link.com レビュー 261

link.com からの回答

2026年2月21日

We’re sorry this was so difficult — that sounds both frustrating and stressful. From your description this concerns subscriptions managed by a merchant through Link. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Please contact the merchant first so they can cancel the subscription and confirm any refunds. If the merchant won’t help, contact Support at https://support.link.com/contact/login? and provide the merchant name, transaction dates, and any correspondence so the team can advise on next steps for removing stored payment details and blocking future charges.

We appreciate you reporting this publicly — we’ll pass your feedback to the product team about clearer subscription controls and cancellation paths.

link.com からの回答

2026年2月21日

We’re sorry to hear this — that sounds upsetting. From your description this concerns Link account creation and deletion behaviour. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Please contact Support at https://support.link.com/contact/login? if you’d like assistance removing stored payment data or to ask about the deletion countdown and what it means for your account. The team can explain the retention period and next steps to remove saved payment methods.

Thank you for flagging this publicly — we’ll pass feedback to the product team about making creation and deletion clearer.

link.com からの回答

2026年2月14日

Thanks for letting us know — we’re sorry this felt untrustworthy and unsettling.

This is a Link concern where an account may have been created during checkout and a confirmation request was sent. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Next steps:

If you are the cardholder and see any unexpected or unauthorized charges, contact your bank immediately to dispute the charge and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant.
To request account deletion or report the suspicious confirmation email, contact Link Support at https://support.link.com/ and provide the email address that received the message plus a screenshot of the confirmation email so the team can verify and process the request.
For your security, do not reply to the sketchy email with sensitive details—change the password on your email account, enable two‑factor authentication, and monitor card activity closely.
We can’t access or act on account details in a public reply—please contact Link Support via the link above so the team can verify and take appropriate action.

link.com からの回答

2026年2月13日

This sounds like a Link issue where an account may have been created during checkout and your payment/contact details were saved without your clear knowledge. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Next steps:

If you are the cardholder and see any unexpected or unauthorized charges, contact your bank immediately to dispute the charge and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant.
To request account deletion or data removal, use the Link support form at https://support.link.com/ and provide the email address and any screenshots of the login email so the team can verify and process the request.
For your security, change passwords on the affected email account, enable two‑factor authentication, and monitor bank accounts and card activity closely.
We can’t access or act on account details in a public reply—please contact Link Support via the link above so the team can verify your request and follow up.

link.com からの回答

2026年2月13日 に更新

Thanks for letting us know — we’re sorry to hear about this unsettling experience.

This sounds like a Link issue where an account may have been created during checkout and payment/contact details were saved without your clear consent. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. For your situation, please take these steps:

If you are the cardholder and see an unexpected or unauthorized charge, contact your bank immediately to dispute the charge and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant.
To address the Link account or stored data, use the Link support form at https://support.link.com/contact/login? and provide the dates, any transaction IDs, and screenshots of the login/password messages so the team can investigate account creation and removal.
If you received login/password messages, change your passwords for the affected email and any linked accounts and enable two‑factor authentication where available.
We can’t access or act on account details in a public reply—please contact Link Support using the link above so the team can verify and take appropriate action.

link.com からの回答

2026年2月13日

Thank you for flagging this — we’re sorry to hear you felt your payment experience was underhanded. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. If you are the cardholder and believe you were charged without authorization, please contact your bank to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant; we investigate all reports of fraudulent activity and work to prevent misuse of our platform. If your concern is about Link account data or removal, please use the Link support form at https://support.link.com/contact/login? so the team can assist with account questions or deletion.

link.com からの回答

2026年2月10日

Dank je voor het delen van je ervaring. Het spijt ons te horen dat je problemen ondervindt bij het wijzigen van je telefoonnummer. We raden aan om in te loggen op de Link-app via https://app.link.com/login om je telefoonnummer eenvoudig aan te passen. Mocht je nog steeds hulp nodig hebben, dan kun je contact opnemen met ons supportteam via https://support.stripe.com. We waarderen je feedback en streven ernaar om je ervaring te verbeteren.

link.com からの回答

2026年2月10日

Merci d'avoir partagé votre expérience. Nous comprenons votre préoccupation concernant l'utilisation potentielle de votre carte Revolut. Stripe prend très au sérieux la sécurité et la confidentialité des données de paiement. Nous sommes strictement un processeur de paiement et n'avons pas accès aux détails pour initier des transactions sans autorisation.

Si vous pensez qu'il y a eu une utilisation frauduleuse de vos informations de carte, nous vous recommandons de vérifier directement avec votre banque ou Revolut pour obtenir des éclaircissements, et de vous assurer que vos informations de compte sont sécurisées. Pour toute autre assistance, n'hésitez pas à contacter notre équipe de support via https://support.link.com/. Votre sécurité est notre priorité.

link.com からの回答

2026年2月10日

Thank you for your feedback, Laura. We apologize for any confusion or inconvenience you experienced with the Link sign-up process. Our goal is to make online payments as seamless and secure as possible while offering users the option to save their payment details for future transactions. Your experience highlights areas where we can improve in terms of clarity and user consent.

If you'd like assistance with managing your Link account or have further concerns, please don’t hesitate to reach out to our support team at https://support.link.com/. We appreciate your insights and are committed to refining our processes to ensure a more transparent and user-friendly experience.

link.com からの回答

2026年2月10日

Thank you for sharing your experience, and I'm sorry to hear about the unauthorized charge you encountered. It's crucial to ensure that all transactions are authorized, and I'm sorry you had this experience. It's important to know that Stripe and Link are payment processors, and while we handle payment data securely, we don't initiate charges without authorization.

If you believe there was a fraudulent charge, we recommend contacting the merchant directly to resolve the issue and to ensure any unauthorized activity is addressed. Additionally, checking with your bank or credit card provider for further support and security measures can be helpful.

If you need further assistance regarding this matter, please reach out to our support team at https://support.link.com/. We take security seriously and are here to help investigate such issues further. Your feedback is vital as it helps us improve our processes and security measures.

link.com からの回答

2026年2月3日

Sorry to hear about your experience. If you believe there has been an issue with your transactions or account, we recommend reaching out directly through our support site at https://support.link.com/. Our team is here to help investigate any concerns and provide the necessary assistance to resolve the matter. Your feedback is important to us, and we're committed to ensuring a secure and transparent experience for all users.

link.com からの回答

2026年2月3日

Nous sommes désolés d'apprendre votre mésaventure. Il semble y avoir un malentendu concernant les frais ou les abonnements. Stripe et Link servent de prestataires de paiement pour de nombreuses entreprises, et il arrive que les problèmes liés aux abonnements soient gérés directement par le commerçant. Nous vous recommandons de contacter l'entreprise concernée par les frais. Si le problème persiste, veuillez contacter notre équipe d'assistance pour obtenir de l'aide. Vos commentaires sont importants pour nous, et nous sommes là pour vous aider : https://support.link.com/

link.com からの回答

2026年1月31日

Merci d’avoir partagé votre expérience — nous comprenons que la sécurité des paiements est primordiale et que les avis publics aident à prendre une décision.

Il semble que votre décision de ne pas vous abonner à Yuca provienne d’une inquiétude liée à l’utilisation de Link pour le paiement — vous avez choisi de vous renseigner avant de fournir votre carte, ce qui est prudent. Rappel utile : Link est un produit de paiement enregistré qui permet d’enregistrer des moyens de paiement et des coordonnées pour accélérer les futurs paiements—certains utilisateurs peuvent ne pas réaliser qu’un compte est créé pendant un paiement rapide.

Si vous souhaitez de l’aide concernant un paiement spécifique via Link ou pour demander la suppression de vos données Link, contactez le support Link : https://support.link.com/contact/login?. Si votre préoccupation concerne uniquement le prestataire Yuca, contactez directement leur service client pour toute question sur les options de paiement.

link.com からの回答

2026年1月31日

Thanks — we’re sorry the Link signup felt forced and that the card‑removal timing is worrying.

Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. If you deleted your Link account from the merchant’s settings page, the merchant’s settings or Link’s retention policy may mean card data can remain for up to 120 days while it is purged.

Next steps you can take:

Check the merchant’s account settings or confirmation message to confirm the deletion request was recorded.
Contact the merchant directly to request immediate removal and confirmation once the card is purged.
If you’d like help specific to your Link account or how a payment was processed, contact Link Support: https://support.link.com/contact/login?.
If you believe a charge was unauthorized, please contact your bank to dispute it and use Stripe’s lookup tool to report the merchant: https://support.stripe.com/questions/unknown-charge-from-stripe.

link.com からの回答

2026年1月27日

Thank you for sharing your experience. We apologize for any distress or confusion caused. When making a purchase through Link, you may have the option to save your payment details for future use. This can streamline future transactions, but it's important that these processes are transparent and clearly communicated. We’re glad to hear that our team addressed your concerns, and we genuinely appreciate your feedback as it helps us improve our processes and communication. If you need any more assistance, please reach out to our support site.

link.com からの回答

2026年1月24日

We’re sorry to hear you feel this way — thank you for raising these concerns.

If you’re a cardholder and believe charges are fraudulent, please contact your bank to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant; we investigate all reports of fraudulent activity and work to prevent misuse of our platform.

If you have additional details (transaction date, amount, merchant name or screenshots) we can’t collect those here publicly—please share them with your bank when disputing the charge and with any regulators you contact. For complaints to consumer agencies, your state Attorney General and the BBB are appropriate next steps. We’ll also pass this feedback to our teams to review merchant behavior on the platform.

link.com からの回答

2026年1月22日

Je suis désolé d'apprendre que vous rencontrez des difficultés avec la suppression de votre compte. Pour supprimer votre compte et vos données, nous vous recommandons de suivre les procédures décrites sur notre site de support à l'adresse suivante : https://support.stripe.com. Si vous ne parvenez toujours pas à recevoir le lien ou à clôturer le compte, veuillez contacter notre équipe d'assistance via ce même site pour obtenir de l'aide. Nous prenons vos préoccupations en matière de protection des données très au sérieux et nous nous efforcerons de résoudre ce problème dans les plus brefs délais.

link.com からの回答

2026年1月24日

Thanks for sharing this — we’re sorry the Link emails felt confusing and caused frustration.

It sounds like you completed a purchase on Greek Peak’s site and received Link messages that made it unclear an account was being created. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. We don’t control how merchants present payment flows, and the merchant is responsible for how they describe checkout steps on their site.

Next steps you can take:

If you don’t want your payment details saved, you can remove the Link account or saved payment methods via the Link help form at https://support.link.com/contact/login?.
Contact the merchant (Greek Peak) to share feedback about how the verification and welcome emails were presented and to confirm any refunds or order questions.
If you believe a charge is unauthorized, please follow the normal cardholder steps: contact your bank to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant; we investigate all reports of fraudulent activity and work to prevent misuse of our platform.
We appreciate you raising this — clear communication is important, and we’ll share this feedback with the Link team so they can review how messages appear in merchant flows.

link.com からの回答

2026年1月16日

checkout product merchants can offer to speed future purchases—it stores payment and contact details provided during a merchant’s checkout so later checkouts require fewer steps—Link itself does not independently harvest card data. Because the checkout flow is designed to be seamless, some users may not realise an account was created as part of a merchant payment.

If you don’t want to provide any more information, don’t enter details on pages you don’t trust. To request deletion or an investigation of any Link account tied to your email without signing in, use the "I can't login" option at https://support.link.com/contact/login? and state you never consented to account creation—attach the unexpected email or a screenshot if possible so Support can examine how the account was created and remove it if appropriate. For information about how we handle privacy and data, see https://stripe.com/privacy.

We take concerns about unwanted accounts and potential misuse of personal data very seriously and will assist where we can.

link.com からの回答

2026年1月16日

We’re sorry you received that unexpected account email—that sounds very worrying. Link is a saved‑payment and checkout product merchants can offer to speed future purchases—it stores payment and contact details provided during a merchant’s checkout so later checkouts require fewer steps—Link itself does not independently harvest card data. Because the checkout flow is seamless, some users may not realise an account was created during a purchase. If you don’t want to add more details, do not enter information on pages you don’t trust. To request deletion of any Link account tied to your email without signing in, use the "I can't login" option at https://support.link.com/contact/login? and explain you never created the account—attach the unexpected email or a screenshot if possible so Support can examine how the account was created and help remove it. For information about our privacy practices see https://stripe.com/privacy. We take concerns about unwanted accounts and potential fraud very seriously and will assist where we can.