I had a great experience with Mark from Irish Parcels. He was incredibly helpful and supportive throughout the process of trying to get my package delivered. He took the time to help me, kept me infor... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've chosen Irish Parcels among others since I've needed to have laptop delivered to buyer in UK but I wasn't certain if qualifies as restricted item. Chat within their website on Sunday was availabl... もっと見る
Using them for the first time. Very poor experience. DPD driver not turning up for the second day in a row. Getting messed about between irishparcel and DPD. Not recommended based on my experience. Pa... もっと見る
The people at Irish Parcels are simply amazing, first class chrome service. They actually answer phone enquiries politely and efficiently. This is in stark contrast to many of the courier companies wh... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!
連絡先
Coliemore House, Coliemore Rd, Dalkey, Co. Dublin, Ireland, Dublin, アイルランド
- 0196 97886
- info@irishparcels.ie
- irishparcels.ie
3.8
ほぼ満足
177件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 22％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Brilliant service
Brilliant service, got there in one piece from Ireland to UK. Very quick and on time. Would defo use again.
2020年12月7日
Collection timings
The collection time is stated between 9-5 , too broad a timeframe , the driver should be able to contact you within a few hours of collection so that your not hanging around all day waiting and unable to do anything else
2020年12月7日
A nightmare of a service
A nightmare of a service, have paid 117 euro to delivery from Galway to London, when I printed the labels the wrong address for the receipent was on them. Irish parcels tried to blame me for putting in the wrong address!! I waited all day for collection nobody turned up
I now have to go and print new labels and see if they turn up to collect the parcels today
Do not recommend this company
2020年9月24日
自発的なレビュー
Irish Parcels からの回答
Dear Teresa Ryan, thank you for your feedback. I can see your first collection failed and we rebooked another collection for you. I can see the shipment was upgraded to express and arrived on the first estimated date you originally booked, I am very sorry for any inconvenience with the first collection. We are disappointed with a 1 star review, a number of staff worked on your case to ensure your item was collected and delivered on time and I do not feel 1 star reflects the service received. I understand this shipment was sometime ago now, however, I can arrange for a manager to contact you about this if you wish. Have a great Christmas.
TNT , MESSED UP THE COLLECTION
TNT did not collect on the scheduled day, this resulted in the delivery being delayed.
This wasout side the control of Irish parcels.
Nick
IPS54517
2020年7月16日
自発的なレビュー
Irish Parcels からの回答
Dear Nick Dwyer, thank you for your feedback. I can see the courier attempted collection on the date you booked from a Rachel Dwyer at 11am but no one was available. The courier may not always be able to wait at the address and call the number provided due to the number of collections and deliveries they do each day, we do advise this, someone should be available at the collection address. We rebooked another collection for you but unfortunately, the driver was injured early that day and was unable to collect, we have rebooked another collection for you to get this item collected. I hope you can understand that we did everything to ensure this item was collected, the first failed collection was though no fault of Irish Parcels and the second was due to a genuine issue with the driver, which I hope you can appreciate. I understand a colleague is dealing with you via email, and if there is anything else we can help with simply let us know.
Parcel Delivered
Picked up as scheduled and delivered next working in Ireland. Fantastic service that I'll definitely be using again.
2020年5月17日
自発的なレビュー
Wouldn’t trust them to deliver pizza!
Booked and paid for the collection of a parcel from the UK.(80x80x40)
The next morning I had to ring their office to get the labels sent.
At the end of that day when the parcel should have been picked up, i get an email saying their system shouldn’t have allowed me to book the parcel as it was too big for the courier to collect. Instead of trying to get an alternative courier to Honour their contract they simply cancelled it, leaving me without a courier I’d already paid for. Be aware, under their terms and conditions they can cancel a contract at any time. They are not a courier company, they are a booking agent and an absolute joke of a company. They have no idea what customer service is. When I complained to their representative he told me their system had taken bookings it shouldn’t have several times that weekend. As if that made it alright. Do yourself a favor, if you value your parcel go directly to the courier companies.
Will never use again
Typical of your brand of customer service to blame the customer. This review was posted yesterday. It takes several days for Trustpilot to verify a review, but they will verify it as I have all your correspondence.
A parcel is defined as a wrapped object sent by post/courier. Your system had no problems booking, taking payment from me and sending labels (eventually) for it. A parcel that TNT (one of your trusted couriers) had no problem delivering to me today. You might also want to read your own website where it says “there are no set size or weight limits”
2020年5月13日
自発的なレビュー
Irish Parcels からの回答
Hello Austin, as this is not a verified review I cannot see any order information for you. I have sent you a Trust Pilot message in order to get your details so I can look into this for you. If you did book with us I am very sorry if your item was too large for the courier and we had to refund you. We deal in parcel shipping and it seems your item is very large and not suitable to send as a parcel.
Irish parcels
Highly recomend them!
Bang on time.Profesional all the way and affordable prices.
Very helpful lady at chat office too.
Well done guys!
2020年5月12日
自発的なレビュー
Excellent service overall
Excellent service overall . Easy to use website, helpful online chat system to answer any questions . Very fast delivery to Australia in these unprecedented times .
2020年5月12日
自発的なレビュー
I've chosen Irish Parcels among others…
I've chosen Irish Parcels among others since I've needed to have laptop delivered to buyer in UK but I wasn't certain if qualifies as restricted item.
Chat within their website on Sunday was available and my doubts got cleared, collection booked for next day. Item arrived within 4 days, delivered to buyers door in time when COVID19 wrecks almost every business. Will deal again.
2020年5月12日
自発的なレビュー
Highly recommended - great service
I have absolutely no hesitation in recommending Irish Parcels to anyone, that needs a first class service.Their customer service and attention to detail are second to none. From the initial easy to navigate booking for a quote,pick up and delivery - confirmation emails on intended pick up time, which has always been extremely accurate, following up with a fantastic tracking service and delivery always on time. The cost is really good value and affordable. Top class Company..
2019年9月9日
自発的なレビュー
l have a parcel still pending yet to be…
l have a parcel still pending yet to be picked up since 30th of August, so disappointing.
2019年9月9日
自発的なレビュー
Very efficient service excellent value
Very efficient service & excellent value.
Highly recommended
2019年7月18日
自発的なレビュー
Great service with door to door prompt …
Great service with door to door prompt delivery and collection.
2019年7月17日
自発的なレビュー
"It was a third party"
Purchased a parcel delivery through this site and now they won't stand over it being lost as it was GLS couriers.
2019年2月19日
Irish Parcels からの回答
Hi Stephen, thank you for your feedback. If you booked via IrishParcels.ie to send a parcel with GLS please contact us as we have compensation in place as per our terms and conditions if there are any issues. You can contact is via email (info@irishparcels.ie), live chat or phone (0196 97886). It is extremely rare for any shipment to be lost if the labels are attached. We look forward to hearing from you.
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