Irish Parcels レビュー 

SCAM!!! Complete disaster!!! Do not use their services never!!! Some of my items were lost and they said it is impossible to find them, and the ones that arrived were broken. My big TV arrived with screen all smashed, clearly I could see that their put something heavy over the box of TV as the box was squashed in and very dirty, unbelievable!!! Two of the other boxes with valuable stuff like jewlery etc. arrived completely empty. I called to ask for a refund and they refused to send any money back, even the item delivery was covered.
We tried to find their office in Dalkey as per address given in Google maps and we didn't find it when we arrived there... there was a private house under this address.
We called to them asking about it and they said that their office is in Belfast... Looking in Google map you can not find their office in Belfast neither.
Just a nightmare!!! They said that delivery will take up to 4 working days and the things arrived after 2 weeks.
Avoid it!!!
There are many better and safer options to send you things, unless you want your stuff to be stolen or broken then go ahead with Irish parcels!!! This is a SCAM, not a serious company!!!

Excellent service and great value! I used Irish Parcels for the first time this week and I was very impressed. The whole process was very smooth and easy, and communication was excellent. Support staff were helpful and answered my queries on the phone, and the courier arrived on time. I wouldn't hesitate to use the service again or to recommend it to others.

Great, efficient and reasonably priced. Would definitely use again.

The service was everything we expected and more. We would definetly consider using Irish Parcels again.

Very professional service.
Troublefree collection, delivery to the receiver, easy to follow up.
Transport time was little longer than estimated.

5 Star.. delighted

The people at Irish Parcels are simply amazing, first class chrome service. They actually answer phone enquiries politely and efficiently. This is in stark contrast to many of the courier companies who gladly take your money and then it’s impossible to reach by phone. If you have a parcel to send, Irish Parcels is the only choice.

Outstanding every year. I use them to courier from Ireland to UK every Christmas. Completely hassle free.

I found your service very good. Your courier was very courteous and helpful when collecting box. I found your tracking system very easy to use. Thanking you ,will use your service in the future

Timely and traceable. However, collection time should be more exact, not just any time durinmg the day, eg between 0900 - 1200 etc...

Very easy to evaluate the parcel requirements as to weight and costings. I then received the appropriate labels from Irish Parcels, applied them as per instructions and the courier arrived albeit a day late to collect them.
All round a very satisfactory service

Very helpful customer service advisors and their page was easy to many over. If you are not sure of anything just ask them before you fill any form, As they will put you through correctly.

The service I have got from Irish Parcels on 5 different occasions to the US in the past year has been perfection itself. Door to door delivery within 2 days at a reasonable cost and perfect communication makes all the difference.

Easy to arrange supper quick service, reasonable. Very pleased

I have now used Irish parcels for two years sending parcels from Dublin to Vancouver. I have had no issues & the services is very efficient . Collection from your door & delivered to Vancouver within 5 days a fantastic services. Would defiantly recommend this company.

I've booked a parcel on 2 separate occasions. Both the times the collection was delayed. It was only the second time that I understood that the TNT driver was to be blamed for everything. Now although IPS couldn't do much about it other than rebooking it, what frustrated me was that this was not told at the time of booking. Hence what was meant to be a birthday gift is now a belated birthday gift.

1. Could've mentioned in the website that certain localities are hard for the drivers to access. I would've used a different collection address like I ended up doing.
2. Had this been told at the time of booking, I would've either dropped the parcel myself or changed the pickup point. Nearby drop off points could've been mentioned on the website.
3. Would be easier on both the sides if there was a customized IPS-TNT customer front, instead of ringing IPS first, then IPS ringing TNT and then getting back to us.

The parcel eventually got delivered, but there are a couple of bottlenecks that could be identified when you run a simulation model ( this is what I study).

On top of everything, they have an amazing customer interactions team, which I think is the main reason the business is staying afloat. Thanks and take care.

Pleasant experience.
The only issue was I had to print out the delivery sheet and there were COVID issues so it was hard to go out and print the label but overall, good service + great customer service.

Please be careful and avoid at all costs, the worst service I have ever encountered anywhere. Unable to deliver and then are shockingly rude about it. I took time to write this to genuinely warn customers, don't deal with them. Order number has been sent to supplier to verify. Useful that they choose to say this is unverified when it is negative.

Great Service, not always the cheapest within Ireland but good customer service. On last occasion ordered DPD it was no show, re-booked via email no show again. Customer Service has written to me (always in touch and reply or chase up the booking on my request) and informed what has happened so I requested a refund. There was no problem and I've arranged other service. It is not their fault as its a third party. It is simply courier services that fail. TNT always show up no problem, DPD is fussy -depending on a day and amount of packages they have so always keep checking with IrishParcels regarding the booking if its urgent or important and you booked DPD. Reg Customer Service Always in touch when I need them via email or phone, and helpful. Speaking good clear English.