Honestly, the woman who helped us was super patient and explained everything properly. Didn't feel rushed or confused at all. The whole sign up was way easier than I expected — no hidden nonsense. F... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We have used Roomia storage facility Minchinbury for the past 3 months. The whole process from set up to cancellation was so easy, even using the Roomia van was a seamless process. The staff in the o... もっと見る
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This storage place is amazing, extremely clean, modern and super easy to book and access. With all modern security you can use your phone and the app to access every part of the storage facility y... もっと見る
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We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to mee... もっと見る
企業が回答しました
企業情報
Roomia Self Storage について
当該企業による記述
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
当該企業による記述
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
連絡先
265-267 Halifax Street, ADELAIDE, SA 5000, オーストラリア
- hello@roomia.com.au
- roomia.com.au
4.9
優良
1346件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Michael was awesome and attentive to my…
Michael was awesome and attentive to my needs. Highly recommended
2026年3月13日
自発的なレビュー
Roomia Self Storage からの回答
Thank you for the kind words! We're so pleased to hear that Michael took great care of you and helped find the right storage solution. We’ll be sure to pass your feedback on to him.
Thanks again for recommending Roomia.
Great Experience and perfect location
From the start my experience with whole process it was very good and the staff were fantastic and helpful.
The unit was a great size and used it for 3 years. So convenient to get the extra space before leaving for overseas.
Thank you for the great experience and safety of my goods.
Highly recommended.
Evan
2026年3月10日
自発的なレビュー
Roomia Self Storage からの回答
Hi Evan, Thank you for sharing your experience and for trusting Roomia with your belongings for three years. We're so glad the location and unit worked well for you while you were preparing for your time overseas.
Wishing you all the best on your travels, and thanks again for the recommendation.
Sarah at Roomia Self Storage at…
Sarah at Roomia Self Storage at minchinbury was fantastic to deal with. Her help was second to none — friendly, professional, and very efficient. She made the whole process easy and stress-free. Highly recommend!
2026年3月11日
自発的なレビュー
Roomia Self Storage からの回答
Thank you for your lovely feedback. We're thrilled to hear Sarah made the process easy and stress-free — that’s exactly what we aim for.
We’ll be sure to share your kind words with her. Thanks again for recommending Roomia Minchinbury.
Very helpful!
Sarah and Vicki was very helpful with the whole process. 100% satisfaction and would definitely recommend!!
2026年3月11日
自発的なレビュー
Roomia Self Storage からの回答
Thank you for your review! We're so pleased to hear Sarah and Vicki were able to help make the process smooth and easy.
We really appreciate the recommendation and are glad we could assist.
Place is always kept neat
Place is always kept neat. The staff are just awesome. I highly recommend this place to anyone who needs an extra storage place that is secured and easily accessible.
2026年3月4日
自発的なレビュー
Roomia Self Storage からの回答
Thank you for noticing! We take pride in keeping our facilities clean, secure and easy to access. It's wonderful to hear our team made a great impression as well.
Thanks for recommending Roomia.
Kind service and prompt service
2026年3月8日
Roomia Self Storage からの回答
Thank you for the review! We're glad our team could provide helpful and prompt service.
We appreciate your support and look forward to assisting you anytime you need storage.
Great service and informative
The front desk girls were very friendly and informative and helped with downloading the app and went through all the stages of entry and exiting.
2026年3月7日
Roomia Self Storage からの回答
Thank you for your feedback. We're glad the team could help you get set up and walk you through the app and access process. Making things simple and easy is really important to us.
Thanks again for choosing Roomia.
The customer service was great
The customer service was great, friendly and very helpful, and answered all my question. I would recomend them.
2026年3月6日
Roomia Self Storage からの回答
Thank you for the kind review. We're so pleased our team could answer your questions and make the experience a positive one.
Thank you Sarah
I’d like to give recognition to the manager Sarah. She is extremely helpful and really shows customer obsession doing more than the bare minimum.
2026年3月6日
Roomia Self Storage からの回答
Thank you for recognising Sarah. She truly cares about helping customers and it’s wonderful to see that reflected in your experience.
We’ll be sure to share your feedback with her.
Exceeded all my expectations,sarah and…
Exceeded all my expectations,sarah and vicki was super friendly and helpful ,i highly recommend
2026年2月26日
自発的なレビュー
Roomia Self Storage からの回答
Thank you for the great review! We're delighted to hear Sarah and Vicki provided such friendly and helpful service.
We really appreciate the recommendation and are glad we could exceed expectations.
Best self storage around
Was such a quick and easy process to book, Jessica was friendly, with such amazing customer service. The prices were the best around the area. This is a definitely a place I would recommend to family and friends. Thank you Roomia Springfield!
2026年2月27日
Roomia Self Storage からの回答
Thank you for the fantastic feedback! We're so pleased Jessica was able to make the process quick and easy and help you find the right storage solution.
We appreciate your recommendation and are glad you chose Roomia Springfield.
Sara and vicki are roomia legends
I recently used Roomia at their Minchinbury location and had an excellent experience from start to finish.
The facility is clean, secure, and very well maintained. The entire process was smooth and straightforward, with clear communication throughout. Sarah and Vicki were especially helpful, professional, and always quick to respond to any questions. They made everything simple and stress-free.
I highly recommend Roomia Minchinbury to anyone looking for reliable and well-managed storage. Thank you again for the great service!
2026年3月4日
自発的なレビュー
Roomia Self Storage からの回答
Thank you for such a thoughtful review. We're thrilled to hear you had a smooth experience and that Sarah and Vicki made such a positive impression.
Providing clean, secure and well-managed storage is very important to us, so it's great to hear this reflected in your experience.
Thanks again for recommending Roomia Minchinbury.
Easy to set up in a stressful time of…
Easy to set up in a stressful time of need. Great support from the company showing us how to use the app and where to find things too. Great variety of sizes too.
2026年2月25日
Roomia Self Storage からの回答
Thank you for your kind words! We’re glad our team could make your storage setup easy during a stressful time.
It was easy to book/reserve a unit
It was easy to book/reserve a unit. Friendly service.The only drawback is the Genie entry app I tried four times to get it to work and failed, the staff also tried. The app download ok and you update your data ok but when you press the button on the app to open the gate it comes up as an error. This is an important feature if you're in a normal vehicle you can easily enter your passcode into the keypad. However, if you are in a truck you need to get out of the truck to enter the passcode.
2026年2月23日
Roomia Self Storage からの回答
Thank you for your feedback and for highlighting our friendly service. We’re sorry you experienced issues with the entry app, that’s not the experience we want for you. Our team would love to assist further and make sure your access is seamless on your next visit.
Roomia Self Storage からの回答
We appreciate the lovely review!
The gentleman who helped me was a great…
The gentleman who helped me was a great help and got me into a unit that was fitted for my needs. Place is clean and well presented. I have nothing bad to say about this place and I would recommend useing this place for anyone considering it
2026年2月24日
Roomia Self Storage からの回答
Thank you for the recommendation! We’re so pleased our team helped match you with the right storage unit and that you found the facility clean and welcoming. We truly appreciate your support.
the quick and friendly service
2026年2月23日
Roomia Self Storage からの回答
Thank you! Quick, friendly service is exactly what we aim to deliver for every storage customer. We’re glad we could help.
Roomia Self Storage からの回答
We appreciate your feedback! Simple, easy access is a big part of our commitment to convenient and secure self storage, so it’s great to hear it worked well for you.
Roomia Self Storage からの回答
Thank you for the recommendation! We’re so glad you found everything quick, easy, clean and organised — that’s exactly the experience we aim to create. We appreciate you choosing Roomia.
Friendly and Helpful Staff
Easy registration, easy access, friendly, helpful and accommodating staff. Full tour of the Facility. For a first timer like myself, I was a bit hesitant but the staff at St Mary's, they are great! Thank you Josh.
2026年2月25日
Roomia Self Storage からの回答
Thank you for sharing this — we love hearing that your first storage experience felt easy and supported. Josh will be so pleased to know he made you feel comfortable and confident from the start. We’re always here if you need anything along the way.
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