レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Unterirdische Fliesenverlegung. Neue Eingangsstufen wurden verlegt. Fliesen teilweise lose. Fugen sind zum Teil nicht gefüllt und mit billigstem Material verfugt. Es wurde jede Menge Dreck hinterlasse... もっと見る

5つ星のうち1の評価

Scam / Estafa I never signed up for this app and do not even have an account and they charged me for months without me noticing it or identifying the charge I had to dig into what it was until... もっと見る

5つ星のうち4の評価

Questa app è molto utile per la motivazione,il supporto psicologico e i consigli, molto importanti, per il costo fanno anche piani in offerta ,esse vuoi disdire sono gentili, non ci sono problemi. Bi... もっと見る

企業が回答しました

5つ星のうち5の評価

I truly appreciate OMO because it enables me to keep up with all facets of my endeavoring to lose weight and feel better. For me, the ability to track fasting and water intake is a huge help, but rea... もっと見る

企業が回答しました

企業情報

  1. フィットネスと栄養のサービス

当該企業による記述

Omo is on a mission to make weight loss easy and accessible for everyone. By combining science-backed methods with innovative tools, we provide users with a personalized approach to achieving their health goals. Omo offers more than just calorie tracking—our app includes daily action plans, food recognition features, hydration tracking, and motivational lessons to support a sustainable and healthy lifestyle. We aim to empower individuals to take control of their health and see visible results, no matter their starting point.


連絡先

2.8

まあまあ

TrustScore 5段階評価の3

3552件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 90%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Fraudulent company

Cancelled my subscription and was charged £38 absolute frauds

2025年4月20日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi Charlie!

I’m really sorry to hear about your experience. We've reached out to you via email to address your concerns. Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.

If you haven’t received our email or need further assistance, please let me know. Thank you for your patience and understanding.

– Olivia, Omo

5つ星のうち5の評価

Valutazione pasto

Prima omo mi dava anche una valutazione sul tipo di pasto assunto adesso perché non lo fa più?

2025年4月1日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Simona!

I’m so glad to hear you found the meal evaluations helpful in the past. I completely understand how frustrating it is that this feature isn’t showing up anymore.

The meal evaluation feature may be temporarily unavailable due to updates in the app or a change in your current plan. I’d love to look into this for you and help you get back on track with it.

Please feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll make sure you’re fully supported!

– Olivia, Omo

5つ星のうち1の評価

hi i signed up for free

hi i signed up for free and then cancelled because didn’t find it any good, so can you please let me know why i have been charged for £66!!!!! i’m not happy and want it cancelled and want my money back. if this isn’t sorted i will take this further. my name is victoria harvey and you took it from my mastercard. from one very unhappy person

2025年4月12日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi!

I'm sorry to hear about this. We’ve sent you an email to help resolve your concerns.

Please take a moment to check your inbox (including spam/junk folders) for our message. We’re ready to assist and get everything sorted for you.

If you haven’t received it or need further help, just let me know.

Thanks for your patience!

– Olivia, Omo

5つ星のうち5の評価

Great program!!!

2025年4月4日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hello, Traci!

Thank you for your kind words!

I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!

– Olivia, Omo

5つ星のうち1の評価

Reembolso

Olá, Eu cancelei a subscrição, porém eles continuam cobrando automaticamente. Agem de má fé, sendo que já fiz o cancelamento

2025年3月31日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Fabricio!

I’m really sorry to hear about this issue. I completely understand how frustrating it must be to see unexpected charges after canceling. Please double-check that your cancellation was processed by opening your app and navigating to Profile > Subscription, where you can find the option to cancel if needed.

I would also love to assist you with this. Please reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll be happy to look into it for you!

– Olivia, Omo

5つ星のうち1の評価

Kalorien zählen kann ich auch alleine

Kalorien zählen kann ich auch alleine. Bin zur Zeit verletzt. Kein Hinweis von OMO, dass sie nur von gesunden Menschen ausgehen.
OMO ohne mich!!!!!!
Allerdings gibt es tatsächlich mein Geld zurück. Alle Achtung!

2025年3月31日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi Sabine!

I understand how frustrating this must be. We’ve already reached out via email to assist you.

Please check your inbox or spam folder for our response so we can get things resolved as soon as possible.

If you don’t see our email or need any more help, feel free to reach out.

Thanks for your patience!

– Olivia, Omo

5つ星のうち2の評価

I thought I was paying £58.99 for the…

I thought I was paying £58.99 for the whole package including the meal planning exercise plan. Turns out I was only getting daily lessons which I thought I’d get every day for 12 months but I’ve now finished all of the lessons in 30 days!!!
I also got the water log reminders, calories log just the basic things you can get on my fitness pal that is free. My fitness pal includes meals on their platform. Upon looking again it said I needed to pay an extra £48 for the extras!! Very misleading.

2025年2月26日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Wendy!

I’m really sorry for any confusion regarding what was included in your subscription. The meal and exercise plans are available as an additional purchase during onboarding for a more personalized experience, but I understand how this could have been unclear.

I appreciate your feedback and would love to assist you further. Please feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’d be happy to help!

– Olivia, Omo

5つ星のうち1の評価

Paiement en ligne et pas de mail c'est…

Paiement en ligne et pas de mail c'est du bidon! Je déconseille @

2025年3月29日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi Karine!

I'm sorry to hear about this. We’ve sent you an email to help resolve your concerns.

Please take a moment to check your inbox (including spam/junk folders) for our message. We’re ready to assist and get everything sorted for you.

If you haven’t received it or need further help, just let me know.

Thanks for your patience!

– Olivia, Omo

5つ星のうち1の評価

Muy descontento al querer quitar la…

Muy descontento al querer quitar la suscripción y seguirme cobrando un plan más caro que el que yo tuve.

2025年3月28日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi!

I’m really sorry to hear about your frustration with the subscription charges. I completely understand how upsetting that must be. I would love to look into this for you and make things right.

If you’re looking to cancel your subscription, you’ll need to open your app and navigate to Profile > Subscription, where you can find the option to cancel.

Please feel free to reach out to me at olivia.support@omo-app.io with the subject line "TP review" if you need any further assistance—I’m here to help!

– Olivia, Omo

5つ星のうち2の評価

My experience with the OMy experience with the OMO app has been deeply frustrating and financially upsetting. MO app has been…

My experience with the OMO app has been deeply frustrating and financially upsetting. I signed up for what I believed was a month-long free trial, only to be hit with unexpected and exorbitant charges totaling £40.69 (£17.77 twice and £5.15 once). This is an outrageous amount to pay for a simple calorie-counting app.

What's worse is that these weekly charges were initiated without my explicit consent or any notification after the trial period ended. There was no prompt asking if I wanted to subscribe. This feels like a deliberate tactic to mislead users into unwanted subscriptions.

Like many others, I am now facing unexpected deductions from my account. I demand a full refund for these unauthorized charges. Based on the numerous similar complaints online, OMO's billing practices appear highly questionable and user-unfriendly. Steer clear of this app unless you want to risk being caught in their costly and deceptive "free" trial trap.

2025年3月28日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Phoebe!

I’m really sorry to hear about your frustration and the unexpected charges. I completely understand how upsetting this must be. Our subscriptions renew automatically by default, which is meant to provide uninterrupted access, but I’m sorry if this wasn’t clear during the sign-up process.

We’d love the opportunity to resolve this for you. Please reach out to me at olivia.support@omo-app.io with the subject line "TP review", and I’ll be happy to assist you with your request and any other concerns. I’m here to help!

– Olivia, Omo

5つ星のうち1の評価

Misleading prices and what they actually do

I signed up for a trial that cost 30, was dissatisfied that it seems to only be a good and water tracker? So I figured oh well at least it's only 30... and then I saw a 66 dollar charge on my account! So that trial price was apparently a lie. And they were going to charge another 66 in 3 months! Good thing I looked. Seems a little scammy

2025年3月24日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Sadie,

I'm really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.

I'm committed to resolving the issue for you. Please drop me an email at olivia.support@omo-app.io with the subject line "TP review", so I can investigate things further.

Thanks for your understanding and patience.

– Olivia, Omo

5つ星のうち3の評価

Easy to Use/Some Improvement Needed

I have used the OMO app since Feb 24th; it has been easy to use and I like how it helps me be more accountable to my portions, time I eat, steps done, hydration. The daily reads don't overload you with information like some other apps and are easy to digest/understand, have some great tips, and doesn't take up too much of my time.

Where I see improvement needed: 1) Does not appear to provide individual plans based on all the information provided by the user. 2) App changed from proving me the expected break-down for each meal to justs the overall daily break-down (cal, protein, fat, etc) 3) Meal finder items listed, though plentiful, I find many times than not, the caloric intake and makeup of the food items are off (probably due to people entering incorrect numbers/percentages).

Overall, I have decided to continue my journey with Omo for a bit longer. This is a basic weight loss tool. If you are expecting quick weight loss results, and don't take to heart the educational tips, you may be disappointed with this app/program.

On a final note, so far I have not had the issues others have had regarding subscription payment. Though the "trial periods" seem to vary a lot as do the prices; definitely something to consider. I was told about the automatic subscription renewal; too bad you can't turn that off, as I like many, will forget about it.

2025年3月27日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Beverly!

Thank you for your feedback – it means a lot. We appreciate your thoughts on the plans and meals.

We're always looking for ways to improve, and I'll take your suggestions to the team!

To turn off auto-renewal, you'll need to open your app and navigate to Profile > Subscription, where you can find the option to cancel.

If you have any trouble with this, feel free to email me at olivia.support@omo-app.io with the subject line "TP review", and I'll get this sorted for you.

– Olivia, Omo

5つ星のうち1の評価

Unbekannter Vertrag

Unbekannter Vertrag
Vermutlich hat mein schwerbehinderter Sohn ohne mein Wissen und meine Genehmigung einen Vertrag geschlossen, den ich keinesfalls wollte. Mir ist auch nicht bekannt, unter welcher Mail-Adresse angeblich ein Vertrag geschlossen worden ist. Als Rentnerin kann ich mir leider keine zusätzlichen Ausgaben leisten. Ich bitte daher um dringende Erstattung des abgebuchten Betrages und um sofortige Stornierung eines angeblichen Vertrages.

2025年2月17日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Uta,

I'm really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.

I'm committed to resolving the issue for you. Please drop me an email at olivia.support@omo-app.io with the subject line "TP review" so I can investigate things further.

Thanks for your understanding and patience.

– Olivia, Omo

5つ星のうち4の評価

Seit ca 4 Wochen..

Habe die App seit ca. 4 Wochen und bin begeistert. Ja, manchmal stehen die Sachen auf Englisch, dass müsste die App noch besser machen. Ansonsten finde ich den psychologischen Teil für mich persönlich sehr effektiv. Ja, einen Teil weis man schon vorher, aber viele Dinge wusste ich auch nicht. Mir hilft dieser Weg sehr. Ich zahle im Monat um die 38 Euro. Und ja am Anfang sollte man genau schauen ,auf welche Knöpfe man drückt😉gelesen habe ich auch davon. Ich selbst bin Motopädin und Heilpädagogin in einer psychologischen Beratungsstelle. Mal sehen wie sie sind, wenn ich mein Ziel erreicht habe und die App kündigen werde!

2025年3月25日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Sonja!

Thank you so much for your feedback – it means a lot.

I'm thrilled to hear that you’re having a great experience with the app. If you have any questions or need further assistance, please don’t hesitate to reach out to me at olivia.support@omo-app.io with the subject line "TP review". I'm here to support you – you've got this!

– Olivia, Omo

5つ星のうち1の評価

Je n'ai jamais pris d'abonnement et je…

Je n'ai jamais pris d'abonnement et je me retrouve avec de l'argent débité de mon compte via PayPal. Des sommes différentes tous les mois ? Comment cela est il possible. J'ai dû regarder un jour ce qu'ils proposaient sans jamais adhère, surtout pas par PayPal !
Une véritable arnaque. Effrayant !

2025年3月18日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Gwénaële,

I'm really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.

I'm committed to resolving the issue for you. Please drop me an email at olivia.support@omo-app.io with the subject line "TP review", so I can investigate things further.

Thanks for your understanding and patience.

– Olivia, Omo

5つ星のうち4の評価

Customer service was exceptional

Customer service was exceptional! I've read other reviews but I had a totally different experience. They were responsive (less than 12 hours, sometimes as short as 3 hours) to respond. I loved the scanning option for recording my meals/drinks, as well as utilizing the database of what others have already scanned in - most the time I could just type what I ate and it had already been programmed in. It also remembered what foods I recorded prior and kept those selections at the top of my search. The only reason I canceled was because my company has an app that allows me to manually enter in my workouts - Omo has this feature too, you just have to upgrade your plan.

2025年3月21日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Kiera,

Thank you for the great review!

We're so glad to hear you had a positive experience with our customer service and the meal scanning features. We totally understand your decision to cancel, but we're happy you found the app helpful. If you ever need anything in the future, feel free to reach out!

– Olivia, Omo

5つ星のうち1の評価

Avoid! Avoid! Avoid

I feel so confused, I signed up for the 4 week trial for £15 as that's all I can afford and then my bank contacts me to say you've tried to take out £48! I wouldn't have signed up for that. How the hell do you contact anyone for a refund or to raise a complaint. I panicked and deleted my account. I will recontact my bank and let them know it's a scam and make sure they are are blocked

2025年3月21日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Rachel,

I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.

So I can get this fixed, please send me an email on olivia.support@omo-app.io with the subject line "TP review", and I will look into it for you.

– Olivia, Omo

5つ星のうち1の評価

SCAM. I have had £38.95 taken from my bank…

I have had £38.95 taken from my bank account for a subscription that I have not subscribed to or never heard of.
On the email from this company, they have no personal information (name, billing address etc) but used an email that I do not use for anything that I would ever subscribe to.
This has left my account overdrawn.
I can not afford this.
Can anyone help me with this as when I tried to go through the link from my email, they request my name etc which I am not comfortable with😒

2025年3月21日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hi, Janice!

I’m really sorry to hear about your experience. We've reached out to you via email with a resolution.

If you haven’t received our email or need further assistance, please let me know.

– Olivia, Omo

5つ星のうち1の評価

NO SE DEJEN ESTAFAR!!

Pague la inscripción por un mes pero al ver que realmente no era lo que esperaba y en definitiva no es de ayuda la aplicación y no te va ayudar a bajar de peso como falsamente lo dicen en sus publicaciones, anule la inscripción para que no me descontaran el siguiente mes pero oh sorpresa me quitaron la suscripción inmediatamente ósea pagué 17€ por 1 semana que fue lo que la tuve activa, pero te decían que esos 17euros era por un mes. No se dejen estafar, no sirve de nada solo para quitarte tu dinero.

2025年3月7日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hello, Sandra!

I'm disappointed that you've had a negative experience with us, and I want to make things right.

Please reach out to me on olivia.support@omo-app.io with the subject line "TP review" and I'll do my best to come to a resolution.

Thanks for your understanding and patience.

– Olivia, Omo

5つ星のうち1の評価

Be warned

Be warned, I signed up, wrongly thinking I was receiving a tailored plan based on my assessment. Basically just got the app which counts calories and tracks progress which I’m more than capable of using and further “adds on” required and more and more cost. This was mis sold and their policy is clear no refunds. Utter scam and waste of money.

2025年3月20日
自発的なレビュー
Omo ロゴ

Omo からの回答

Hello, Michelle!

I'm disappointed that you've had a negative experience with us, and I want to make things right.

Please reach out to me on olivia.support@omo-app.io with the subject line "TP review" and I'll do my best to come to a resolution.

Thanks for your understanding and patience.

– Olivia, Omo

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報