insurd レビュー 1,131

Ashley made the purchase of my caravan insurance very clear and was very helpful at explaining everything.I was very happy with the quote that was given and went ahead and purchased policy.All together she made it a very pleasant experience, nice one Ashley.

I bought my taxi insurance through the insured today the customer service was awesome fabulous brilliant cant complain the agent name was Lauryn she was the most respectfull lady and I ever spoke to thanks very much insured company and especially Lauryn who did a lot
Highly recommend for those who wants insurance
Appreciated
Aziz

I spoke with Matt today and he was very helpful to me. Many thanks to him.

Had a very competitive quote off Ashley Lombard who was very helpful and a pleasure to deal with. Would highly recommend.

From the off, Kamaran just got it right. His attitude, listening skills, right down to taking the time to understand and question. I would highly recommend this guy and his company if you are a small business looking for insurance.

He gave me two offers and both equally good.

Definitely use again and recommend.

Absolutely fantastic service, friendly, caring and professional. Ashley Lombard who I spoke to had a very good attitude to work, very professional and friendly. She explained all the necessary steps and instructions to me and she was very clear and understanding. 100% recommend this insurance broker as they are highly professional and caring about your vehicle insurance needs.

I went on line looking the insurance as my current one was about to expire. I rang insurance and the service was amazing. They helped me find the insurance. I will definitely recommend them to others.

Michael Hayes was excellent and extremely helpful

Lewis was very helpful and patient with sorting out my policy, big thankyou and got me a great deal.

Great customer service from Lewis thank you

Clear communication. Everything was outlined for me on the call. Easy account setup with all the information required within my account. I completed my insurance with Lewis who was happy to help me with any questions as i went through the policy with him.

Ashley who gave me a new Quote for my camper van and setup the new insurance cover without any problems and was a mind of information . Best of all she saved me money on the new policy and is a credit to Insurd thanks

Cameron was very friendly and helpful. He was able to secure me the lowest price insurance from the many different insurers I contacted. The whole experience was very positive and I highly recommend Cameron and Insurd.co.uk.

Ashley Lombard has contacted me again this year and it just takes all the stress out of searching to have this delightful lady phone me and find me the best insurer, also at a better price. Ashley is very knowledgeable and professional, taking into account all my concerns etc. I would, and will, definitely recommend Ashley to family and friends. Excellent customer service! Thank you Ashley!

Hi,
I recently purchased insurance from this company( insured) and had a very smooth experience. The process was simple, everything was clearly explained, and the price was competitive. Customer service was helpful and responsive. I would definitely recommend them.

This is a textbook example of how not to treat a paying customer. Within one week of taking my money, KINETIQ and INSURD managed to cancel my policy without a proper explanation, no clear policy number, and with zero respect for basic honesty or communication.

The process was a joke from the start: a deposit taken over the phone, an invoice issued with no policy reference, then days of missed calls and vague emails saying “get in touch” with nothing actually said. By day five, I was told my policy was being cancelled—no reason given, no breakdown, no apology, just a demand that i for go the deposit of £391.41 as if I somehow owe them for their own incompetence.

They talk to hard‑working people like we’re the problem, while they fail to issue a valid policy, fail to explain why it was cancelled, and then expect us to quietly accept whatever they pull out of thin air. If this is how KINETIQ and INSURD “do business,” then they don’t deserve customers—they deserve complaints, regulators’ attention, and public exposure for treating people with such disrespect.

Do not use them if you expect straightforward, honest communication and fair treatment. You’ll be treated like an inconvenience, not a client.

Responsiveness

Tiffany Griffin/Taxi Insured

Excellent services who ran my application in a very smooth and professional manner

Exceptional customer service, Michael who dealt with me was very polite, informative and very flexible in when I was able to take calls.
Found a great price for me, I would definitely recommend to others

What a breath of fresh air! Sales Agent Lewis Draker sailed us through taking out taxi insurance easily and without any fuss. It was a pleasure speaking to him.