OnlineFilings™ レビュー 

OnlineFilings™ からの回答

2026年7月27日

Hi Gamuchirai,

We really appreciate your kind words and are glad you found our service fast and efficient. Thank you for taking the time to leave a review. We’ll make sure your feedback is passed on to the team.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Richard,

Thank you for taking the time to leave us a review. We’re pleased to hear that the verification and Companies House update went smoothly, and that you were happy with the updates made to your company activities.

We’re always aiming to provide a 5-star experience, so we’d love to understand what we could have done better to earn that final star. All the information about how the process works and what is required is available on our website before the checkout stage, and once an order has been placed, customers are directed to the relevant filing to complete the process.

We have contacted you via Trustpilot for more information, or you can reach us directly at support@onlinefilings.com.

Thanks again for choosing Online Filings.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Hakim,

Thanks for taking the time to leave us a review. We’ll make sure your feedback is passed on to the team.

We’re glad you’ve had such a positive experience and we’ll be happy to help again in the future.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月31日 に更新

Hi Ernest,

Thank you so much for taking the time to leave a review! We are thrilled to hear that our team was able to keep you updated and support you until your UTR letter arrived.

We are always looking for ways to improve, so we would love to hear any feedback you might have on what we could do to earn that 5th star from you.

We've reached out via Trustpilot, or you're welcome to contact us directly at support@onlinefilings.com so we can look into this further.

Best regards,
- The Online Filings Team

OnlineFilings™ からの回答

2026年8月5日

Hi Borislav,

Thank you for taking the time to leave us a review.

We appreciate your feedback regarding the cost of the service. We would like to clarify that the increase in the total price compared with previous years is due to an increase in the Companies House filing fee, which is set independently of Online Filings. Our service fee has remained unchanged.

As an independent company filing service, we always aim to be transparent about our pricing so customers can choose whether to file directly with Companies House or use our service, which includes guidance, compliance checks and support throughout the filing process.

We'd really appreciate hearing more about what we could improve. We've reached out via Trustpilot, or you're welcome to contact us directly at support@onlinefilings.com so we can look into this further.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Louise,

Really appreciate you taking the time to leave us a review. Glad we could keep things quick and straightforward for you.

Thanks again and we’ll be happy to help again whenever you need us.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Alex,

Thanks for the 5 stars. We really appreciate you taking the time to leave a review, and it’s great to know you’ve had a positive experience with OnlineFilings.

We’ll be happy to help again whenever you need us.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月22日 に更新

Hi Muhammad,

It's rewarding to know that our team and platform provided the level of service you were looking for. We work hard to make company filings as efficient and transparent as possible, and we're delighted this was reflected in your experience.

Thank you for your kind recommendation and for taking the time to share your feedback.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月22日 に更新

Hi Jack,

Thank you for your kind review.

We're pleased to hear that our reminder letter provided a simple way to access the information you needed. Small features like the QR codes are designed to save our customers time and make the filing process easier.

Thank you for sharing your experience with Online Filings.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Scott,

Thank you for the review!

We're glad to hear that you found the overall process fairly easy.

We're always aiming to provide a 5-star experience, so we'd love to know what we could have done better to earn that final star from you. We have contacted you via Trustpilot requesting more information, or you can reach us directly at support@onlinefilings.com.

Thanks for choosing Online Filings!

- The Online Filings Team

OnlineFilings™ からの回答

2026年7月22日 に更新

Thank you for your wonderful review.

We're delighted that Gabriela and Hugo were able to help you identify the issue and get everything back on track. It's great to hear that, once your details had been updated, you were able to complete the filing quickly and without any further difficulties.

We'll be sure to share your kind comments with them. Thank you for taking the time to share your experience with Online Filings.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月22日 に更新

Hi Mr Simon,

Thank you for taking the time to leave us a 5-star review.

It's wonderful to know that you found our website easy to navigate. Creating a platform that customers can use with confidence is something we continually strive for.

We truly appreciate your feedback.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月22日 に更新

Hi Olatunji,

Thank you for taking your time to share your review.

We're thrilled that you had such a positive experience. We appreciate your feedback and are grateful that you chose Online Filings.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月22日 に更新

Hi Suzanne,

Thank you for your fantastic review.

We're pleased to know that our platform provided a clear and user-friendly experience for your Confirmation Statement filing. Helping customers understand exactly what's required is one of our main priorities.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月22日 に更新

Hi John,

Thank you for your fantastic review.

It's wonderful to hear that our service fitted around your schedule and made the filing process simple to complete. Knowing that our platform could help, even over the weekend, is exactly what we aim for.

We appreciate your feedback and hope to assist you again in the future.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月22日 に更新

Hi Nigel,

Thank you for taking the time to leave us a review.

It's wonderful to hear that Sophie made such a positive impression. We'll make sure your kind comments are shared with her, as recognising great service is something we truly value.

We appreciate your recommendation and hope to assist you again in the future.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月22日 に更新

Hi Mark,

We're pleased to hear that our platform helped you complete your filing quickly, even with the deadline approaching. It's great to know we were able to provide a convenient solution while helping you save money.

We appreciate your feedback and thank you for choosing Online Filings.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月22日 に更新

Hi Bygone,

Thank you for your 5-star review.

We're delighted to hear that our team was able to provide calm, helpful and reassuring support when you needed it. We understand that company filings can sometimes feel daunting, so we're pleased we could make the process a little easier for you.

We appreciate you taking the time to share your feedback and look forward to assisting you again in the future.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月17日

Hello Adam,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we appreciate you taking the time to let us know your concerns.

Online Filings is an independent private company that helps customers complete and submit company filings. We are officially registered by Companies House as an Authorised Filing Software Provider and Authorised Corporate Service Provider (ACSP), and are supervised by HMRC for anti-money laundering compliance. The communication you received was sent by Online Filings and included our company name, logo and contact details, together with information about our service. Further details about our authorisations, pricing and how our service works are also provided on our website before checkout, with the Companies House fee and our service fee shown separately for transparency.

In relation to your order, your filing could not be submitted because the required Companies House authentication code had not been provided. The authentication code is a mandatory security requirement set by Companies House and acts as the company's electronic signature, meaning no filing can be submitted without it. Information about this requirement, along with how the code is requested, is available in our How It Works and FAQs before an order is placed.

We're sorry that your experience was not the one you had hoped for. Thank you again for your feedback. Should you ever need assistance in the future, we'd be happy to help, and we wish you your business all the best.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月17日

Hi Amrik,

Thank you for taking the time to leave a review.

We're pleased to know the guidance and links helped keep everything moving in the right direction. Thanks again for choosing Online Filings, and if you ever need a hand with another filing, we'll be here to help.

- The Online Filings team