New Homes Mortgage Scotland レビュー 

The experience with New Homes Mortgage Scotland has been really great.
Nixie was the first person we have talked to and she is so sweet and helpful. She helped us getting AIP and answered our initial queries.
After we got our offer accepted, Connor Black handled our mortgage and guided us through the whole process with clear communication.
Later on Ashlee Davis took care of the process and she has been really helpful and has been in touch constantly giving us an update every 2-3 days.
It was an easy going, smooth, fast service from them and I really appreciate.
I highly recommend NHSM for their service.

I recently had the pleasure of working with Ashlee and team from NHMS, and I must say, their customer service exceeded my expectations in every way. From the initial consultation to the final approval of my mortgage, they demonstrated professionalism, expertise, and a genuine commitment to helping me find the best solution for my needs.

One aspect that truly stood out was the promptness and responsiveness of the team. They were always available to answer my queries, whether via email or phone, and they consistently provided timely updates throughout the application process. Their efficient communication allowed me to stay informed at every step, instilling confidence in their abilities and alleviating any concerns I had along the way.

Ashlee also demonstrated a high level of professionalism throughout our interactions and handled all the paperwork and liaised with the relevant parties involved, making the mortgage application process smooth and stress-free for me. I cannot speak highly enough of the customer service provided.

Their expertise, responsiveness, personalised approach, and professionalism set them apart. Thanks to their guidance, I was able to secure a mortgage that perfectly suited my needs, and I am grateful for their outstanding support throughout the entire process. Thank you once again to the NHMS team for their exceptional service!

The experience with New Homes Mortgage Scotland has been really great.
Initially Connor Black handled our mortgage and guided us through the whole process with clear communication.
Later on Ashlee Davis took care of the process and she has been really helpful and approachable with all our queries and has been in touch constantly giving us an update every 2-3 days and we never felt out of loop even for once.
It was an easy going, smooth, fast and uncomplicated service from them and I really appreciate.
I highly recommend NHSM for their service.

Simple approach and nothing too complicated or time consuming. Regular updates on progress.

Absolutely first class service from Ashlee Davis and Michael Greaves from start to mortgage offer, securing a home for my children and I. Initially contacted by Nixie Tucker who was also wonderful.

Cannot thank you enough ♡

Excellent customer service from both Ashlee Davis & Jonathan McGuinness

Both Ashlee & Jonathan were brilliant to deal with in getting our mortgage offer both processed and approved and kept us in the loop throughout.. couldnt recommend highly enough :)

Thank you!
The most amazing and the most professional mortgage team ever…..
Can’t say thank you enough for all the helps and Supports.

WOW WOW WOW.
I am absolutely delighted with the service.
I get my mortgage offer today.
The initial call with Gerry was a great expercince.
He guided me through everything and answered all of my questions regardless.
Then Micheal helped me through the next steps.
He also find the best deal on the market which I never get from other brokers I tried.
Ashlee was very helpful with her chase ups and updates through email and calls.
I will definitely recommend this company.
The mortgage process was quick and efficient.
I also had bad experience from other brokers.
This people are professionals and knows exactly what they are doing.
I can not thank them enough.
You guys doing great job.
THANK YOU ALL.

Couldn’t have asked for a smoother process. From my initial consultations and appointments with Dean who helped me every step of the way, to the amazing Ashlee who has kept me updated on the final stages every other day. Excellent communication and service.

From the initial contact with Nixie, right through to our appointment with Connor and then case management from Ashlee the service we have received has been nothing short of excellent. All the team were incredibly helpful, supportive and kept us up to date on the process from start to finish. Cant recommend them enough

Just received my Mortgage offer today. Ashlee Davis from the SAS team was amazing. Ashlee kept me up to date of the progress every alternate date and even helped to expediate the survey by a week as we are due to sign the missive EOW.
Truly appreciate all the support! Many thanks!

If I could add more stars I would. Absolutely amazing service from the staff at NHMS. They've been in regular contact and after many months of searching for our first home we've finally managed to get everything in place and got the date of entry as well. It wouldn't have been possible if it wasn't for the amazing advise from you guys.

Would like to give a special shout out to Nixie and David, I really hope to deal with you guys again. From Sorting my insurances, and answering my many questions sharply and professionally. Simply amazing thank you guys very much we are forever grateful.

We would also like to mention jade and Ashlee for securing our mortgage and keeping me up to date regularly it really got us through this process stress free.

Honestly can't express how amazing you've all been and how thankful we are and I will 100% be using NHMS again!!

If you want a straight forward, pleasant and easy experience, NHMS will give you that.

New Homes Mortgage Scotland have been extremely professional and helpful in making what should have otherwise been a quite daunting experience for a first-time buyer a very straightforward and stress free one! I'd like to extend my profound thanks to Dean, Ashlee, Nixie and Georgia for their excellent service in getting me set up with a mortgage and insurance for my new home. They have been tremendously patient and dilligent in keeping me up to date with the process which has been above and beyond anything I could have anticipated. Can't recommend highly enough!

Great service, kept us up to date throughout the process!

Can’t thank Michael Greaves and Ashlee Davis enough for their excellent service getting my Mortgage set up. The process was seamless and Ashlee kept us well informed and up to date on the process. This is the second time we have used this company and wouldn’t hesitate to use them again. Appreciate all your hard work Michael and Ashlee.

We are really grateful to NHMS for helping us with our mortgage for a new build home. Ashlee and Georgia were great at updating us at each stage and very helpful answering any questions.
Initially we felt a bit harassed as the day we had reserved our home we received multiple calls from NHMS about setting up a mortgage meeting. It was a weekend and we were celebrating our son’s birthday so we were quite busy and we didn’t want to spend the day discussing mortgages. They even contacted our house builder saying we weren’t answering the phone which felt embarrassing.
Also we were informed by our initial advisor that we wouldn’t be required to send certain paperwork and could save the hassle which is why he offered us mortgages with a certain bank. This turned out not to be the case and we had to send multiple copies of statements and letters etc. so we felt a bit misled.
Overall we had a good experience with NHMS but we were made to feel quite pressured and stressed in the initial stages of the process.

Ashlee was great at communicating and keeping me up to date. There was a couple extra documents required and she acknowledged these straight away and sent them off to my lender meaning they approved my mortgage the same day. Very happy with the service and Ashlee was lovely to deal with, would definitely recommend!

Ashlee and Dean were absolutely outstanding. I could not have asked for better support on the phone and on video chat. We got a great deal on our Mortgage and our protection policies, and I cannot thank you enough for all of your hard work.

Ashlee and Dean, you deserve a raise! We both really appreciate everything you have done for us and how easy you made the process of securing a mortgage for our new home.

The experience of mortgage application with NHM can be described as first class. The onboarding process of looking for potential lenders to shortlisting of possible lenders based on our personalised circumstance was just fantastic. The weekly updates, once the mortgage application was submitted made the whole process seamlessly smooth and less stressful. All the credit goes to Sean Taggart and Ashlee Davis. We are indeed grateful.

There was bit of mis co-ordination between the sales team + Ops team. I have to submit the same documents 2 times and in the second attempt the list of documents were bit different. please make sure the sales people have the correct list so that customers dont have to resubmit anything and be ready of anthing extra needed.