Rubbish Collectors Ltd レビュー 

Rubbish Collectors Ltd からの回答

2025年5月3日

Hey Ginny,

Thank you for your feedback. First and foremost, I’m really sorry to hear that your experience didn’t go as planned. We aim for efficiency and clarity, and it seems there was a disconnect between the photos you provided and the actual scope of the waste to be collected. From our understanding, there was more waste than expected, which wasn’t fully captured in the pictures.

Our crew did try to assist with the additional load, and we offered a solution with an extra fee for the increased waste. I understand that this wasn’t ideal for you, and I regret that it led to frustration.

We’ll be reviewing our process to ensure accurate assessments moving forward, and I sincerely hope we can provide a more seamless experience if you choose to use us again. I also understand if you decide to seek a skip service for larger loads — we're always open to finding the best solution for you.

If you need any further clarification or if you’d like to discuss this further, feel free to reach out.

Thanks again

Rubbish Collectors Ltd からの回答

2025年5月3日

Hi Curtis,

Thanks so much for your kind words — really appreciate you taking the time to share your experience with Rubbish Collectors. It’s awesome to hear that booking your rubbish removal via WhatsApp was smooth and that our team delivered next-day collection exactly as promised.

We’re focused on building reliable, simple systems that just work — from instant messaging bookings to prompt arrival notifications (like that half-hour heads-up call). Glad that made a difference.

Looking forward to helping you again whenever you need fast, hassle-free rubbish clearance. And if you know someone else who could use a clean-up, feel free to send them our way — we’re always here to help.

Thanks again

Rubbish Collectors Ltd からの回答

2025年5月3日

Hi Kush,

Thanks for the great feedback — I really appreciate you sharing your experience with Rubbish Collectors.

We’re focused on building services that feel effortless, so it’s great to hear that you found the rubbish removal process quick and easy. Affordability matters too, so we’re glad our competitive pricing stood out and helped create a positive experience for you.

We’re constantly working to improve the efficiency of our waste collection services while keeping the cost fair — so your feedback tells us we’re on the right path.

Looking forward to helping you again anytime you need fast, reliable rubbish clearance. And if you’ve got friends or neighbours who could use a seamless clean-up, we’d love to assist them too.

Thanks again

Rubbish Collectors Ltd からの回答

2025年5月3日

Hi Michael,

Thank you for your thoughtful review — we truly appreciate your feedback.

At Rubbish Collectors, we operate with a clear mission: deliver reliable, on-time rubbish removal services with precision and professionalism. I’m glad to hear our team was both responsive and detail-oriented throughout your experience. Fulfilling every booking exactly as agreed is core to how we build trust.

Your recognition reinforces what we prioritize every day — excellent customer communication, operational consistency, and dependable service.

We’d be honoured to assist you again any time you need efficient waste collection, and if friends or colleagues are looking for a trustworthy rubbish clearance company, we hope you’ll recommend us.

Thanks again for choosing Rubbish Collectors.

Rubbish Collectors Ltd からの回答

2025年5月3日

Hi Christine,

Thank you for your feedback — I truly appreciate you taking the time to share your experience.

At Rubbish Collectors, we’re obsessed with delivering for our customers — especially in urgent rubbish removal situations. I’m glad our team was able to respond quickly and arrive first thing in the morning as promised. That kind of responsiveness is the result of intentional systems designed for speed and reliability.

Your praise for our polite and helpful team speaks directly to what we value most: customer trust, respectful service, and execution without compromise.

We look forward to assisting you again whenever you need fast, professional waste clearance. And if someone you know needs a dependable rubbish collection company, we’d be glad to help.

Thanks again for choosing Rubbish Collectors.

Rubbish Collectors Ltd からの回答

2025年5月3日

Hi Stephen,

Thanks for the great review. Moving an upright piano is no small task, and I’m glad our team handled it quickly, carefully, and without a scratch. That’s the standard we set at Rubbish Collectors — fast, respectful, no-nonsense service.

We’d be happy to help again anytime. And if someone you know needs bulky item removal, send them our way.

Rubbish Collectors Ltd からの回答

2025年5月3日

Hi Clive,

Your words carry weight — much like the 4,300kg of waste we’ve cleared for you lately. Thank you for your continued trust over the past 5 years.

At Rubbish Collectors, we pride ourselves on being reliable, responsive, and ready when it counts — like that emergency visit to clear space for your delivery. Glad we could help avoid a crisis.

Your recommendation means a lot. Anytime you need trusted rubbish removal or a fast response, you know who to call.

Rubbish Collectors Ltd からの回答

2025年5月3日

Hey Mark,

Thanks for the awesome feedback. At Rubbish Collectors, we aim for efficiency in everything — from the booking process to the collection. I’m glad our friendly team exceeded your expectations and left things tidy afterward. That’s the level of service we’re always striving for.

We’re focused on innovation, whether it’s how we handle your rubbish removal or how we improve the overall experience. If you need our services again, or know someone who does, we’d be happy to help.

Appreciate your recommendation

Rubbish Collectors Ltd からの回答

2025年5月3日

Hi Priya,

Thank you — really. It means a lot that you took the time to share your experience.

A last-minute rubbish collection isn’t always easy to pull off, but I’m proud our team stepped up and delivered. At Rubbish Collectors, we believe in being prompt, responsive, and making the whole process feel seamless — just like you described.

You’ve got our full commitment anytime you need fast, reliable rubbish removal. And if friends or neighbours are ever in a bind, we’d be honoured to help them too.

Take care

Rubbish Collectors Ltd からの回答

2025年5月3日

Hi Olivia,

Thank you kindly for your heartfelt review — I truly appreciate it.

It’s always a pleasure to hear that our team at Rubbish Collectors delivered not just speedy rubbish removal, but also kindness, professionalism, and that extra mile — like helping with disassembly, even on a bank holiday. That’s the kind of service we believe in: fair, human, and always reliable.

I’m glad we could make your last-minute rubbish clearance smooth and stress-free. Your 100% recommendation means a lot to us.

We’ll be here any time you need friendly, efficient rubbish collection, and we’d be honored if you shared our name with others who could use a hand.

Take care

Rubbish Collectors Ltd からの回答

2025年5月3日

Dear Simon,

Thank you for your kind words. At Rubbish Collectors, we believe that great service is not merely a matter of convenience — it is a commitment to excellence, and your feedback tells us we are on the right path.

You spoke of good communication and a team that worked without fuss — that is the spirit we aim to embody with every rubbish removal we undertake: clear, respectful, and efficient.

We are grateful for the opportunity to serve you. And should your friends, family, or neighbours ever need dependable waste collection, we stand ready to help.

With sincere thanks

Rubbish Collectors Ltd からの回答

2025年5月3日

Dear Mike,

Thank you for your generous feedback. At Rubbish Collectors, we understand that trust is earned by delivering on promises, and I’m pleased to hear that we lived up to yours.

We pride ourselves on offering reliable rubbish removal services that are both efficient and consistent, ensuring that every task is completed to your satisfaction.

We look forward to the opportunity to serve you again. And if you know anyone who could benefit from our professional waste collection, we’d be honored to help them too.

With gratitude

Rubbish Collectors Ltd からの回答

2025年5月3日

Robin,

Appreciate you dropping that review — straight fire! We’re all about making it happen, no matter what. You booked last minute, and we showed up in less than 2 hours — that’s what Rubbish Collectors is about: fast, friendly, and efficient service, every time.

Glad we could help with that sofabed — nothing too big or small for our team to handle. When you need us again, don’t hesitate to hit us up. And if you know anyone who needs quick, hassle-free rubbish removal, we got them covered too.

Stay awesome

Rubbish Collectors Ltd からの回答

2025年5月3日

Oh, Miss Hamilton, what a delightful review! Thank you so much, dear! It warms my heart to hear that your experience with Rubbish Collectors was as smooth as can be.

We understand that trying a new service can feel a bit daunting, but we're so pleased to know that our reliable rubbish clearance service put your mind at ease. Being on time, communicative, and efficient is what we pride ourselves on, and I’m glad that came through for you.

You’ve made our day with your kind words! If you ever need help again with waste collection or rubbish removal, you know we’re just a call away. And if you have any friends or family who need our services, do feel free to pass our name along, darling.

With warm thanks,

Rubbish Collectors Ltd からの回答

2025年4月3日

Hey Ania,

Thank you so much for your awesome review! It’s great to hear that your experience with Rubbish Collectors was perfect from start to finish. We take pride in being on time, and it’s fantastic to know our team’s helpfulness, politeness, and efficiency made the process smooth for you.

If you ever need our rubbish removal services again or know someone who’s planning a move, don’t hesitate to reach out. We’d be happy to help again anytime!

Take care,
Rubbish Collectors 🚛✨

Rubbish Collectors Ltd からの回答

2025年4月3日

Hey Nezhada,

Thank you for the fantastic review! We're so glad to hear that your experience with Rubbish Collectors was seamless and that we could help with your same-day collection. It’s great to know that the service was expedited to your satisfaction and that the payment process was quick and easy for you.

If you ever need rubbish removal again, or know someone who does, we’d love to help out once more. Thanks again for choosing us!

Take care,
Rubbish Collectors 🚛✨

Rubbish Collectors Ltd からの回答

2025年4月3日

Hey Mihai,

Thanks a ton for the great feedback! We’re so happy to hear that you found our team at Rubbish Collectors to be professional and effective, and that we were able to stick to our promise of being there on time. We take pride in delivering reliable rubbish removal services, and it’s awesome to know you were satisfied with the experience.

If you ever need our services again, or know someone who could use a hand, we’re always here and ready to help. Thanks again, Mihai!

Take care,
Rubbish Collectors 🚛✨

Rubbish Collectors Ltd からの回答

2025年4月3日

Hey Sarah,

Thank you so much for the amazing review! We’re thrilled to hear that your experience with Rubbish Collectors was smooth from start to finish. It’s great to know that our team was able to provide you with a clear quote and handle your furniture clearance quickly and efficiently, while also being flexible with timing to meet your needs.

If you ever need rubbish removal again, or know anyone else who could use our services, we’d love to help. Your recommendation means the world to us!

Take care,
Rubbish Collectors 🚛✨

Rubbish Collectors Ltd からの回答

2025年4月3日

Hey Linda,

Thanks so much for the kind words! We're really glad to hear that our team at Rubbish Collectors was able to provide you with quick, efficient service and that everything went smoothly. Our team works hard to make sure your rubbish removal experience is as hassle-free as possible, and it’s awesome to know we delivered just that.

If you ever need us again, or know someone who could use a hand with rubbish removal, don’t hesitate to reach out. We’d be happy to help!

Take care,
Rubbish Collectors 🚛✨

Rubbish Collectors Ltd からの回答

2025年3月20日

Hi Corin,

We’re truly sorry to hear about your experience, and we appreciate you bringing this to our attention. Customer satisfaction is our top priority, and we regret that we didn’t meet your expectations this time.

Our team is trained to handle removals efficiently and safely, but we understand that in this instance, you felt let down. We’d love the opportunity to look into this further and find a way to make things right. We will investigate your experience and return back to you.

We value your feedback, as it helps us improve our services. We hope to have the chance to regain your trust in the future.

Best regards, Rubbish Collectors Team