I’ve had a really positive experience with Millboard so far. The sample arrived quickly and was really helpful in making my decision, and the support from Terry has been great so far. I’m currentl... もっと見る
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Samples arrived promptly and they look great. Terry on the business team has been really helpful so far advising and signposting me to the technical team who have been equally as helpful answering my... もっと見る
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I bought decking for two second floor balconies. You gave Clear information about the boards and gave good guidance on how to order and purchase them. The carpenter/craftsman who actually fitted the... もっと見る
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Ashley Keatley at Millboard was so helpful when asking for details with regards to decking. Samples were requested and received next day followed by a call from Ashley on whether he could help. Al... もっと見る
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企業情報
当該企業による記述
Millboard is a family-run, UK-based leader in luxury, wood-free composite decking and cladding, blending exquisite British craftsmanship with nature’s inspiration. Our hand-moulded boards, crafted from real oak timber masters, deliver an authentically rich wood-grain finish but with none of the drawbacks of natural wood. Engineered using a resin-mineral composite core reinforced with mineral stone and polymer resin, plus a unique Lastane surface, Millboard offers remarkable durability, excellent slip resistance, and UV and weather resilience. As a sustainable choice, Millboard requires minimal maintenance, and features eco-conscious, energy-efficient manufacturing. Our products retain their aesthetic appeal for decades under a variety of weather conditions. We serve both residential and commercial markets worldwide, supported by expert customer care, a network of approved installers, and accolades in quality standards
連絡先
4.6
優良
96件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
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Millboard からの回答
Hi Matilda,
Thank you for your five star review!
Warm regards,
The Millboard Team
Helpful and friendly
Helpful and friendly customer service. Received excellent samples, very quickly. Super x
2026年1月12日
自発的なレビュー
Millboard からの回答
Hi Sot,
Thank you for such a kind review. We’re delighted to hear you found our team helpful and friendly, and that your samples arrived quickly, getting those details right early on really matters.
We hope the samples have helped you picture how Millboard could work in your space. If you need any further advice or support as your plans develop, just let us know, we’re always happy to help.
Warm regards,
The Millboard Team
Outstanding customer support and…
Outstanding customer support and excellent products.
2026年1月4日
自発的なレビュー
Millboard からの回答
Hi Jonathon
Thank you for your fantastic review. We’re delighted to hear you’ve had outstanding support from the team and that you’re impressed with the quality of our products.
At Millboard, we take real pride in combining craftsmanship with service that feels genuinely helpful, so it means a lot to know we delivered that for you. We hope you enjoy your Millboard for many years to come and if you ever need anything in the future, we’re always here.
Warm regards,
The Millboard Team
Made practical support available for…
Made practical support available for project . Also appropriate level of contact did not feel pressured into making quick decisions. Product is high quality and looks realistic .
2025年12月8日
自発的なレビュー
Millboard からの回答
Hi Deborah
Thank you for taking the time to share your feedback. We’re really pleased to hear you felt well supported throughout your project, with the right level of contact and space to make decisions at your own pace. That balance matters to us.
It’s also great to know you’re happy with the quality and realistic finish of the boards — we hope you enjoy the space for many years to come. If you ever need anything in future, we’re always here to help.
Warm regards,
The Millboard Team
Very helpful on the phone
Very helpful on the phone. Answered my questions and was sent samples speedily.
2025年11月18日
Millboard からの回答
Hi Andy
Thank you for your kind words. We’re delighted to hear you found the team helpful on the phone, got the answers you needed, and received your samples quickly.
We hope you’re enjoying the finished space and the difference Millboard makes day to day. If you ever need anything in the future, we’re always here to help.
Warm regards,
The Millboard Team
Very happy with finished results
I found it very light and easy to work with. I love the look of it, looking quite natural wood. At first I was worried about water sitting on it, but I am assured that this is just for the first 6 weeks or so. It's a resin left from the mould and should wash off. Otherwise very happy.
2025年11月10日
Millboard からの回答
Hello Adrian,
Thank you for sharing your experience – we’re delighted to hear you’re so pleased with the finished result. It’s great to know you found the boards light, easy to work with, and that the natural wood look has hit the mark for you.
You’re absolutely right about the early water beading — it’s simply the temporary release agent from the moulding process and it dissipates over the first few weeks with weathering. Once it does, the surface performs exactly as intended.
If you ever have any questions as everything beds in, we’re always here to help. Enjoy your new space!
Warm regards,
The Millboard Team
Top Produkt und erstklassiger Kundenservice
Von der Musterbestellung über telefonische Beratung zu den Produkten bis hin zu Hilfestellung bei Verlegefragen - der Kundenservice ist spitze und das Produkt selber hochwertig und gut zu verlegen. Insbesondere die nicht sichtbaren Schrauben, das geringe Gewicht der Dielen und die täuschend echt aussehende Holz Optik machen den Unterschied zu anderen Terrassen Dielen.
Besonderer Dank an Henrik und Tobias!
2025年11月3日
自発的なレビュー
Millboard からの回答
Vielen Dank für Ihre großartige Bewertung. Es freut uns zu hören, dass Sie von der Musterbestellung bis hin zur Installation eine gute Erfahrung gemacht haben. Wir wünschen Ihnen viel Freude für die kommenden Jahre.
Beste Grüße
Ihr Millboard-Team
Exceeded my expectations
TBH, this company exceeded my expectations! Ashley was an amazing customer services rep; proactive, helpful, accommodating and very polite. Would highly recommend their services without hesitation. Thanks Ashley and Seth!
2025年11月12日
自発的なレビュー
Millboard からの回答
Thank you so much for your kind words, Yvette! We’re thrilled to hear that Ashley and Seth made your experience so positive. It really means a lot to us that we could exceed your expectations. We’ll be sure to pass on your lovely message to them — they’ll be delighted!
Warm regards,
The Millboard Team
Customer service is very good
Customer service is very good. Quality of product is exceptional
2025年11月7日
自発的なレビュー
Millboard からの回答
Hi Andrew,
Thank you for your kind words! We’re so pleased to hear you’ve had a great experience with our team and that you’re impressed with the quality of Millboard. It’s wonderful to know our craftsmanship and service have met your expectations.
Best regards,
The Millboard Team
Best decking out there!
Excellent product. Streets ahead of rest of the market. Expensive but it shows. Delighted with end result
2025年10月29日
Millboard からの回答
Hi Josephine,
Thank you for sharing your feedback. We’re so pleased to hear how much you’re enjoying your Millboard decking and that the quality shines through in the finished result. It’s wonderful to know it’s made such a difference to your space.
Best regards,
The Millboard Team
Excellent company, product, customer service and support.
Excellent company, product, customer service and support.
The success of our recent customer projects owes a significant debt of gratitude to the Central Projects team, and in particular, to Rachael Davis. Rachael has been an invaluable point of contact, consistently demonstrating exceptional dedication and efficiency. Her role in liaising with the technical team to ensure accurate drawing approvals, and subsequently forwarding these to our suppliers, has been critical to maintaining project timelines. Furthermore, her prompt and thorough responses to all queries and emails have significantly eased communication challenges. Beyond these essential duties, Rachael has truly gone above and beyond by proactively organising technical staff for site visits on future projects. This foresight and initiative have been incredibly beneficial, providing crucial on-site expertise and contributing significantly to the smooth progression and anticipated success of upcoming endeavours.
2025年11月3日
自発的なレビュー
Millboard からの回答
Hi Peter
Thank you for such a wonderful review. We’re delighted to hear that your experience with our Central Projects team has been so positive, and that Rachael’s care and commitment have made such a difference to your projects.
At Millboard, we take great pride in the craftsmanship of our products and the people who stand behind them. It’s rewarding to know that our collaboration has helped your projects progress smoothly and with confidence. We’ll be sure to share your kind words with Rachael and the wider team — they’ll be thrilled to know their efforts have been so appreciated.
Wishing you every success with your upcoming projects and we look forward to continuing to support you in bringing beautiful spaces to life.
— The Millboard Team
Outstanding in every area
Fantastic to deal with. Rachael has been extremely helpful in answering my questions and helping me on our project. The decking and cladding, samples were out promptly, and the quality is superb. I whole heartedly recommend Millboard. Outstanding in every way and the cladding and decking has enhanced our project.
2025年10月27日
自発的なレビュー
Millboard からの回答
Thank you for sharing such wonderful feedback. We’re delighted to hear how pleased you are with both our decking and cladding, and that the materials have enhanced your project so beautifully. Rachael will be thrilled to know her support made the process such a positive experience. Your recommendation means a great deal to us.
Best regards,
The Millboard Team
Millboard からの回答
Hi Shelly,
Thank you for your kind words. It’s great to hear everything went so smoothly and that you’re enjoying the look and quality of Millboard.
Best regards,
The Millboard Team
Great company, very pleasant representative
Easy to contact. Unable to speak to who I need to speak to initially however they phoned me back that day and resolved my concerns by dealing with the installer themselves taking away the hassle from myself. Representative was very easy to deal with and understood my issues that I was having and how to deal with it.
2025年10月11日
Millboard からの回答
Hi David,
Thank you for taking the time to share your experience. We’re so pleased our team were able to resolve things quickly and make the process straightforward for you. It’s always our aim to take the stress out of any situation and ensure every part of the Millboard experience feels effortless and well cared for.
Best regards,
The Millboard Team
Envello Shadowline installation in Seattle
We learned about Envello Shadowline siding from Fine Homebuilding magazine and contacted Millboard to request samples which arrived quickly. We loved the product both for its appearance and fire resistance. Our contractor had not had any experience with the product and Millboard provided very detailed installation instructions and any questions they had were answered quickly. It was installed vertically to mimic tongue-and-groove siding. It has been over a year since it was installed and we remain delighted with the appearance. Passers-by often ask what type of wood it is and are very surprised to learn that it isn't real wood.
2024年11月1日
自発的なレビュー
Millboard からの回答
Hello Alan,
Thank you for sharing such a thoughtful review. It’s wonderful to hear how your Envello Shadowline cladding has transformed your home and continues to impress a year on. We’re especially pleased that our team could support both you and your contractor throughout the process. Your installation sounds beautifully executed — a perfect showcase of how Millboard combines the warmth of natural timber with enduring performance.
Best regards,
The Millboard Team
Millboard is worth the $
Mill board was able to connect me with a local dealer for a smooth process. The material is fantastic and honestly looks just like wood. We’ve had people not be able to tell the difference:)
2025年4月14日
自発的なレビュー
Millboard からの回答
Hi Danielle,
Thank you for sharing your feedback — we’re delighted to hear you had such a smooth experience and that your new deck has made such an impression! It’s always wonderful to know when people can’t tell the difference between Millboard and real timber — that authentic finish is exactly what we strive for.
We’re so pleased your space reflects our mission to help people live life outside.
Warm regards,
The Millboard Team
Excellent Service
Ordered samples Thursday evening, samples arrived with me 3.30pm Saturday. Excellent service!
2025年10月4日
自発的なレビュー
Millboard からの回答
Hi Jane,
Thank you for your kind feedback. We’re so pleased your samples arrived quickly and that your first experience with Millboard reflected the level of care we strive for in everything we do.
Best regards,
The Millboard Team
JW Grant
I purchase a lot of millboard through my company .. great company great product and staff .. exceptional service .especially Bruce and Nuala .. what a credit to millboard they are. professional, informative, helpful and friendly, making every experience an absolute pleasure
2025年9月29日
自発的なレビュー
Millboard からの回答
Hi David,
Thank you for your continued support and for taking the time to share such kind words. It’s wonderful to hear that your experiences with Millboard have been so positive, and we couldn’t agree more about Bruce and Nuala — they’re a real credit to the team. Knowing that our service reflects the same care, professionalism, and dedication as our products means a great deal to us.
Best regards,
The Millboard Team
Our contractor fabulous new deck All Things Green…
Our contractor All Things Green Landscapers expertly designed and installed our new deck in the raised grain Antique Gold on a new aluminium base ….and the resulting build is simply stunning. We are absolutely delighted with the quality of the product and especially its superior non slip quality .
2025年9月23日
Millboard からの回答
Hi Tom,
Thank you for sharing such thoughtful feedback. It’s wonderful to hear how beautifully your new deck has come together through the craftsmanship of All Things Green Landscapers, one of our Approved Installers. We’re so pleased the quality and non-slip finish have helped create a space that’s both visually striking and built to be enjoyed with confidence for years to come.
Best regards,
The Millboard Team
Millboard からの回答
Hi Rhian & Ian,
Thank you for your kind words. We’re really pleased to hear you’ve been happy with both the quality of Millboard and the service you’ve received.
Best regards,
The Millboard Team
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