KCOM レビュヌ 

4,139
•
TrustScore 5段階評䟡の4.5

4.3

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Blake and Ellis arrived exactly when they said they would. Talked me through the options for my installation. Carried the work out very efficiently. When they had finished I couldn’t even see where... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Blake and Ellis came to install my WiFi this morning. Absolutely lovely lads who made it such a relaxed and comfortable experience. They cracked straight on and made sure everything was up and working... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Friendly, helpful, tidy and efficient fitters. Turned up on time. Took their boots off at the door. Helped make sure connection was ok with devices/TVs etc. Helped set up the app. Can't fault the inst... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Not worth 1 Star!! My phone not worked for 2 days rang so called customer service on both days 30 and 20 min on hold respectively still Awaiting call back What customer service ? And they then h... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンタヌネット サヌビス プロバむダ

圓該䌁業による蚘述

KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

4139件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(4,139)

過去12か月のレビュヌ数: 1,073ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

It was so easy to have that


It was so easy to have that conversation with Sam. I’ve now improved what was already great, my new contract.

2026幎6月22日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

It’s wonderful to hear you’re happy. Thanks for letting us know.

Many thanks,

Adrian

5぀星のうち5の評䟡

Contacted the regarding my Mum's WiFi


Contacted the regarding my Mum's WiFi signal. Mac was extremely patient and helpful, talking me through all the stages of checking the equipment, resetting it and changing speeds etc On the phone over an hour and hopefully we have sorted the problem

2026幎6月29日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Many thanks,

Adrian

5぀星のうち5の評䟡

Was recommended about KCOM & so glad


Was recommended about KCOM & so glad we took out a contract.From ordering through to the installation,the process was excellent,

2026幎6月2日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good afternoon Andy.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

5぀星のうち5の評䟡

Mac helped me for over an hour

Mac helped me for over an hour to sort my internet out, easy to follow instructions and easy to talk to,

2026幎6月26日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good afternoon Zee.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

5぀星のうち5の評䟡

Switching 


After making enquires about switching our current provider to K Com our experience with the call handler Jennifer provided us with all the information we required everything was clearly explained to us under no pressure at all , looking forward to been a customer with KCom

2026幎6月26日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Yvonne.

Thank you for your kind words - we’re delighted you’re happy with our service.

Kind regards, Ella.

5぀星のうち5の評䟡

Excellent and very efficient install by


Excellent and very efficient install by Blake and Ellis. Explained everything. Very tidy. First class customer service.

2026幎6月25日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good afternoon.

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

5぀星のうち5の評䟡

Matt was helpful ...clear and


Matt was helpful ...clear and precise...I understood everything clearly about what would happen from start to finish

2026幎6月24日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Nicola.

Your positive comments mean a lot to us - thank you.

Kind regards, Ella

5぀星のうち5の評䟡

Easy change over 👍 

A very easy and smooth transaction with friendly staff. Made changeover very easy especially kcom informing my old supplier of my defection. Went for top package with 2 routers and saved approximately £11 a month. What’s not to like - very pleased 👍

2026幎6月24日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Les.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

5぀星のうち5の評䟡

Excellent service from initial enquiry


Excellent service from initial enquiry through to installation. Friendly, professional, efficient and well organised.

2026幎6月15日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning,

We really appreciate your feedback and are glad we could help.

Kind regards, Ella.

5぀星のうち5の評䟡

Fibre optic installation

We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after change over from previous provider. Did a neat and tidy job on a red hot day

2026幎6月22日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Mark,

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

5぀星のうち4の評䟡

Have been a long term customer of KCom


Have been a long term customer of KCom but don't agree with the pensioners package it should be for all pensioners not just those on DWP pension credits, Customer service was very good when I finally decided to stay with K Com I was seriously considering a move to another provider.

2026幎6月23日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Neville,

Your positive comments mean a lot to us - thank you.

Kind regards, Ella.

5぀星のうち5の評䟡

Matt and Jake came out to fit Internet


Matt and Jake came out to fit Internet this morning, they called me yesterday to arrange and he was polite on the phone.
They arrived when they agreed and completed the job without making a mess and quickly.
Really good job, thank you.

2026幎6月23日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Louise,

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

5぀星のうち5の評䟡

Fantastic service

Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest in my area too, beating other competitors processes for what I have

2026幎6月15日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Lynne.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

5぀星のうち5の評䟡

Never really give reviews as can’t be


Never really give reviews as can’t be bothered but fair play to kcom from start to finish it’s been very easy and the speed of the internet has been amazing, considering I was paying more for less with Vodafone. Special mention to Matt and Jake the engineers, very efficient and friendly. Got the job done with no fuss.

2026幎6月18日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Jazz.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

5぀星のうち5の評䟡

The lads were so friendly!

The lads were so friendly, time effective and just a joy. Did everything that needed doing answered all questions and service was up and running quickly. Cant fault them.
Thank you Jordan and Sam

2026幎6月18日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Courtney.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

5぀星のうち5の評䟡

The switch to KCOM was made extremely


The switch to KCOM was made extremely easy and straightforward. The engineer that attended (we were having to connect to full fibre) was very helpful in fitting everything how and where we wanted, and with little or no mess to clear afterwards. Highly reommended.

2026幎6月5日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning John.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

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