Roomia Self Storage ロゎ
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Roomia Self Storage  レビュヌ 1,317

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TrustScore 5段階評䟡の5

4.9

セルフストレヌゞ斜蚭•13 所圚地
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I experienced excellent customer service from Kim in Truganina branch. She is an expert in making the rules and instructions easy to understand. She explains thoroughly the process and assisted me wit... もっず芋る

5぀星のうち5の評䟡

I’ve been with Roomia for almost 3 years now and everything from signing up, moving stuff in (and out) to vacating was such a smooth process. It has been great to access everything via my phone a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I’ve never dealt with a storage company before however I will never deal with anyone else. Roomia was fantastic from the moment I started working with them. They were thorough, helpful and informative... もっず芋る

䌁業が回答したした

䌁業情報

  1. セルフストレヌゞ斜蚭
  2. 自動車保管斜蚭
  3. 匕っ越し甚品店
  4. 包装甚品店
  5. RV 保管斜蚭
  6. 保管斜蚭

Roomia Self Storage に぀いお

圓該䌁業による蚘述

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

圓該䌁業による蚘述

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

連絡先

4.9

優良

TrustScore 5段階評䟡の5

1317件のレビュヌ

5぀星
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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Always easy to deal with

Always easy to deal with the staff, great storage options and easy storage process.

2026幎4月10日
自発的なレビュヌ
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

We love hearing this. Making storage easy and stress free is exactly what we aim for. Thanks for choosing Roomia and for recognising the team.

5぀星のうち5の評䟡

Excellent system for access

Excellent system for access, no worrying about losing padlocks, great customer service.

2026幎4月16日
自発的なレビュヌ
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thanks for the feedback. Our smart access system is designed to make self storage more convenient and secure, so it’s great to hear it’s working well for you. We’ll pass on your kind words to the team.

5぀星のうち5の評䟡

friendly/accomodating

friendly/accomodating
so far everything seems easy
great unit position, by chance, but great, none-the-less.

2026幎4月16日
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thanks for sharing your experience. We’re glad everything has been easy so far and that you landed a great storage unit. Our team is always here if you need anything along the way.

5぀星のうち5の評䟡

The Roomia Storage St Mary location


The Roomia Storage St Mary location offers a convenient self storage solution at an affordable rate. The sign up process was very quick, simple and painless, and the facility is modern, clean and easy-to-navigate.

2026幎4月13日
自発的なレビュヌ
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thanks for the great feedback on our St Marys self storage facility. We’re really pleased to hear the sign up process was quick and easy, and that you found the facility clean and easy to navigate. We aim to make storage simple from start to finish.

5぀星のうち5の評䟡

My very first time using a storage unit


My very first time using a storage unit absolutely love how secure it is how easy it was to setup and how friendly and understanding the staff and management are
highly recommended this company

2026幎4月16日
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Welcome to self storage and thank you for trusting Roomia for your first experience. We know it can feel like a big step, so it’s great to hear you found it secure, easy to set up and supported by our team. We really appreciate the recommendation.

5぀星のうち5の評䟡

Amazing Store Manager Kim

Kim the Store manager was such a beautiful person, I felt she went above and beyond to ensure I knew everything and made the process extremely smooth.

2026幎4月14日
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thank you for the lovely feedback about Kim. She genuinely cares about making the storage experience smooth and easy, so it’s great to see this recognised. We’ll be sure to share this with her.

5぀星のうち5の評䟡

Roomia Butler 5 stars

After researching storage solutions for a few weeks, comparing prices and services provided, I settled on Roomia in Butler- and so happy with the choice. I was provided with a complimentary moving van for the day, a very clean unit and I was impressed with the bluetooth tech in the facility.
Scott provided exceptional customer service, took the time to explain everything and with his knowledge, helped me pick the right size storage space.
I will be recommending Scott and his team at Roomia Butler for anyone who needs storage solutions.

2026幎4月15日
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thank you for taking the time to share such a detailed review of your experience at Roomia Butler. It’s great to hear that after comparing options, you found the right fit with us. From the complimentary move in van to the smart access technology and clean storage units, we aim to make the whole process as smooth as possible. Scott and the team will really appreciate the shout out.

5぀星のうち5の評䟡

Highly recommend Roomia Minchinbury

Highly recommend Roomia Minchinbury. The whole process was smooth and no question was left unanswered. If uou are looking for somewhere to store items big small and in between contact the team

2026幎4月15日
自発的なレビュヌ
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thanks for recommending Roomia Minchinbury. We’re glad the process was smooth and that the team could answer all your questions. Whether it’s big or small storage, we’re always here to help.

5぀星のうち4の評䟡

Good facilities

Good facilities
Issue around how long it took to register with some hiccups occurring. Eventually all ok.

2026幎4月11日
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thank you for your feedback. We’re glad everything was sorted in the end, and we appreciate your patience during the sign up process. As part of a recent system transition, there were a few initial hiccups, and we’re continuing to refine the experience to make storing with Roomia as seamless as possible.

5぀星のうち1の評䟡

Self Storage or boarding house?

When your company pays for a storage facility, and you turn up and see people living in a few of the units, then my confidence in security and personal safety becomes an issue. Reported to some manager "josh" it was like talking to a deer in headlights. Weird response. I can't send my wife or my PA on her own anymore.

2026幎3月18日
自発的なレビュヌ
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Hi Albert,
Thank you for your review. We note this is a concern you’ve raised across multiple channels over the past few weeks, and we have responded to you directly on each occasion.

To be clear, we do not support or permit anyone living in storage units. This is a breach of our lease agreement and, where identified, is addressed immediately, including termination of access.

We also recognise the broader context, that people may be experiencing difficult circumstances, and situations like this are handled carefully and respectfully, including with regard to privacy.

In relation to your interaction with Josh, we’re sorry you felt the response was not what you expected. Josh is a valued team member who is consistently recognised in customer feedback, and in this instance would have been managing a sensitive situation appropriately.

We understand your concerns around safety and confidence, and we apologise for the way this has made you feel. Please be assured that security and the wellbeing of our customers is a priority across all our facilities.

As this matter has been addressed across a number of channels, we won’t repeat the detail here. If there’s a specific outcome you’re seeking, please let us know directly and we’ll do our best to assist.

5぀星のうち5の評䟡

Great customer service

Great customer service. Peter at Chirnside Park facility was very helpful and great to deal with.

2026幎4月10日
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thanks so much for your review. We’re really glad Peter made your experience at Roomia Chirnside Park easy and enjoyable.

We appreciate you choosing Roomia.

5぀星のうち5の評䟡

Friendly effective service 10/10 clean


Friendly effective service 10/10 clean and tidy organisation highly recommended

2026幎4月13日
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thanks for the great feedback. We’re so pleased you found the service friendly and efficient, and that the facility was clean and well maintained.

We really appreciate the recommendation and are always here to help with your storage needs.

5぀星のうち5の評䟡

Very happy with Roomia Butler

Very happy with Roomia Butler. Dee & Scott the manager were both very courteous & helpful. The facilities are clean & easily accessible via the app. The unit was an ideal size for my needs.

2026幎3月31日
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thanks so much for your review and for choosing Roomia Butler. We’re really pleased to hear you’ve had a great experience.

Dee and Scott will appreciate the kind words.

5぀星のうち5の評䟡

Vicki was too good at her job

Vicki was too good at her job. So easy to deal with. Got signed up to a storage unit within 5 mins of being there. Awesome boss. Thank you vicki

2026幎4月13日
自発的なレビュヌ
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Love this, thank you! 😊
Vicki really does make things easy, and we’re so glad you had such a smooth experience getting set up.

We’ll be sure to pass this on to her !

5぀星のうち5の評䟡

I’ve had an excellent experience over


I’ve had an excellent experience over the years. I’ve just packed up my fourth storage unit, and the level of customer service has always been outstanding.
Maria was particularly wonderful to deal with, friendly, professional, and incredibly helpful. Nothing was ever a bother, and she made the whole process smooth and stress free.
I highly recommend Roomia Storage to anyone looking for reliable and well managed storage solutions. I will definitely be returning for any future storage needs.

2026幎4月10日
自発的なレビュヌ
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thank you so much for your kind words and for trusting us across multiple units over the years, it really means a lot. 😊

We’re so glad Maria could make the experience smooth and stress-free for you, we’ll be sure to pass this on to her.

Wishing you all the best, and we’d love to welcome you back anytime you need a little extra space!

5぀星のうち5の評䟡

I was served by Debbie at roomia in st


I was served by Debbie at roomia in st Mary’s. Her kindness & service was great. Today I tried it for the first time it was very easy. Thank you roomia & Debbie. Regards and Patrick.

2026幎4月11日
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thanks so much for your kind words.
We’re so glad your first experience was an easy one and that Debbie made you feel so well looked after.

We’ll be sure to pass this on to her. Thanks again for choosing Roomia!

5぀星のうち5の評䟡

Vicki was more than helpful

Vicki was more than helpful. She made it easy to find my unit and was a hoot to be around. Couldn’t recommend this place more. Thanks Vicki!

2026幎4月10日
自発的なレビュヌ
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thanks so much for the great feedback! 😊
We’re glad Vicki could make things easy (and enjoyable!)

We really appreciate the recommendation and will pass this on to her!

5぀星のうち5の評䟡

Needed to get larger space

Needed to get larger space. Was no problem very happy

2026幎4月9日
Roomia Self Storage ロゎ

Roomia Self Storage からの回答

Thanks for sharing! 😊
Glad we could make the move to a larger space easy for you, that’s exactly what we’re here for.

We appreciate you choosing Roomia!

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