SEH BAC レビュー 2,399

Superb service from start to end and a quality door! I am very happy. Lee and Michael were efficient, professional, friendly and tidy. Stacey, one of the installation administrators, who I spoke with a few times, was also a credit to the company being friendly and helpful. I will not hesitate to go back when I’m ready to place further orders. Thank you for making the process simply while retaining a quality service.

Very difficult to get an appointment to fix a couple of windows that they installed some years ago. I tried to get a slot for one whole year and then I eventually got it. The very same morning of the appointment I sent them an email to ask for confirmation on the times given and they responded that they had actually not closed my appointment, so no appointment!!! which left me in shock and very frustrated.
It has been a total waste of time trying to get an appointment with a company who does not show any interest in customer care once the installation has been completed.

Windows door & rooflining look excellent and the contacts we had were perfect from the Agent all the way through to the guys doing the actual fitment, could not of asked for anything more

From the start,it was seamless as David is very knowledgeable in the window business.A bit unimpressed about the scheduled dates not being meet but the fitters were all great and the work looks amazing.

I have no minuses with this company. Had a conservatory 3 years ago which I'm really happy with they organized the whole build efficiently and everything went without a hitch. Received all relevant certificates after completion, brilliant. I have recently used them for doors and windows experiencing the same level of care and efficiency. Thank you to everyone at SEHBAC for your honest service...

We purchased a door from SEHBAC which we assumed from speaking to the salesman, viewing the doors in chelmsford showroom and the high price point that we would receive a high quality door which is fitted by professionals. Unfortunately this was not the case. We have had nothing but problems from the second the door was installed.... 14 in total. They pre-warn you about 'snagging' issues occurring which is normal and they'll get them fixed. I am a reasonable person and understand issues occur so the odd thing here and there which gets fixed is understandable however 14 issues (so far), 12 from the second it was fitted and a other 2 now 3months down the line.
They have come back to fix the issues by just turning up and not pre-arranging a date and time. Luckily we have been in and the issues have been dealt with to a fashion however we now have scratches on our door where they used a knife to cut a lot of excess silicon off. Fixing the scratches was to use a touch up paint pen very poorly so you can still see scratches and a slightly different shade of paint.
Honestly I could go on and on about the issues but I have wasted so much of my time of this company I am getting fed up giving them more of my time. PLEASE AVOID!

The work was completed thoroughly to a high standard. At the end of each day the place left clean and tidy. Small snags were identified and dealt with.

The staff is excellent

A simple front door replacement done without fuss.

From start to finish everything went smoothly. Ged sold us our windows and doors. Good price and no pushy sales pitch. Very knowledgeable, patient and personable. The surveyor, Colin, was thorough and efficient. Glen and Gavin, the installation team were clean tidy, courteous and Glen made sure I knew how everything worked which was very much appreciated. Even Steve, the installation boss, came round to check I was happy with the whole process. I can't fault my experience with this company and have no hesitation in recommending them.

Good on price and friendly staff. We were unable to complete purchase so our deposit was returned to us.

The two window fitters were very professional, Polite, tidy, and respected our property.
cleaned up after the installation.

Stuart the salesman very knowledgeable and helpful when choosing. The surveyor also great. The fitters were very respectful of our property and very clean and tidy. Dealing with the office was a treat the people couldn't have been more caring and helpful. A big thank you to you all.

We love that Ged sold us our windows about 25 years ago and they are still going strong. He also helped us choose a front door 12 years ago and has just helped us again with a new door (nothing wrong with the old one).

The work was carried out by two fitters who work well and all done in a day. Very good workers.

My wife and I have just had our house fitted with weather-boarding all round the upper part of our property and can honestly say we are absolutely delighted with the service provided by your company.
From the initially enquiry at your Colchester showroom where friendly and efficient staff advised us on colours making it easy for us to make a choice 9OLive Grey). Through the ordering, surveying and financial sections which were swift and seamless. To the actual installation with swift and efficient scaffolding provided by Colchester Scaffolding followed by your Roofline team of Paul and Lee. Who travelled from Kent each day and worked tirelessly and efficiently on a daily basis to complete the job to a highly professional standard. They even explained what they were doing and why at each stage of the installation. Therefore we would not hesitate in recommend SEH BAC to anyone looking for quality products and outstanding efficiency

Martin was amazing.
He gave me lots of options and was very patient when I changed what I wanted.
The whole process was easy, friendly and unrushed.

Friendly and knowledgeable staff,Items on display in showroom this is better than just looking through a brochure get to feel the real merchandise

I was really happy with the results of the job, would recommend them to everyone I know. Thank you very much

Everyone in the company from start to finish of having new windows fitted have been very friendly, helpful and efficient. The two fitters John & Paul have been exceptional it all looks fantastic. Many thanks to all at SEH Ipswich