directly to discuss the issues you have had please.

5つ星のうち5の評価

Cost Effective and Reliable

Hosting Ireland provide our web application with hosting and other auxilary services which are fast, stable, secue and reliable. Using them as hosts allows us to deliver our 99.9% uptime SLA with ou clients.

If and when we do need support, their team is quick to respond and very knowledgeable and helpful.

2023年3月13日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Really great to hear you are happy with our service and support. Thank you for your review.

5つ星のうち5の評価

We have been a customer of Hosting…

We have been a customer of Hosting Ireland for 6 years and any time we have had to contact Customer Service they have been excellent. They respond quickly, the lads know their stuff, talk in plain language and have never failed to come up with a workable solution . We find them most helpful and would give them 10 out of 10

2023年2月22日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Thanks for the review. We are delighted you are happy with our service and support.

5つ星のうち5の評価

Excellent Customer Service - best in Ireland for domain and hosting management

The team at Hosting Ireland are so responsive and the level of service is excellent. They are my 'go to' to register client domains all the time and to manage hosting when required too. Their email plans are great value too. They always go above and beyond. I know they have my back so I can focus on my online businesses. Lisa Kelly

2022年11月1日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Thank you, it is great to hear your positive experience with the service.

5つ星のうち5の評価

10 Year Customer!

I've been using Hosting Ireland for nearly 10 years now and I can honestly say the level of service continues to surprise me every day. On the rare occasions that I require to log a ticket the issues are resolved or answered so quickly.

I can't recommend them highly enough for their hosting services.

2022年10月7日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

That's great to hear. We look forward to the next 10 years working with you :-)

5つ星のうち5の評価

Quick Response

Quick response from Philip, good customer service.

2022年10月5日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Thank you. We are really please that Philip could help you.

5つ星のうち5の評価

Professional host

Have a self build site with this company a few years now, rate them very professional in everything they do. Very helpful if there's ever an issue. Fast response.

2022年10月1日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Thank you that's great to hear.

5つ星のうち1の評価

Avoid this hosting company like the plague

Avoid this hosting company like plague. Don't be fooled by the low prices, they will rob you good on the long run when you realise you need to buy all sorts of 'plugins' to make your website work.

Worst support team too, just rude responses and talking in 3 words if possible just to get rid of you.

Talking from having experience for over 2 years with Chemicloud which respond much faster and can do all the work for you. Friendliest team ever there, but I told myself let's try these guys too, cause I live in Ireland.

Don't make the same mistake as me!
I haven't found a hidden gem unfortunately, just a bunch of jerks
Shame on you!

2022年8月31日
Hosting Ireland ロゴ

Hosting Ireland からの回答

Hi Alex, could you please make contact with us so we can identify the service with us. We can then look further into your experience to see how we could have done better and ideally remedy for you.

Update: We have not had any response from you and can only conclude this is a fake review to promote another provider.

5つ星のうち5の評価

Absolutely great customer service

Absolutely great customer service. I dealt with Lee who answered my email straight away and sorted my problem out in no time at all. It’s unusual to deal with a company that provides such good customer service these days

2022年8月26日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

That's great to hear. Glad Lee could help!

5つ星のうち5の評価

Exceptional

Exceptional, helpful advice from Aaron, both over the phone and by email. Nice to talk to a customer service rep who knows their stuff, and couldn't be more helpful and prompt.

2022年8月17日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

Fantastic. We are delighted Aaron resolved the issue for you.

5つ星のうち5の評価

I honestly cannot say enough good things...

I honestly cannot say enough good things about the team at Hosting Ireland. Apart from being a friendly and helpful bunch of people, they provide excellent hosting solutions combined with excellent customer service. Anytime I have an issue or problem they are always there to help and always super-fast in their response. So, many thanks to Aaron, Philip and the whole team at Hosting Ireland.

2022年7月28日
自発的なレビュー
Hosting Ireland ロゴ

Hosting Ireland からの回答

We are really pleased to hear you are happy with the service. Thank you.

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