Very easy to order. Very easy to collect. However l have one comment to make. I ordered 1300 euros. 1150 of that was in 50 euro notes! Not everywhere abroad welcomes such large notes. In the past l... もっと見る

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Easy to order and collect in store as relatively small amount. Some confusion about when it was ready as I expected phone call when currency was in store. This was resolved by John Lewis. I am disappo... もっと見る
The partner that helped us was friendly, courteous, respectful & professional &thus meant we had no problems at all. Just wish NewDay, who look after the John Lewis card, were this respectful.
I have used John Lewis Money for foreign currency many times and always receive good service. I required a larger amount than usual recently and pre-ordered and was notified when it was ready.
企業情報
当該企業による記述
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly helpful Staff
Friendly helpful Staff. Straightforward easy transaction. Gave us the notes in which denominations would be more suitable to me.
Collecting currency from my local…
Collecting currency from my local Waitrose supermarket made it very convenient and also getting the online rate as well from John Lewis.
Very easy to order
Very easy to order. Very easy to collect.
However l have one comment to make. I ordered 1300 euros. 1150 of that was in 50 euro notes! Not everywhere abroad welcomes such large notes. In the past l have managed to obtain a supply of smaller notes in store. This is annoying because l get a lower exchange rate but doable to make purchases abroad easier. Imagine my horror when l read this week that you are proposing to do away with instore bureau de change facilities. If you must close your bureau de change may l request that large internet orders of cash contain a larger proportion of small notes. Ideally the facility to request whatever denomination of notes are required.
Excellent service.
The partner that helped us was…
The partner that helped us was friendly, courteous, respectful & professional &thus meant we had no problems at all.
Just wish NewDay, who look after the John Lewis card, were this respectful.
Really easy to order on line and…
Really easy to order on line and received the money the next day
ALL GOOD AND VERY EASY.
Ordered 2 lots of currency went to pick…Rubbish service
Ordered 2 lots of currency went to pick up Tuesday of this week from Waitrose Petersfield handed an envelope which I did not open in store as people could be watching .When i opened at home one of the currencies was missing wasn’t even on order form in envelope .My JL account had been debited with whole amount.phoned JL money they could see the mistake but to date havent had my missing currency all this is stressful phone calls and I will now have to go back to Waitrose when it arrives which entails petrol cost/car parking through no fault of mine.Luckily I am not travelling immediately as it would be a big problem.I dont think I should have to wait for my currency while JL sort out what has happened .I will not order from them again
A very easy transaction
Speed, competency, helpful staff at the GX Store and a simple process. Thank you.
I always buy currency from John Lewis
I always buy currency from John Lewis, favourable rates and pleasant staff.
I've been waiting for over two weeks…
I've been waiting for over two weeks for my card now. To NewDay's credit they did send credit me with £60 to my account to apologise, however I still am waiting for my card to arrive so i can use it to make a purchase at JL.
Was accepted within minutes and card…
Was accepted within minutes and card arrived in days. Acceptable credit limit.
The application process online works…
The application process online works well and you get approved almost instantly and can use the credit card via your phone wallet . The app is easy to understand and when the plastic card comes it’s easy to register
Get one I did
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John Lewis Money からの回答
Everything gone well via application and setting up
I have only just received my card, but all seems to be going well. I applied in order to collect vouchers which will be very much appreciated - my previous credit card gave me nothing!

John Lewis Money からの回答
Soon after I bought USD1,000 at £760
Soon after I bought USD1,000 at £760 I noticed that Travel FX was offering it at £751. So despite being so called Sale, I ended up paying more to John Lewis. I was wrong to trust John Lewis. I should have checked.

John Lewis Money からの回答
John Lewis did a decent job overallNo complaints really
John Lewis did a decent job overall, no major complaints. Customer service got back to me within a day when I had a question. One small item was slightly different from the photo, though still fine. Would order again.

John Lewis Money からの回答
I went into John Lewis in Cheltenham
I went into John Lewis in Cheltenham
To get euros it was closed so I then had to go to Waitrose (completely unacceptable) apparently they had no record that last November I purchased alot of Indosean dollars so I had to go through all the process once again I find this completely unacceptable and will therefore in future I will be purchasing my foreign currency at the post office complete waste of time in Waitrose!!

John Lewis Money からの回答
Excellent service
Very good rate. Excellent service from the lady at the Manchester Trafford Centre Store

John Lewis Money からの回答
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