I was reminded by the company that my unit requires servicing. The service was easy to book and the company was very accommodating with the time of the service. The engineer arrived 15 minutes early... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really informative and not just a hard sell for their product. As an ex fire fighter, spoke with authority and a knowledge of how fire works and best ways to prevent it. Not just another boring safe... もっと見る
企業が回答しました
The Engineer, Ryan, who came to service the fire suppression system on February 6th, was on time, friendly, and quick. That's peace of mind for another year. Great customer service, too, very respons... もっと見る
企業が回答しました
All good: Justin was punctual, respectful of the property and did the service quickly and efficiently. Not Justin's fault but this is VERY expensive but I presume people swallow the price for the war... もっと見る
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企業情報
当該企業による記述
iMist™ is the modern fire suppression solution replacing the heritage technology of fire sprinkler systems. It eliminates concerns over water damage, large water supply tanks, water supply upgrades and hidden maintenance costs. We offer the perfect high pressure water mist system that can be installed quickly with a minimum of fuss but a maximum of protection for you and your property.
連絡先
4 Abbey Wood Road, ME19 4AB, Kent, 英国
- 0808 122 3344
- sales@imist.com
- imist.com
4.8
優良
273件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Annual servicing - Friendly & efficient
Annual servicing of our home iMist system was handled in a friendly & efficient manner, from Samantha coordinating at head office through to John Ashdown, the engineer who attended this morning to complete the service.
Many thanks
Q 207919 - 2025
2025年4月10日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Clive,
Thank you for taking the time to leave us a review.
I'm so pleased to hear that you had a positive experience during your booking process with Samantha and during your servicing appointment with John.
I'll be sure to pass your kind feedback on to the team.
-iMist
Fabulous admin staff (Sam and Chloe)…
Fabulous admin staff (Sam and Chloe) who make things happen and super professional engineer (Ben). Thank you
2025年4月9日
自発的なレビュー
iMist Fire Suppression からの回答
Good morning,
Thank you for taking the time to leave us a review.
I'm pleased to hear that you had a positive experience Sam, Chloe and Ben.
-iMist
Efficient fast service
The engineer, John Ashdown, arrived on time and was very amiable. He carried out the service efficiently and without any fuss or bother
The Q number is S206044-2025
2025年4月7日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Steve,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John arrived on time and carried out your service efficiently and without any fuss or bother.
-iMist
iMist Fire Suppression からの回答
Hi Philip,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Joe was polite, tidy and professional during your appointment.
-iMist
Nick was great and very helpful
Nick was great and very helpful, friendly, clean and tidy. Great job again!
2025年3月13日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Juliet,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick was helpful, friendly and tidy during your appointment.
-iMist
iMist Fire Suppression からの回答
Hi Rosaleen,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick was on time and carried out your service efficiently.
-iMist
iMist Fire Suppression からの回答
Hi Matthew,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you found your visit to be informative.
I'll pass your kind words on to the team.
-iMist
John Ashdown was brilliant!
2025年3月28日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Abi,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John was brilliant during your visit.
-iMist
Ben was very helpful and an asset to your company
Helpful and friendly engineer who serviced our tank quickly and efficiently.
The engineers name was Ben Hunt and I would hive him 10/10 as he phoned when on way, was on time, a clean worker and serviced the machine taking care to not distrupt the kitchen and the unit it is housed in!
2025年3月4日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Carolyn,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Ben was helpful and friendly during your servicing appointment.
I'll be sure to pass your kind feedback on to the team.
-iMist
Polite engineers that carried out their…
Polite engineers that carried out their job efficiently. What’s not to like ??!! W
2025年3月3日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Sue,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that the engineers were friendly and efficient.
I'll be sure to pass your kind words on to the team.
-iMist
Excellent service
Nick was our engineer and he was excellent he was helpful , on time and explained what needed to be done and why I would highly recommend nick
2025年2月28日
自発的なレビュー
iMist Fire Suppression からの回答
Hi James,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Nick was helpful, on time and able to explain everything for you.
I'll be sure to pass your kind words on.
-iMist
S194201
S194201
Nick and Cameron carried out the service. Both were incredibly efficient, explanatory and incredibly friendly.
Took the opportunity to explain the system process and what to do in the event of a fault.
2025年2月27日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Anya,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick and Cameron were efficient, explanatory and incredibly friendly during your service.
I'll be sure to pass your kind feedback on to the team.
-iMist
Respectful workers who are very fast…
Respectful workers who are very fast and reliable, they arrived at the agreed upon time and finished the job with precision. 5194201
2025年2月27日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Tyrin,
Thanks for taking the time to leave us a review.
I'm pleased to hear that our engineers were respectful, fast and reliable.
I'll be sure to pass your kind feedback regarding their precision on to the team.
-iMist
Good serviceEasy to book and reschedule…
Easy to book and reschedule appointments. Prompt, polite and tidy.
Good all round service
2025年2月24日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Kevin,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you found the process easy and that the team were prompt, polite and tidy.
- iMist
Professional Service
Arrived on time carried out the work efficiently and were smart , polite and professional. Thank you
Ref Q52272382 Aaron & Jacob
2025年2月21日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Allison,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Aaron and Jacob arrived on time, and were efficient, smart, polite and professional.
I'll be sure to pass your kind words on to the team.
-iMist
iMist Fire Suppression からの回答
Hi Daniel,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Aaron was punctual, efficient and friendly.
-iMist
Super repair and checks
Zak and his colleague attended to repair our leaking sprinkler and did a fab job. Thoroughly testing the whole unit, spotting an error, sorting that out with a call back to the office and checked the entire house. Great job and all sorted.
2025年2月17日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Perry,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Zak and his colleague thoroughly inspected your iMist system, successfully identifying and resolving the issue for you.
I'll be sure to pass your kind feedback on to the office.
-iMist
Very professional and friendly service…
Very professional and friendly service by Nick, thank you.
2025年2月11日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Kerstin,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Nick was professional and friendly during your servicing appointment.
-iMist
Service
Service - our first since moving house.
Nick was very thorough, professional and friendly. Explained the system to us and checked everything was okay.
QS207824
2025年2月11日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Michelle,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Nick was thorough, professional, and friendly during your servicing appointment and was able to explain to you how the system works.
-iMist
Professional and efficient
John Ashdown turned up on time and was professional, efficient and friendly. All in all a great service.
2025年2月11日
自発的なレビュー
iMist Fire Suppression からの回答
Hi Laura,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John was professional, efficient and friendly during your servicing appointment.
-iMist
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