leadertrade.com レビュー 

leadertrade.com からの回答

2025年6月17日

Thank you for your honest feedback and for taking the time to share your experience. We're pleased to hear that the pine board met your needs overall, though we regret that it didn’t fully meet your expectations in terms of quality.

Most importantly, we sincerely apologise for the delay in delivery and the inconvenience it caused — especially given the time you took off work to receive it. While we’re glad our team was courteous in addressing the issue, we fully understand that this situation was frustrating and far from ideal.

Please be assured that we’re reviewing this internally to help prevent similar delays in the future. Your satisfaction is very important to us, and we appreciate your patience and understanding.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月17日

Thank you for your fantastic feedback! We're so pleased to hear that you’re happy with the quality of the 2.35m pine furniture board and that it worked perfectly for your custom dresser project.

It’s always great to see our products being used creatively, and we’re delighted to know the result looks awesome! Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月17日

Thank you for your kind words! We’re delighted to know you consider us a great company. Your support means a lot to us, and we’re committed to continuing to deliver the quality and service you expect.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月17日

Thank you for your wonderful feedback! We're thrilled to hear that you were happy with our service, competitive pricing, smooth ordering process, and prompt delivery.

Providing a seamless and satisfying experience for our customers is always our top priority, and it’s great to know we met your expectations.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月13日

Thank you so much for your lovely feedback! We’re thrilled to hear that your delivery arrived on time and that our driver went the extra mile—literally! We know how tricky some addresses can be, so it’s great to hear that their efforts made a difference. We’ll be sure to pass on your kind words. If there's anything else you need, we're always here to help. Thanks again!

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月13日

Thank you for your wonderful review! We're so pleased to hear that the delivery information was clear and accurate, and that you're happy with the product. It's also great to know our driver was able to assist as requested—going the extra step is something we take pride in.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月13日

Thank you for your kind words! We're so pleased to hear that you found our service quick and efficient. Providing great service is always our goal, and your feedback truly means a lot to us. If there's anything else we can help you with, we're just a message away. Thanks again!

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月13日

Thank you so much for your feedback! We're delighted to hear that everything went smoothly and that you had a hassle-free experience with us. Your satisfaction means a lot to our team, and we truly appreciate you taking the time to share your experience. If there's anything we can assist you with in the future, please don’t hesitate to reach out. Thanks again!

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月11日

Thank you for taking the time to share your feedback. We’re delighted to hear that your experience with Leader was smooth and satisfactory from start to finish. Keeping our customers informed and delivering high-quality products is at the heart of what we do, so it’s wonderful to know we met your expectations.

We truly appreciate your kind words and support.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月9日 に更新

Thank you for your excellent review!

We’re glad to hear that you found the ordering process straightforward and that your doors arrived promptly. It’s always our goal to make the entire experience as smooth and efficient as possible, and we’re pleased to know we delivered on that.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月9日

Thank you for your feedback, and we’re truly sorry to hear about your disappointment regarding the colour variation between the walnut flooring, skirting, and architrave.

While we do our best to ensure product images and descriptions are as accurate as possible online, we understand that colours can sometimes appear differently in person due to natural wood variations, lighting, or screen settings. We always recommend reaching out to our team prior to ordering if a precise colour match is essential, and we regret if this wasn’t made clearer during your shopping experience.

Regarding your enquiry, we sincerely apologise if you did not receive a timely response — this is not the level of service we aim to provide, and we are reviewing this internally to prevent a recurrence.

If you'd still like to discuss options for resolving the mismatch, our team would be more than happy to assist. Please feel free to contact us directly at 01429241299 or help@leadertrade.com, and we’ll do our utmost to help.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月9日

Thank you for taking the time to share your experience. We sincerely apologize for the delay and the inconvenience it has caused.

We understand how frustrating it must be to wait longer than expected, and we regret that a scheduling oversight contributed to this situation. Please be assured that we have been actively working to resolve the issue, and we’re pleased to confirm that your doors are scheduled for delivery today.

We value your patience and understanding, and we’re committed to ensuring a smooth completion of your order. Should you have any further questions or need assistance, please don’t hesitate to reach out to our team directly.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月9日

Thank you for your kind words!

We're delighted to hear that you had a positive experience with our team. It's great to know that our staff was helpful and courteous, and that your products were dispatched promptly. Providing excellent service is very important to us, and your feedback is truly appreciated.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月9日

Thank you for your wonderful feedback!

We’re so pleased to hear that you’re impressed with the quality of the doors and found them to be great value. We take pride in offering high-quality products at competitive prices, and it's always rewarding to know our efforts are appreciated.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月4日

Thank you for your kind review! We're delighted to hear that you're happy with the look of your new doors and that the delivery met your expectations—especially given the extra effort you made to receive them. We truly appreciate your support.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月4日

Thank you for your wonderful feedback. We're thrilled to hear that you were pleased with the quality of our doors, competitive pricing, and efficient delivery service. Your kind words mean a great deal to our entire team, and we truly appreciate your support.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月4日

Thank you so much for your kind feedback! We're delighted to hear that you were pleased with our service, prompt delivery, and the quality and value of our products. Your satisfaction is very important to us, and we truly appreciate your support.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月3日

We're very sorry to hear about your experience and understand how frustrating this must have been for you. We sincerely apologise for the initial issue with your delivery and any inconvenience this caused.

While we acknowledge that part of your order arrived incomplete, we want to reassure you that the delivery of your doors has now been arranged and is scheduled for Monday, the 9th, as confirmed with our team. We're actively working to ensure everything is completed to your satisfaction.

We also regret that your emails were not responded to as promptly as they should have been, and we’re reviewing our communication processes to avoid this happening in future.

Thank you for your patience, and please don’t hesitate to reach out to us directly if there’s anything further we can do to assist you.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月3日

Thank you for your wonderful feedback! We're so pleased to hear that you were happy with both our customer service and the quality of our luxury vinyl flooring.

Providing high-quality products at competitive prices is something we take great pride in, and it's always rewarding to hear when our customers feel the same.

Kind Regards,
Belinda Everett - Trade Supervisor

leadertrade.com からの回答

2025年6月3日

Thank you for your kind words and for choosing us for your first purchase — we're delighted to hear you're so pleased with the quality of your new doors!

Your recommendation means a great deal to us, and we’re thrilled to know you’d share your positive experience with friends and family.

Kind Regards,
Belinda Everett - Trade Supervisor