I was reminded by the company that my unit requires servicing. The service was easy to book and the company was very accommodating with the time of the service. The engineer arrived 15 minutes early... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really informative and not just a hard sell for their product. As an ex fire fighter, spoke with authority and a knowledge of how fire works and best ways to prevent it. Not just another boring safe... もっと見る
企業が回答しました
The Engineer, Ryan, who came to service the fire suppression system on February 6th, was on time, friendly, and quick. That's peace of mind for another year. Great customer service, too, very respons... もっと見る
企業が回答しました
All good: Justin was punctual, respectful of the property and did the service quickly and efficiently. Not Justin's fault but this is VERY expensive but I presume people swallow the price for the war... もっと見る
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企業情報
当該企業による記述
iMist™ is the modern fire suppression solution replacing the heritage technology of fire sprinkler systems. It eliminates concerns over water damage, large water supply tanks, water supply upgrades and hidden maintenance costs. We offer the perfect high pressure water mist system that can be installed quickly with a minimum of fuss but a maximum of protection for you and your property.
連絡先
4 Abbey Wood Road, ME19 4AB, Kent, 英国
- 0808 122 3344
- sales@imist.com
- imist.com
4.8
優良
273件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Another great service carried out by…
Another great service carried out by Nath on our iMist system at Redbridge Quay 🙏🏾
S208100
2026年2月9日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Arthur,
Thank you for taking the time to leave us a review.
I'm pleased to hear that Nathan was great during your servicing appointment with us.
-iMist
Zak was quick and efficient
Zak was quick and efficient, a very polite, helpful young man who arrived on time and it was a pleasure to meet him and have him in my home.
2026年2月13日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Carole,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Zak was quick, efficient and polite during your service.
I'll be sure to pass your kind feedback on to him.
-iMist
This was our first annual service
This was our first annual service. Ben and his colleague were very efficient and no issues with the system, in spite of initial problems during the installation phase.
2026年2月5日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Stephen,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Bem and his colleague were very efficient during your appointment with us.
-iMist
Imist excellent support (Q22/2595)
I've had the system installed a year ago, the team at every stage was very supportive and kept in touch throughout. It's now due for it's first service check and Imist is again making sure we're updated in time. Very impressive company to work with.
2025年3月1日
自発的なレビュー
iMist Fire Suppression からの回答
Hello,
Thank you for taking the time to leave us a review.
It's great to hear that the team have continued to be supportive throughout your journey with us & that you have found us impressive to work with.
I'll be sure to pass your kind words on to the team.
-iMist
Prompt and professional annual service
I had the annual service for my IMIST fire suppression system carried out at my flat in London and found the process straightforward from start to finish.
The engineer, JA, arrived on time and was courteous and helpful throughout. He worked efficiently, completed the service within a reasonable timeframe, and left everything in good order.
I would be happy to recommend IMIST on the basis of this visit.
2025年1月28日
自発的なレビュー
iMist Fire Suppression からの回答
Good afternoon,
Thank you for taking the time to leave us a review.
I'm pleased to hear that you found the process straightforward from start to finish, and that you were happy with the service overall.
I'll be sure to pass your kind feedback on to the team.
-iMist
We had an incredibly useful and…
We had an incredibly useful and engaging training session with Eddie! A pleasure - thank you!
2026年1月19日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Anya,
Thanks for taking the time to leave us a review.
We're pleased to hear that you found your CPD session with Eddie useful and engaging.
-iMist
Annual service of system
Annual service carried out on our iMIST system. Their engineers are unfailingly courteous and efficient and today's (Nick) was no exception. iMIST highly commended.
2026年1月15日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Rob,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you have had a great experience with our engineers and that they have always been courteous and efficient.
I'll be sure to pass your kind words on to Nick and the team.
-iMist
Brilliant CPD
We had Eddie in today for a CPD on the iMist system. Very interesting and very informative. Eddie clearly communicated the advantages of the system to us and we will be recommending iMist to future clients.
2026年1月12日
自発的なレビュー
iMist Fire Suppression からの回答
Hi John,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Eddie delivered an interesting and informative CPD. We sincerely appreciate your recommendation.
-iMist
iMist additional nozzles added
I already have iMist in my house to support an open plan ground floor with a loft extension, but I needed an extension to the system after renovating my extension and the team was very helpful in working with builders to plan for the iMist extension including resolving a blockage of the system piping after the works were completed.
2026年1月9日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Brian,
Thanks for taking the time to leave us a review.
I'm pleased to hear that we were able to support you in extending your system to accommodate your home extension, alongside your open-plan layout and loft extension.
I'll be sure to pass your kind words on to the rest of the team.
-iMist
iMist Fire Suppression からの回答
Hi Anne,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you found us to be efficient and pleasant.
-iMist
Second service - Nick
Nick came to service our system today. It's our second service. He explained what he was doing and was polite and efficient. Q52213740
2025年12月17日
自発的なレビュー
iMist Fire Suppression からの回答
Good morning Simon,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick was polite and efficient during your service.
I'll be sure to pass your kind words on to the team.
-iMist
Annual inspection
Annual inspection done by your engineer Nick who arrived on time and was very polite and helpful in explaining what was needed. Top marks!
2025年12月10日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Terence,
I'm pleased to hear that Nick was polite and helpful during your annual service.
I'll be sure to let him know that you were pleased with his service.
-iMist
iMist Fire Suppression CPD
Our practice was delivered an insightful CPD on fire suppression using iMist systems, covering their integration, function and use cases.
It was invaluable to our residential-focused practice, and we hope this will benefit our clients in the future.
2025年12月10日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Anthony,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you found our CPD insightful and that it was invaluable to your practice. If you have any more questions, please don't hesitate to get in touch.
I'll be sure to pass your kind words on to the team.
-iMist
What a wonderful CPD
What a wonderful CPD! It was incredibly informative, and the way the speaker delivered the presentation made it not only clear and engaging but genuinely enjoyable to listen to. A perfect balance of knowledge, clarity, and enthusiasm. Highly recommended!
2025年12月10日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Carina,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you enjoyed your CPD with Eddie.
I'll be sure to pass your kind words on to the team!
-iMist
Service…
Friendly and polite man did the service. He phoned ahead which was useful for timings and he was quick and efficient.
2025年12月5日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Miranda,
Thanks for taking the time to leave us a review.
I'm pleased to hear that our engineer was friendly and efficient during your service, and that you found the call useful.
-iMist
Good to deal with throughout
From first fix through to installation, commissioning and now several annual services, iMist have been very good to deal with and the people who work in our property are always excellent ambassadors for the company - cheerful, polite and efficient.
2025年11月28日
自発的なレビュー
iMist Fire Suppression からの回答
Good afternoon Ian,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you have had a pleasant experience with the team from 1st fix through to servicing.
I'll be sure to pass your kind words on to the team.
-iMist
Hassle free service
Service carried out without any hindrance to us by Nick, who was a very polite, professional and courteous servicing engineer
QS2211299
2025年11月26日
自発的なレビュー
iMist Fire Suppression からの回答
Hey Nick,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick was polite, professional and courteous during your servicing appointment.
I'll be sure to pass your kind words on to the team.
-iMist
Excellent Service and great engineers
2025年10月27日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Michael,
Thanks for taking the time to leave us a review.
I'm pleased to hear that the engineers were helpful, considerate and efficient during your visit.
-iMist
1st annual service
Zac and Nath carried out our first years service. They were polite, respectful and professional. They completed the service checking each others work.
Highly recommended.
Q2314956 Zac
2025年10月19日
自発的なレビュー
iMist Fire Suppression からの回答
Good morning,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Zac and Nath were polite, respectful and professional during your service.
I'll be sure to pass on your kind words.
-iMist
i-Mist installed a fire suppression…
i-Mist installed a fire suppression system in 12 apartments for us.
Overall it was a good experience and Luis was very helpful
We would work with i-Mist again
2025年10月17日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Dickie & Moore,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you have had a good experience with us throughout your installation process and that Luis was helpful.
I'll be sure to pass your kind words on to the team, and we look forward to working with you again soon!
-iMist
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