OnlineFilings™ レビュー 

OnlineFilings™ からの回答

2026年7月28日

Hi Roger,

We appreciate you sharing your experience with us.

We’re always aiming to provide a 5-star experience, so we’d love to understand what we could have done better to earn that final star. We’ve reached out to you via Trustpilot to see if you could share a little more about which parts of the process you found complicated. You’re also welcome to contact us directly at support@onlinefilings.co.uk if you’d like to elaborate further.

All product pages on our website include sections such as ‘How it works’, FAQs, and information about Online Filings. These are available to view before checkout and are there to give customers an idea of what is required once an order has been placed. Our team would also have been happy to help with any questions while you were completing your order.

We can see that your filing has since been submitted and accepted by Companies House, so we’re pleased that everything was ultimately completed successfully. We hope to hear from you with any further feedback.

Thanks again for your review!

- The Online Filings team

OnlineFilings™ からの回答

2026年7月28日 に更新

Hi Bill,

Thank you for taking the time to leave us a review and for sharing the details of your experience.

Based on the information provided in your review, we haven’t been able to locate the relevant order in our system. We’ve reached out to you via Trustpilot to request some additional information so we can look into this properly. We’d also appreciate any feedback on what we could have done differently to make this a 5-star experience. You’re also welcome to contact us directly at support@onlinefilings.co.uk.

Regarding the director verification, information about what is required to complete the verification is available on our landing page on our website before an order is placed, so customers can see what is needed before proceeding.

OnlineFilings is an Authorised Corporate Service Provider (ACSP) registered with Companies House and is supervised by HMRC for Anti-Money Laundering. We must verify the identity of all directors before any filing can be submitted through our platform. This ensures that every filing we process is compliant with UK law.

Thank you again for your review. We hope to hear from you so we can look into the matter further.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月28日

Hi Andrew,

Thank you for taking the time to leave us a review.

We’re really pleased to hear we could make the process so easy for you, that's exactly what we aim for. We’d be happy to assist you again in the future whenever you need us!

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hello Sean,

Thank you for taking the time to leave a review. We’re sorry to read about your experience and are concerned by the comments you’ve raised.

At present, we have not been able to identify your order from the information available in your review. We have contacted you via Trustpilot to request some additional details so we can investigate the matter fully.

For clarity, customers are able to review the information about the service and what is required before reaching the checkout stage. An order is only placed once a customer chooses to proceed through our website.

OnlineFilings is a private service provider and is not affiliated with Companies House or GOV.UK. We provide a software platform to help businesses manage their company requirements. Filing directly with Companies House or HMRC is always an option.

We hope the additional information requested through Trustpilot will allow us to locate the relevant order and look into the concerns raised.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Stephen,

Thank you for taking the time to leave us a review.

We’re pleased to hear you found the service efficient. We really appreciate your feedback and would be happy to help you again in the future!

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Darren,

Thank you for your kind review.

We’re really pleased we were able to help when you needed it most. We know how frustrating it can be when you’re struggling to get the help you need, so it means a lot to know we could make a difference. We’d be happy to help again in the future if you ever need us.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Michelle,

Thank you for taking the time to leave us a review.

We’re really pleased to hear Gabriela was able to provide such clear communication and helpful customer service. We’ll make sure your feedback is passed on to her.

Should you need our services again the the future, we would be happy to hep!

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Jiju,

We’re really pleased to hear Hugo was able to help you quickly and support you with reversing your company dissolution. We’ll make sure he sees your kind words.

Thank you for taking the time to leave us a review and we wish you all the best!

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Chris,

We’re really pleased we could give you some helpful advice and take some of the stress out of the process. That’s exactly what we aim for here at Online Filings.

Thank you for taking the time to leave us a review.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Faisal,

Thanks for the great review!

We’re really pleased to hear you had such a positive experience and that you’d use OnlineFilings again. We really appreciate the recommendation and would be happy to help you again in the future!

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Mayen,

We appreciate you taking the time to leave us a review. It’s great to hear you found the process straightforward and didn’t have to deal with any complicated steps.

Thanks again for your feedback. We will be here to assist should you need our services in the future.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Paul,

Thanks a lot for taking the time to write a review. We’re glad we could help you get your personal code sorted after you’d spent so much time trying to find the right information elsewhere.

We really appreciate the five stars and your kind words.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Tatiana,

Thanks so much for the review.

Great to hear we saved you some time and that you found the platform easy to use.

We really appreciate the recommendation and would be happy to help you again in the future!

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Arcadii

Thank you so much for taking the time to leave us such a lovely review. We’re really pleased to hear the process was straightforward from start to finish, and we’ll make sure Victor sees your kind words too.

It’s great to know we could answer your question quickly and save you some time. Thanks again for recommending OnlineFilings.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Hunter,

We’re really pleased to hear everything was straightforward for you. It’s always good to know we could make the process easier than expected.

Thank you for taking the time to leave us a review, and we’d be happy to help again whenever you need us.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Gari,

We’re delighted to hear you had such a positive experience with us. It really does mean a lot to know you were happy with the service.

Thank you for taking the time to leave us a review, we really appreciate it.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Gamuchirai,

We really appreciate your kind words and are glad you found our service fast and efficient. Thank you for taking the time to leave a review. We’ll make sure your feedback is passed on to the team.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Richard,

Thank you for taking the time to leave us a review. We’re pleased to hear that the verification and Companies House update went smoothly, and that you were happy with the updates made to your company activities.

We’re always aiming to provide a 5-star experience, so we’d love to understand what we could have done better to earn that final star. All the information about how the process works and what is required is available on our website before the checkout stage, and once an order has been placed, customers are directed to the relevant filing to complete the process.

We have contacted you via Trustpilot for more information, or you can reach us directly at support@onlinefilings.com.

Thanks again for choosing Online Filings.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月27日

Hi Hakim,

Thanks for taking the time to leave us a review. We’ll make sure your feedback is passed on to the team.

We’re glad you’ve had such a positive experience and we’ll be happy to help again in the future.

- The Online Filings team

OnlineFilings™ からの回答

2026年7月31日 に更新

Hi Ernest,

Thank you so much for taking the time to leave a review! We are thrilled to hear that our team was able to keep you updated and support you until your UTR letter arrived.

We are always looking for ways to improve, so we would love to hear any feedback you might have on what we could do to earn that 5th star from you.

We've reached out via Trustpilot, or you're welcome to contact us directly at support@onlinefilings.com so we can look into this further.

Best regards,
- The Online Filings Team