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RAC Mobile Mechanics レビュー 

39,844
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Kieron (8463) made a stressful day a breeze with his friendly, down-to-earth approach and top-tier patience while explaining the issue with my Nissan Juke. He even recognised true talent, declaring m... もっと見る

5つ星のうち5の評価

Mark 8648 carried out a diagnostic assessment of why our car would not start. This has been a complex, ongoing problem. Two previous mechanics and my local garage were all unable to find the fault. Bu... もっと見る

5つ星のうち5の評価

Great service from Shaun in the Bridgnorth area. Needed a battery change after an RAC recovery whilst on holiday. Shaun picked up the job the evening before we expected it to be completed. Commun... もっと見る

5つ星のうち5の評価

Just had Adam (8318) an RAC mobile mechanic replaced my damage tensioner pulley and belt on my car. A pleasant chap, took no time at all to replace the damage parts. Took his time to explain and show... もっと見る

企業情報

  1. 整備士

RAC Mobile Mechanics について

当該企業による記述

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

当該企業による記述

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

連絡先

4.8

優良

TrustScore 5段階評価の5

4万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(39,844)

過去12か月のレビュー数: 21,152

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5つ星のうち4の評価

Fully informed on arrival time

Fully informed on arrival time - have no idea what engine oil used or filter used

2026年9月9日
RAC Mobile Mechanics ロゴ

RAC Mobile Mechanics からの回答

Geoffrey, thank you for taking the time to leave a review. We're pleased to hear that you were kept informed of arrival time. We've actioned for an email to be sent out containing the requested information.

Should you need any further support, please don't hesitate to reach out.

Very best, Brad

5つ星のうち1の評価

Unbelievable service.

Unbelievable service.

Booked the brakes replacement for my car with RAC mobile mechanics

On the scheduled day, somewhere afternoon I received a call from a mechanic who told me that he was not supplied with necessary parts and couldn’t do the service.
Right, naively agreed for another day
On that day no-one contact me at all
Next day received text message that your mechanic will be with you in 2 days
I had to call them asking to stop tormenting me
So as the result 2 days of waisted time, no apologises, not to mention any compensation
However according to their T&C they charge extra 100 pounds if customers amend their booking in less than 24 hours

I only booked this company because of their quite high score 4.8 on Trustpilot

Summarising my experience I may say how deceptive could be all those reviews


2026年9月1日
自発的なレビュー
5つ星のうち5の評価

Great service

Easy to book, great communication and mechanic turned up on time. The mechanic was very professional and very polite and he fixed my car quickly. Would definitely recommend.

2026年9月2日
5つ星のうち1の評価

Very rude staff and I got to know that…

Very rude staff and I got to know that your staff also tell lies against your customers, what a shame to know that you accept the lie your staff tell against vulnerables on the road. Poor service from staff. How I wish I was with a body worn camera during my poor lived experience with your service last Month. You even went ahead to send a message to my husband defending a lie. What a shame to see this is happening in this century. Please train your staff well and make the vulnerables safe on the road. I will never advise anyone to subscribe for your service.

2026年8月24日
自発的なレビュー
5つ星のうち5の評価

The RAC Engineer got the job done

The RAC Engineer got the job done, initially, the battery that needed replacing was the incorrect one, but he took the action to go and get the correct battery, came back and replaced it in very good time. Top marks for the RAC Team.

2026年9月9日
5つ星のうち2の評価

My engine light was on I asked the…

My engine light was on I asked the mechanic if he can sort it, he replied it's not on the service to which I was very annoyed, what's the point in having a service if things can not be fix

2026年9月9日
RAC Mobile Mechanics ロゴ

RAC Mobile Mechanics からの回答

Stan, thank you for taking the time to leave a review. We're sorry to hear that you were disappointed with your experience.

A vehicle service is designed to maintain your vehicle's condition by carrying out scheduled maintenance checks, replacing service items where applicable, and identifying any issues that may require further investigation or repair. While a service can highlight faults, it does not include diagnosis or repair work.

If an engine management light is illuminated, this would typically require a separate diagnostic inspection to determine the cause of the fault before any repair recommendations can be made. As such, the mechanic was unable to resolve the issue as part of the service appointment you had booked.

We appreciate that this may not have been the outcome you were expecting, and we will ensure your feedback is shared with the relevant team for review.

Very best, Brad

5つ星のうち5の評価

Plenty of email communication…

Plenty of email communication beforehand to prepare for car service visit. Happened just as promised and further details about service fully explained. Two hours of agreed service attention given to my car near my home and fed back at the end of that time very well in some detail with advice for future care of my car. Certainly satisfactory way of organising a full service. Immediate payment finished process. Thankyou.

2026年9月8日
5つ星のうち4の評価

Mechanics were very quick and…

Mechanics were very quick and efficient. My only issue was that if they are going to come to me so early in the morning I would have expected to be notified the afternoon before at least

2026年9月9日
RAC Mobile Mechanics ロゴ

RAC Mobile Mechanics からの回答

We're glad to hear our mechanics were quick and efficient. We understand your expectation of earlier notification for morning appointments and apologise for any inconvenience this may have caused. We'll pass on feedback to the relevant areas to improve our service going forward.

Very best, Brad

5つ星のうち5の評価

Efficient

Nice engineers, changed car battery for me amid other chaos happening in my driveway, explained what the issue had been and the guarantee provided on the battery. Would definitely use again.

2026年9月9日

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