The service was first class the men arrived on time they explained what they were g going to do they clean up each day before they left . There was one window that was wrong but that is being put... もっと見る
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We had a replacement conservatory for our 30 year old one which had a poly carbonate roof. The new one is modern glass with great tilda turn opening windows. The salesman was great, not pushy at all,... もっと見る
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Really helpful sales person at local showroom to select a new composite front door. Delivery was quicker than expected. Great service from Nigel and Marc fitting, very clean and tidy, and only took... もっと見る
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We have been very impressed with the entire process of purchasing windows and doors through Fineline. Superb installation by Marc and Nigel, who carried out the work to the highest standard. They wor... もっと見る
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企業情報
SEH BAC について
当該企業による記述
SEH BAC are the leading double-glazing installer serving the South East of England. We are one of the longest-serving home improvement providers in the UK, with 50 years’ experience installing to homes and that, combined with our customer commitment, has seen us build up our exceptional reputation amongst homeowners in Essex, Suffolk and beyond. Our multi-award-winning product range includes high-quality windows, doors, conservatories, orangeries and extensions. We are accredited by the relevant industry bodies and associations, meaning you can buy with confidence and be sure that all our products meet strict security, energy efficiency and quality standards.
As recent winners of ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards, and winners of some of the biggest industry awards in the past, including ‘South-East Company of the Year 2019’ and ‘Installation of the Year,’ you can be sure that we are a locally reputable and expert installer.
10 year guarantee
Great materials, fantastic service.
連絡先
1 Olympus Close, IP1 5LJ, Suffolk, 英国
- 0800 666 444
- sales@sehbac.com
- sehbac.com
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excellent fitters worked really hard…
excellent fitters worked really hard did not leave any mess and was very considerate would recommend
Ryan and Connor I am so pleased with the way my house looks now thankyou so much

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Great windows / doors, fitted by experts.
We had BAC windows before and were very pleased with them. The sales and surveyor were very good. However the two fitters are amazing. Both called Gavin. Hard working, very personable, helpful and accommodating. Great ambassadors for the company. The windows are superb.

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Installation was seamless
Installation was seamless. Had issues with incorrect glass size for the porch door and same day the manager brought the correct size to fit. Also the glass in my front door was the incorrect glass which was instantly put on order for a weeks time to correct. Massive thank you to Ryan and Connor for being friendly and polite especially with my dog. As well as their manager for correcting faults efficiently.

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From the first contact to the sales…
From the first contact to the sales advice , after sales communication and installation everyone has been helpful and informative.
Marc and Nigel showed up on time to install and worked so well as a team efficiently and quickly.
They cleared as they worked and were a pleasure to have around. Clearly they both know exactly what they are doing.
The quality and finish of the windows is excellent.
I would absolutely recommend them to anyone who is looking for good value.
If they install in your area don’t look anywhere else.

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Helpful from the first discussion
Helpful from the first discussion when entering the showroom, variety of windows and doors to look at and choose from.

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AN absolutely brilliant company to deal…
AN absolutely brilliant company to deal with. Extremely reliable and back up their installations 100% even after a number of years.

SEH BAC からの回答
Guus was a pleasure to deal with
Guus was a pleasure to deal with. We had many questions and variations to deal with, dealt with patiently and professionally.

SEH BAC からの回答
Very professional service -
Martin listened carefully to our requirements, made helpful suggestions and provided us with a comprehensive competitive quotation for our windows. Reassurance from a showroom visit to view the quality of the product enabled us to place an order.

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Second time I’ve used this company and…
Second time I’ve used this company and both times the experience has been excellent. Knowledgable, helpful and polite staff, special thanks to Tony the fitter who was the cleanest and most efficient tradesperson I’ve ever used. Very impressed!

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Very satisfied with the work done
Excellent communication with Sales (Ged Maloney), surveyor and the fitters (Paul & Lee) - very pleased with the job.
Paperwork (all emailed) said to pay the balance, on completion, to the fitters and gave details for paying by cheque. I twice rquested Bank details for transfer, these were not forthcoming. Fitters could not take a cheque; nor the Chelmsford showroom. Please update your paperwork to remove cheque payment as an option.

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New doors and windows
we had our all our windows and doors fitted and are very happy with the the service we have received from start to finish from everyone .
Gregg was our first point of call who was outstanding and took the time to help with our pre order installation . We had a great survey done by Colin again very professional to make sure everything was correct before installation .
our windows and doors work fitted by Tony and Mike again can not fault the workmanship and left everything very tidy after fitment we also had a follow up call after installation from Maggie again very helpful. We are very satisfied with our windows and doors the work was completed very professionally , we would highly recommend this company to family and friends .
Thank you all very much

SEH BAC からの回答
After sales/customer service awful
We first used Sehbac 15 years ago at our previous house. The whole experience was very good and the windows and doors of good quality. We had a salesman who came round David Townsley who explained all well.
We decided to use them again because of our previous experience. Before I go any further the fitter Tony was excellent. Twice the wrong windows turned up and their install dept blamed it on us, even though the design was there in front of them. We had patio doors fitted, within a month the handle wouldn’t lock. This took them 3 weeks to attend. Within 48 hours the same again. Different person turned up again another 3 weeks. Then one of the patio doors leaked ruining a new carpet they said 3 weeks and couldn’t come any sooner even though water was coming through the door onto the carpet. Now one of our windows do not close properly. I rang up and frankly the customer service was very rude saying they had sent me a email, which I still haven’t received and again 3 weeks. It is because of where I live and no services out this way. I live in a large town 20 miles from their depot so a 30 to 40 minute drive depending on traffic. Now thinking about a conservatory but will be looking somewhere else. A shame really, because they used to be so good and efficient.

SEH BAC からの回答
Our Experience Replacing an Old Conservatory
We recently had our old conservatory replaced by SEH BAC, and we could not be more delighted with the results. The entire team did a brilliant job from start to finish. We cannot praise their staff and guidance enough—they truly are fantastic people to deal with.
Dave and Carl, who carried out the fitting, were both extremely friendly and thoroughly professional throughout the process. Their attention to detail and dedication to their work were evident every step of the way.
Cliff and Kevin oversaw the project and consistently went out of their way to assist us, ensuring everything ran smoothly and addressing any questions we had promptly.
We also want to mention Mark Harris, who was incredibly helpful and accommodating when we needed to delay the start of the project. His understanding and support made the process much less stressful.
Overall, we highly recommend SEH BAC to anyone considering home improvements. Our experience has been exemplary, and we are extremely grateful to the entire team for their professionalism, friendliness, and outstanding service.

SEH BAC からの回答
Perfect service Mark Heyward SEHBAC
Perfect service from Mark Heyward from SEHBAC Chelmsford - very knowledgeable and helped in choosing the perfect front door for us - the door was fitted within 3-4weeks from ordering - and looks amazing!!! Many thanks

SEH BAC からの回答
Exceptional
Amazing customer service every part of the way. We had a conservatory built 10 years ago and we remain delighted with it. I needed info about installation when I was selling the house. They went out of their way to help me. Exceptional service.

SEH BAC からの回答
Fabulous service from start to finish
Fabulous service from start to finish
I ordered two new doors and the service throughout has been exemplary.
Everyone who I dealt with has been a real credit to the Company - Mark at the Chelmsford showroom who helped with the order, Scott, the surveyor (who came out the following day!) and a very special mention to John and Paul, who installed our doors. They were a pleasure to have around, tidy, courteous, worked incredibly hard, on a very cold day, and did a wonderful job.
Our new doors look fantastic, were delivered ahead of expectations and we even had a visit from Gary at the end of the day to follow up. Very satisfied and I wouldn't hesitate to recommend them.

SEH BAC からの回答
Amazing doors amazing employees. Couldn't have done anymore for us
Darren and Tyler who fitted the doors were absolutely amazing. Did an incredible job and were so friendly and answered all the questions we had. The doors look amazing and the fit is incredible. We could not be happier. Just to say again Tyler and Darren are an absolute credit to the company.

SEH BAC からの回答
We have just had our sliding doors installed…
We have just had our sliding doors fitted in our dining room by Darren and Tyler, and I wanted to share how impressed we were with both of them. Not only were they respectful and polite throughout, but the quality of their workmanship was exceptional. They clearly took great pride in ensuring the final result was perfect, and the doors have been installed beautifully. Thank you!

SEH BAC からの回答
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