Resolver レビュー 1,567

Amazing, thank you so much! Resolved my issue with the company within a day after raising the case with Resolver. Took me a month before that trying to get my refund from the retailer. Very happy, thank you!

Resolver is a free, independent issue resolution service. 
Great service easy to use really efficient
Definitely recommend 👌

Contacted resolver about a problem with Debenham I've been waiting for a refund for over a month ,contacted resolver on the 9th and by the 10th Debenham had messaged me to apologise and refunded my refund to my bank account, many thanks to both conpanies much appreciated

I have always used Resolver and been happy with the result
But recently had a complaint about Origin Broadband charging me double they didn't reply and it got escalated to the Ombudsman they have given a verdict of that the emails was sent to the wrong address but I did this through the Resolver and then they claimed that it was a third party so they dismissed my complaint
I just want the Resolver aware that the Ombudsman are saying they gave it the wrong address and because they are a third party they have dismissed my complaint
Be aware this is what the Ombudsman are doing

I am actually so grateful for Resolver. I used it to raise a dispute about owed refund from Boohoo as their customer service is brain-dead and doesn't understand English. I was feeling stressed and ready to lose that money to Boohoo, when I thought I'd give Resolver a try. Within an hour of sending my case via Resolver, Boohoo's dispute team got back to me to apologise and issue the owed refund. I am glad Resolver got their attentions so efficiently that I should have used it rather than waiting 48 hours for an unhelpful auto-reply from their facebook messenger. Also, who uses Messenger as an official channel for customer services in this day and age? My husband kept alarming me that this could be a scam. He couldn't believe it when I confirmed that on Boohoo's page... But anyway this is a good review for Resolver. I am just grateful that you exists!

They are brilliant. They have helped me on four occasions now and, all the cases have all been resolved. I would certainly recommend them.

Resolver are absolutely amazing ! They have assisted me with 2 company disputes. One small and one large. The process is straightforward. Thank you Resolver for all your help *****

Have had a few issues with EVRI shipping over the years but to be fair I do ship a lot and resolver "resolved" every one of them by stepping in. Cant fault them one iota.

Resolver your website is frustrating!! when typing I have had my message completely disappear meaning I have to start again!!!! ANNOYING. Also why can't you be contacted.

Thanks to Resolver for sorting out a 9 month problem with NatWest Bank

I am filing a complaint against Parimatch for unethical and fraudulent practices regarding stuck withdrawals. My two withdrawal requests, ₹2800 and ₹2460, have been pending for several days with no resolution, despite repeated follow-ups. Their customer support provides only generic, copy-pasted replies with no real solutions, and this issue appears to affect thousands of users facing similar delays with deposits and withdrawals. This lack of transparency and accountability is unacceptable and raises serious concerns about the platform’s financial integrity. I demand an immediate resolution of my pending withdrawals, a clear explanation for the delays, and assurances that such issues will not occur in the future. If not resolved promptly, I will escalate this matter to regulatory authorities, legal bodies, and public forums. I request Resolver UK to assist in addressing this issue and ensuring Parimatch is held accountable.

I used Resolver for my PPI claims a few years ago. They had an easy to follow template, provided a simple platform I could use to track my claims and provided ample information on what to do if you needed to take a claim further. It was easy, informative and helped me reclaim a lot of missed money. I live in Cyprus now, so wasn't even aware I was able to claim until I found Resolver! Very helpful, would recommend to anyone.

Finally got a response to my complaints after struggling to find contacts through the company’s website. I also received a full refund. This is the second time this company have assisted me.

I have used Resolver in the past and they have been very helpful providing information as to how to resolve an issue. However unlike many other people I am fully aware that I received my help without paying Resolver, and that as a free service they are restricted as to how far they can realistically go in order to help resolve issues. I have found it to be a very useful service and would recommend them without question to anyone who needs advice on how to resolve their issue. Ps ignore the date as I cannot remember sorry will have to check.

Absolutely brilliant service and I recommend Resolver to everyone. We really need a consumer advocate and Resolver is perfect. I have now complained, via the platform, to three different companies. All three only responded to my complaint when I did this and I want to sincerely thank Resolver for such an excellent and professional service.

Twice I have had issues with Vodafone with no response from them.
Once I submitted a Resolver complaint Vodafone customer services responded with emails and telephone calls.
Resolver works!

In mid-late 2023, I was confused and unsure of my rights with regards to some extreme delay claims that I against an American airline.

A friend suggested that I consult with Resolver.

I am ever so grateful for the advice I received and the voluntary follow up that ensued. I can’t believe that all the advice was given free.

I have no hesitation in recommending Resolver for any matters at dispute with companies.

Resolver is a great way to stir up a company that has done you wrong soon as they recieve an email they will email you directly to solve the issue well worth doing it. 5***** from me.

Resolver helped me greatly and free of charge to claim irresponsible borrowing of one of companies.
Great job.

I've used this service in the past as it eased my anxiety towards raising complaints with various providers. Their service had all the providers I needed help with and their process in resolving issues, plus the advice they provide is amazing!