I was reminded by the company that my unit requires servicing. The service was easy to book and the company was very accommodating with the time of the service. The engineer arrived 15 minutes early... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really informative and not just a hard sell for their product. As an ex fire fighter, spoke with authority and a knowledge of how fire works and best ways to prevent it. Not just another boring safe... もっと見る
企業が回答しました
The Engineer, Ryan, who came to service the fire suppression system on February 6th, was on time, friendly, and quick. That's peace of mind for another year. Great customer service, too, very respons... もっと見る
企業が回答しました
All good: Justin was punctual, respectful of the property and did the service quickly and efficiently. Not Justin's fault but this is VERY expensive but I presume people swallow the price for the war... もっと見る
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企業情報
当該企業による記述
iMist™ is the modern fire suppression solution replacing the heritage technology of fire sprinkler systems. It eliminates concerns over water damage, large water supply tanks, water supply upgrades and hidden maintenance costs. We offer the perfect high pressure water mist system that can be installed quickly with a minimum of fuss but a maximum of protection for you and your property.
連絡先
4 Abbey Wood Road, ME19 4AB, Kent, 英国
- 0808 122 3344
- sales@imist.com
- imist.com
4.8
優良
273件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
iMist Fire Suppression からの回答
Hi J,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick was punctual and chatty during your appointment.
-iMist
Nick and Cameron serviced our iMist…
Nick and Cameron serviced our iMist system which is 6 years old. They were efficient, punctual and courteous. A service we have come to expect from iMist.
2025年3月19日
自発的なレビュー
iMist Fire Suppression からの回答
Good morning,
Thank you for taking the time to leave us a review.
I'm pleased to hear that Nick and Cameron were efficient, punctual and courteous during your service with us.
I'll be sure to pass your kind words on to the team.
-iMist
Fantastic CPD
Eddie provided a fabulous and informative CPD on the benefits of an iMist water mist suppression system.
We would recommend Eddie for future CPDs at iMist for future CPD sessions relating to water mist suppression systems.
2025年6月26日
自発的なレビュー
iMist Fire Suppression からの回答
Good morning,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Eddie was able to provide a fabulous CPD session for you and your team.
I'll be sure to pass your kind words and recommendation on to him.
-iMist
An Engaging and Professional CPD Event
We recently had Eddie visit our Local Authority team to give a presentation on iMist. Eddie from the very off when organising the event was reactive to my requests and what we required from the session.
As a presenter, he was very engaging with the team and gave a relaxed and professional cpd session which was aimed at the right level.
Thank you Eddie, it was a pleasure having you!
2025年6月17日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Jimmy,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Eddie was reactive to your requests, professional and relaxed during your CPD session. It's great to hear that you enjoyed it.
-iMist
CPD Eddie Sibley
We have recently has a CPD seminar delivered by Eddie Sibley to our team of Building Inspectors.
The CPD was excellent, particularly in terms of delivery and content. It was extremely informative and was refreshingly absent of a sales pitch.
Eddie is very knowledgeable and his delivery is excellent.
Possibly one of the best in-house CPD's we have had, would recommend to everyone in the construction profession.
2025年6月12日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Steve,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Eddie's CPD was informative, refreshing, and delivered excellently. It's also amazing to hear that it's one of the best CPD's you have ever had!
Thank you for your kind recommendation. I'll be sure to share your lovely review with the team.
-iMist
IMist automatic water suppression CPD
Eddy gave a very in depth and comprehensive CPD presentation on IMist automatic water suppression system
His personal knowledge and experience as a former Fire Brigade officer was invaluable and he answered a number of questions about the system
2025年6月11日
自発的なレビュー
iMist Fire Suppression からの回答
Good morning,
Thank you for taking the time to leave us a review.
I'm pleased to hear that Eddie delivered an in-depth and comprehensive CPD to your team and was able to answer your questions about the system.
I'll be sure to pass your kind words on to Eddie.
-iMist
Great CPD about product
Had a CPD with Eddie - presented the product with a genuine passion in educating iMist which made the session a great insight to their company, relevant regulations and all things fire related.
2025年6月4日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Jack,
Thanks for taking the time to leave us a review.
I'm pleased to hear that your CPD with Eddie was great, passionate and relevant.
I'll be sure to pass your kind words on to Eddie.
-iMist
Very informative and effective presentation
Very informative cpd. Easy to follow and great engagement with group.
2025年6月4日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Jazmine,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you found our CPD informative, easy to follow and engaging.
I'll be sure to pass your kind words on.
-iMist
iMist - great system, great team.
From the initial planning, through 1st and 2nd fix and on into after care the iMist team have been professional, supportive and friendly. None of my questions were met with answers that made me feel stupid, even when I asked them 2 or 3 times!
This is true of all the different elements of the team from sales, engineering and admin. Not only is this a great system to have installed but it’s a great team the completes the work and gives the support needed. Thank you!
2024年8月20日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Chris,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that you have had such a pleasant experience with the team here at iMist, and that the team were able to answer your questions and support you through your installation with us.
I'll be sure to pass your kind words on to the team.
-iMist
Easy to arrange service
Easy to arrange service, arrived early - quick, reassuring visit.
2025年5月12日
自発的なレビュー
iMist Fire Suppression からの回答
Hi David,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you found your appointment easy to arrange and that the engineers arrived early and completed your appointment quickly.
-iMist
Another year another service
Another year and now serviced
Again. A great working system without the fear of total loss from a small fire.
Q-5182890-2025
Ben Hunt
2025年2月14日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Stephen,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you think our system is great and it has reduced the fear of fire for you.
-iMist
Really pleasant engineer & serviced…
Really pleasant engineer & serviced with no issues. John Ashdown.
2025年4月8日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Amanda,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that you had a pleasant experience with our servicing engineer, John.
I'll be sure to pass your kind words on to the team.
-iMist
Great CPD
Eddie gave an incredibly engaging CPD presentation to our small architects practice on the benefits and applications of fire mist suppression. Would highly recommend to anyone designing residential buildings.
2025年4月29日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Russel,
Thanks for taking the time to leave us a review.
I'm pleased to hear you found Eddie's CPD engaging and beneficial to your practice.
We look forward to working with you in the future.
-iMist
Eddie presented a CPD Presentation on…
Eddie presented a CPD Presentation on iMist Fire Suppression which was very informative and provided a great insight into the benefits of iMist products.
Would definitely recommend!
2025年4月23日
自発的なレビュー
iMist Fire Suppression からの回答
Good morning,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you enjoyed your CPD presentation with Eddie and received a great insight into our system.
I'll be sure to pass your kind words on.
-iMist
Great prompt service
Great prompt service with John Ashdown. What a great engineer! The Q number is S194184-2025
2025年1月20日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Richard,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John provided a great, prompt service and that you found him to be a great engineer.
-iMist
Very good customer service
I was new to iMist and the engineer explained the system very clearly. The engineer was timely and polite. A very good customer experience
2025年4月17日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Steve,
Thanks for taking the time to leave us a review.
I'm pleased to hear that your engineer was timely, polite and able to explain the system clearly to you.
I'll be sure to pass your kind feedback on to the team.
-iMist
Quick and prompt Q218341 engineer John…
Quick and prompt Q218341 engineer John Ashdown
2025年4月9日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Kathryn,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John was quick and prompt during your appointment.
-iMist
i-mist final installation and commissioning
Our Engineer, Nick, arrived on time and completed all the work required to complete the final installation of our i-mist system. He took great care to cover the floors to avoid damaging them and cleaned up after himself. He walked us through what he had done and how the system works.
Customer no: Q2212067-2025
2025年4月11日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Kathy,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick arrived on time and was able to complete your system commission with care.
I'll be sure to pass your kind feedback on to the team.
-iMist
Turned up and finished the job quickly…
Turned up and finished the job quickly and confirmed everything was all okay. Thanks to John Ashdown engineer for his great service and easy manner.
2024年11月25日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Chris,
Thanks for taking the time to leave us a review.
I'm pleased to hear that your appointment with John went well.
-iMist
Annual Service
Simple from booking service, to engineer arriving on time.
Very friendly engineer, John Ashdown, who did a quick and efficient annual service for me
2025年4月11日
自発的なレビュー
iMist Fire Suppression からの回答
Good afternoon,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John was friendly, quick and efficient during your servicing appointment.
-iMist
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