leadertrade.com レビュー 

leadertrade.com からの回答

2025年7月24日

Thanks so much for your kind words! We're delighted to hear Jamie S provided such a helpful and professional delivery service. We'll make sure he sees your feedback — it’ll mean a lot to him!

Best regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年7月18日

Thanks so much for your great review!

We're really pleased you found the service good and the team friendly — that’s exactly what we aim for. It’s also great to hear the Click & Collect option worked well for you and offered extra value!

Kind Regards
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年7月18日

Thank you for your fantastic feedback!

We're so glad to hear that you're happy with the doors and the overall service — from the quality of the product to the speed of delivery and communication. It means a lot to know we’ve met your expectations and earned your recommendation.

Kind Regards
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年7月18日 に更新

Thank you so much for your kind words!

We’re really pleased to hear Stuart was able to help with your order — he’ll be chuffed to know his support made a difference. Providing great service is what we strive for, so it’s fantastic to know you had a smooth experience all round.

Kind Regards
Belinda Everett Trade Supervisor

leadertrade.com からの回答

2025年7月11日

We appreciate your feedback and are happy to hear that your items arrived on time. Thank you for taking the time to share your experience with us.

Belinda Everett
Trade Supervisor

leadertrade.com からの回答

2025年7月1日

Thank you for your fantastic review! We’re so pleased to hear that you were happy with the speed of delivery, the value, and the quality of our product. At Leader Online Limited, we work hard to provide excellent service and great value, so it’s incredibly rewarding to know we met your expectations.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年7月1日

Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with the product and that it arrived on time. It’s also wonderful to know that our team was helpful during the ordering process — providing a smooth and supportive experience is something we strive for every day.

We truly appreciate your feedback and your support. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年7月1日

Thank you for bringing this to our attention, and please accept our sincere apologies for the experience you described. We’re very sorry to hear that your order was not handled correctly and that you were left waiting for such an extended period — this is not the level of service we aim to provide.

We completely understand your frustration and appreciate you taking the time to share this feedback. Your experience has been shared with our team so we can investigate what went wrong and take steps to ensure it doesn’t happen again.

If you're open to it, we would welcome the opportunity to make things right. Please feel free to contact us directly at 01429241299 with your order information so we can follow up with you personally.

Thank you again for your feedback, and we hope to have the chance to restore your confidence in us.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年7月1日

Thank you for taking the time to share your feedback! We're delighted to hear that everything was "all good and dandy" — it’s always encouraging to know that our customers are satisfied with their experience.

If there’s ever anything more we can do to improve or assist further, please don’t hesitate to reach out. We truly value your support.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月23日

Thank you for taking the time to share your feedback — we genuinely appreciate it. We're very sorry to hear that your experience with the product did not meet expectations.

It's disappointing to learn about the issues with the screws, the condition of the plastic parts, and the paint finish. This is far from the standard we strive to maintain, and we understand how frustrating it must have been to encounter these problems straight out of the box — especially when it affects the overall value of your purchase.

Your comments have been passed directly to our quality control team for immediate review, as we take all feedback seriously and are committed to making improvements. If you're open to it, we'd love to learn more and make things right where possible.

Please feel free to contact our support team at 01429 241 299 or Help@leadertrade.com with your order details — we’d really appreciate the opportunity to address your concerns directly.

Thank you again for your feedback, and we’re sorry to have let you down this time.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月23日

Thank you for your review — we're really pleased to hear that you're happy with the door itself!

We’re sorry, however, that the delivery options didn’t meet your expectations. We aim to offer flexibility for our customers, which is why we provide both standard and eco delivery services. That said, we completely understand your frustration with the extended wait time for eco delivery, and we appreciate your feedback on this.

We’re always reviewing our logistics and pricing to strike the right balance between affordability, efficiency, and sustainability. Your comments have been shared with our operations team as we continue working to improve this experience.

Thanks again for your honest input — it helps us do better.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月17日

Thank you for your kind review! We’re glad to hear that the delivery tracking was clear and accurate, and that your pine board arrived in perfect condition.

We work hard to ensure a reliable and transparent delivery process, so it's great to know this made a positive impression. We're also delighted to hear you'd choose to shop with us again — we look forward to it!

Kind Regards,
Belinda Everett - Trade Supervisor