KCOM レビュヌ 

4,139
•
TrustScore 5段階評䟡の4.5

4.3

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Blake and Ellis arrived exactly when they said they would. Talked me through the options for my installation. Carried the work out very efficiently. When they had finished I couldn’t even see where... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Blake and Ellis came to install my WiFi this morning. Absolutely lovely lads who made it such a relaxed and comfortable experience. They cracked straight on and made sure everything was up and working... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Friendly, helpful, tidy and efficient fitters. Turned up on time. Took their boots off at the door. Helped make sure connection was ok with devices/TVs etc. Helped set up the app. Can't fault the inst... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Not worth 1 Star!! My phone not worked for 2 days rang so called customer service on both days 30 and 20 min on hold respectively still Awaiting call back What customer service ? And they then h... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンタヌネット サヌビス プロバむダ

圓該䌁業による蚘述

KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

4139件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(4,139)

過去12か月のレビュヌ数: 1,073ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

DO NOT GO WITH THIS SCAM OF A COMPANY

DO NOT GO WITH THIS SCAM OF A COMPANY

We moved to Market Weighton over 2 years ago. The issues started the second we went with KCOM. First off we did not have broadband for 2 weeks and when we called over and over again they could not do anything.

Now we have bought our own home, KCOM CANNOT supply broadband to it so they are charging ME £450 because THEY cannot supply broadband.

COMPLETE INSANITY.
AVOID AT ALL COSTS

EDIT - After calling KCOM as requested I have been told they cannot do anything. I raised an Ombudsman case against them and that didnt seem to change anything so I am having to £511.81 after all of this. Take this as you will!

2026幎6月1日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Mykerl.

We value your comments and would like the chance to put things right. We’ve requested your contact details so we can follow up. Please feel free to reach out.

Kind regards, Ella.

5぀星のうち5の評䟡

Regretted leaving.

Recently left to connexion in Hull. Had nothing but issues since leaving in January. Had to contact ombudsman to leave them after regretting leaving kcom. Not worth the very small savings for the difference in service and customer service.

2026幎7月2日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Billy.

Your positive comments mean a lot to us - thank you.

Kind regards, Ella.

5぀星のうち4の評䟡

Mac was very helpful

Mac was very helpful, patient and polite. Saved me some money too with his knowledge of my usage.

2026幎7月2日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Aitken.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

5぀星のうち5の評䟡

All questions answered and explained.

All questions answered and explained.
Arren W was very patient with me .and answered all my questions.

2026幎7月2日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Colin.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

5぀星のうち5の評䟡

The lady who helped explained


The lady who helped explained everything,she was very polite too, I'm very happy with the service I received

2026幎7月2日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Chris.

Your feedback made our day - thank you for sharing it.

Kind regards, Ella.

5぀星のうち5の評䟡

Mac was very efficient

Mac was very pleasant , dealt with my billing query efficiently and quickly and told me exactly what would happen . I am hopeful that my query would be sorted out , without the need to ring again.

2026幎7月1日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Your positive comments mean a lot to us - thank you.

Many thanks,

Adrian

5぀星のうち5の評䟡

Amazing deals

Sam Middleton has been excellent, not at all pushy, just really helpful. KCOM has some amazing deals for my area.

2026幎6月30日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Thank you for sharing your experience - we’re glad it’s been a good one.

Many thanks,

Adrian

5぀星のうち5の評䟡

Fantastic service from Mac

Fantastic service from Mac - he explained all the various options very clearly - so helpful trying to get me the best deal for my mum. Very polite & friendly.

2026幎6月30日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Your feedback made our day - thank you for sharing it.

Many thanks,

Adrian

5぀星のうち5の評䟡

Very polite

Very polite, a lot of ppl skills I’m happy with his sales skills

2026幎6月30日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

We really appreciate your feedback and are glad we could help.

Many thanks,

Adrian

5぀星のうち5の評䟡

A local company provides a great
High speed internet service dir a very reasonable price!

A local company provides a great service for years. All local people should be supportive.
The process of renewing our contract was so simple, effortless. Customer service is very good & staff are very friendly to deal with!

2026幎6月23日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Many thanks,

Adrian

5぀星のうち5の評䟡

Kcom are a good company

Kcom are a good company, there broadband are very good fast, + talk to human people not robots

2026幎6月29日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Many thanks,

Adrian

5぀星のうち5の評䟡

Excellent service from Mac

Excellent service from Mac. Helpful , friendly , patient and professional. A really great helpline experience. Thank you.

2026幎6月29日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

It’s wonderful to hear you’re happy. Thanks for letting us know.

Many thanks,

Adrian

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