Spent 30 mins on hold for support, Eamonn answered and put me immediately back on hold with no answer for another 30 mins. Overpriced and support has become non-existant
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Declan has been the best customer support we have ever gotten. He bent over backwards for us, helping us with ever question we had and giving us help with what to do next the whole way. We had trouble... もっと見る
Hosting Ireland provide our web application with hosting and other auxilary services which are fast, stable, secue and reliable. Using them as hosts allows us to deliver our 99.9% uptime SLA with ou... もっと見る
企業が回答しました
I´ve been with hosting ireland for many years now and I couldn´t recommend them more. The customer support is the best i ever experienced, quick replies, no question too dumb, and great responses. I w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Hosting Ireland is Ireland's leading provider of web hosting solutions and domain names, specialising in Shared Website Hosting, Cloud Hosting, VPS Hosting and Dedicated Servers.
連絡先
Deltona House, Six Crossroads Business Park, X91 TX8Y , Waterford, アイルランド
- 01 9020020
- info@hostingireland.ie
- hostingireland.ie
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 28%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sadly, had to go elsewhere for help needed.
I always try my best to stick with Irish businesses but sadly this one was of poor use to me. Very simple reasons. When I ran into issues that needed resolving, there was no customer support on weekends for non-priority, ordinary people like myself. Secondly, also to my shock, there was no 24/7 customer support. If those two existed, I wouldn't have minded as much paying their more (already) pricy charges for available packages.
How a hosting company decides to go home on the weekend, leaving many people in trouble for two days, is mindboggling! How a hosting company decides not to operate a 24-hour help service, is also shocking in these days of many hackers and spammers operating! I would LOVE to go with this company, but they haven't got what's more needed every day, all week, the basic of help services available. Hackers don't take weekends off. HostingIreland sadly does - so the vast majority of ordinary users are totally screwed for two days before they can even get a reply for urgent help needed. That's no way to run any business, especially an internet related one.

Hosting Ireland からの回答
What's not to like?
What's not to like? Friendly, efficient, competitive and prompt service, perfect!

Hosting Ireland からの回答
Best Hosting Company I've worked with
Been with them 3 years hosting 20 plus websites. Best customer service I've ever encountered in any business. To add: the 3, 1 star reviews below are posted immatureley and without understanding to how a website works. One is angry about having to add plugins, this is laughable because to a Web designer the ability to add more plug ins via WordPress is much more beneficial, and can increase a companys profit massively much better than simple yet useless page builder. I believe they should be 5 stars. My company is Meep Marketing and we build websites etc just to show I'm for real and not part of this company. Another review is about being fobbed off by sales and another calling them jerks.. don't listen to these 2 reviews as the people the work at hosting ireland are patient and know what they are at. Go with Hosting Ireland to get help by real people. They won't put you wrong. @trustpilot can you do something about stupid reviews that can possibly damage this company's rep.

Hosting Ireland からの回答
Good value for money
Good value for money. Although I have only a basic shared hosting service, the support is rapid and to the point. I came from hosting my own LAMP server, and I find even the basic options from "Hosting Ireland" fully adequate for a simple site.

Hosting Ireland からの回答
Excellent service and great patience!
I have been using Hosting Ireland for many years and find their service excellent. The team members are really helpful and go beyond the call of duty when it comes to easing the stress of their almost web-illiterate client. I highly recommend this company.

Hosting Ireland からの回答
used to be good years ago
used to be good years ago, but the service quality has gone down to unacceptable level, while the prices have gone up.
I'm moving on, it's become a rip off
Still ok for registering .ie domain names, I guess

Hosting Ireland からの回答
Cost Effective and Reliable
Hosting Ireland provide our web application with hosting and other auxilary services which are fast, stable, secue and reliable. Using them as hosts allows us to deliver our 99.9% uptime SLA with ou clients.
If and when we do need support, their team is quick to respond and very knowledgeable and helpful.

Hosting Ireland からの回答
We have been a customer of Hosting…
We have been a customer of Hosting Ireland for 6 years and any time we have had to contact Customer Service they have been excellent. They respond quickly, the lads know their stuff, talk in plain language and have never failed to come up with a workable solution . We find them most helpful and would give them 10 out of 10

Hosting Ireland からの回答
Excellent Customer Service - best in Ireland for domain and hosting management
The team at Hosting Ireland are so responsive and the level of service is excellent. They are my 'go to' to register client domains all the time and to manage hosting when required too. Their email plans are great value too. They always go above and beyond. I know they have my back so I can focus on my online businesses. Lisa Kelly

Hosting Ireland からの回答
10 Year Customer!
I've been using Hosting Ireland for nearly 10 years now and I can honestly say the level of service continues to surprise me every day. On the rare occasions that I require to log a ticket the issues are resolved or answered so quickly.
I can't recommend them highly enough for their hosting services.

Hosting Ireland からの回答

Hosting Ireland からの回答
Professional host
Have a self build site with this company a few years now, rate them very professional in everything they do. Very helpful if there's ever an issue. Fast response.

Hosting Ireland からの回答
Great customer service reply very quick…
Great customer service reply very quick and so helpful with any issue highly recommended

Hosting Ireland からの回答
Avoid this hosting company like the plague
Avoid this hosting company like plague. Don't be fooled by the low prices, they will rob you good on the long run when you realise you need to buy all sorts of 'plugins' to make your website work.
Worst support team too, just rude responses and talking in 3 words if possible just to get rid of you.
Talking from having experience for over 2 years with Chemicloud which respond much faster and can do all the work for you. Friendliest team ever there, but I told myself let's try these guys too, cause I live in Ireland.
Don't make the same mistake as me!
I haven't found a hidden gem unfortunately, just a bunch of jerks
Shame on you!

Hosting Ireland からの回答
Absolutely great customer service
Absolutely great customer service. I dealt with Lee who answered my email straight away and sorted my problem out in no time at all. It’s unusual to deal with a company that provides such good customer service these days

Hosting Ireland からの回答
Exceptional
Exceptional, helpful advice from Aaron, both over the phone and by email. Nice to talk to a customer service rep who knows their stuff, and couldn't be more helpful and prompt.

Hosting Ireland からの回答
Great support service
Great support service. Always very helpful, informative and accommodating. Thanks
I honestly cannot say enough good things...
I honestly cannot say enough good things about the team at Hosting Ireland. Apart from being a friendly and helpful bunch of people, they provide excellent hosting solutions combined with excellent customer service. Anytime I have an issue or problem they are always there to help and always super-fast in their response. So, many thanks to Aaron, Philip and the whole team at Hosting Ireland.

Hosting Ireland からの回答
Always fantastic and reliable service…
Always fantastic and reliable service from these guys. Super quick to respond to any messages.
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