The service was first class the men arrived on time they explained what they were g going to do they clean up each day before they left . There was one window that was wrong but that is being put... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a replacement conservatory for our 30 year old one which had a poly carbonate roof. The new one is modern glass with great tilda turn opening windows. The salesman was great, not pushy at all,... もっと見る
企業が回答しました
Really helpful sales person at local showroom to select a new composite front door. Delivery was quicker than expected. Great service from Nigel and Marc fitting, very clean and tidy, and only took... もっと見る
企業が回答しました
We have been very impressed with the entire process of purchasing windows and doors through Fineline. Superb installation by Marc and Nigel, who carried out the work to the highest standard. They wor... もっと見る
企業が回答しました
企業情報
SEH BAC について
当該企業による記述
SEH BAC are the leading double-glazing installer serving the South East of England. We are one of the longest-serving home improvement providers in the UK, with 50 years’ experience installing to homes and that, combined with our customer commitment, has seen us build up our exceptional reputation amongst homeowners in Essex, Suffolk and beyond. Our multi-award-winning product range includes high-quality windows, doors, conservatories, orangeries and extensions. We are accredited by the relevant industry bodies and associations, meaning you can buy with confidence and be sure that all our products meet strict security, energy efficiency and quality standards.
As recent winners of ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards, and winners of some of the biggest industry awards in the past, including ‘South-East Company of the Year 2019’ and ‘Installation of the Year,’ you can be sure that we are a locally reputable and expert installer.
10 year guarantee
Great materials, fantastic service.
連絡先
1 Olympus Close, IP1 5LJ, Suffolk, 英国
- 0800 666 444
- sales@sehbac.com
- sehbac.com
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Superb service from start to end
Superb service from start to end and a quality door! I am very happy. Lee and Michael were efficient, professional, friendly and tidy. Stacey, one of the installation administrators, who I spoke with a few times, was also a credit to the company being friendly and helpful. I will not hesitate to go back when I’m ready to place further orders. Thank you for making the process simply while retaining a quality service.

SEH BAC からの回答
Very difficult to get an appointment to…
Very difficult to get an appointment to fix a couple of windows that they installed some years ago. I tried to get a slot for one whole year and then I eventually got it. The very same morning of the appointment I sent them an email to ask for confirmation on the times given and they responded that they had actually not closed my appointment, so no appointment!!! which left me in shock and very frustrated.
It has been a total waste of time trying to get an appointment with a company who does not show any interest in customer care once the installation has been completed.

SEH BAC からの回答
Windows door & rooflining look…
Windows door & rooflining look excellent and the contacts we had were perfect from the Agent all the way through to the guys doing the actual fitment, could not of asked for anything more

SEH BAC からの回答
Amazing job done.
From the start,it was seamless as David is very knowledgeable in the window business.A bit unimpressed about the scheduled dates not being meet but the fitters were all great and the work looks amazing.

SEH BAC からの回答
Conservatory, windows and doors
I have no minuses with this company. Had a conservatory 3 years ago which I'm really happy with they organized the whole build efficiently and everything went without a hitch. Received all relevant certificates after completion, brilliant. I have recently used them for doors and windows experiencing the same level of care and efficiency. Thank you to everyone at SEHBAC for your honest service...

SEH BAC からの回答
Soooo many 'snagging' issues, very poor!
We purchased a door from SEHBAC which we assumed from speaking to the salesman, viewing the doors in chelmsford showroom and the high price point that we would receive a high quality door which is fitted by professionals. Unfortunately this was not the case. We have had nothing but problems from the second the door was installed.... 14 in total. They pre-warn you about 'snagging' issues occurring which is normal and they'll get them fixed. I am a reasonable person and understand issues occur so the odd thing here and there which gets fixed is understandable however 14 issues (so far), 12 from the second it was fitted and a other 2 now 3months down the line.
They have come back to fix the issues by just turning up and not pre-arranging a date and time. Luckily we have been in and the issues have been dealt with to a fashion however we now have scratches on our door where they used a knife to cut a lot of excess silicon off. Fixing the scratches was to use a touch up paint pen very poorly so you can still see scratches and a slightly different shade of paint.
Honestly I could go on and on about the issues but I have wasted so much of my time of this company I am getting fed up giving them more of my time. PLEASE AVOID!

SEH BAC からの回答
Windows and doors replaced, now seem to have always been there
The work was completed thoroughly to a high standard. At the end of each day the place left clean and tidy. Small snags were identified and dealt with.

SEH BAC からの回答

SEH BAC からの回答
From start to finish everything went…
From start to finish everything went smoothly. Ged sold us our windows and doors. Good price and no pushy sales pitch. Very knowledgeable, patient and personable. The surveyor, Colin, was thorough and efficient. Glen and Gavin, the installation team were clean tidy, courteous and Glen made sure I knew how everything worked which was very much appreciated. Even Steve, the installation boss, came round to check I was happy with the whole process. I can't fault my experience with this company and have no hesitation in recommending them.

SEH BAC からの回答
Good on price and friendly staff
Good on price and friendly staff. We were unable to complete purchase so our deposit was returned to us.

SEH BAC からの回答
very happy
The two window fitters were very professional, Polite, tidy, and respected our property.
cleaned up after the installation.

SEH BAC からの回答
Out with the old in with the new
Stuart the salesman very knowledgeable and helpful when choosing. The surveyor also great. The fitters were very respectful of our property and very clean and tidy. Dealing with the office was a treat the people couldn't have been more caring and helpful. A big thank you to you all.

SEH BAC からの回答
Continuity
We love that Ged sold us our windows about 25 years ago and they are still going strong. He also helped us choose a front door 12 years ago and has just helped us again with a new door (nothing wrong with the old one).

SEH BAC からの回答
Window replacement
The work was carried out by two fitters who work well and all done in a day. Very good workers.

SEH BAC からの回答
A Truly Pleasant and Efficient Installation Experience
My wife and I have just had our house fitted with weather-boarding all round the upper part of our property and can honestly say we are absolutely delighted with the service provided by your company.
From the initially enquiry at your Colchester showroom where friendly and efficient staff advised us on colours making it easy for us to make a choice 9OLive Grey). Through the ordering, surveying and financial sections which were swift and seamless. To the actual installation with swift and efficient scaffolding provided by Colchester Scaffolding followed by your Roofline team of Paul and Lee. Who travelled from Kent each day and worked tirelessly and efficiently on a daily basis to complete the job to a highly professional standard. They even explained what they were doing and why at each stage of the installation. Therefore we would not hesitate in recommend SEH BAC to anyone looking for quality products and outstanding efficiency

SEH BAC からの回答
Martin was amazing.
Martin was amazing.
He gave me lots of options and was very patient when I changed what I wanted.
The whole process was easy, friendly and unrushed.

SEH BAC からの回答
New French doors
Friendly and knowledgeable staff,Items on display in showroom this is better than just looking through a brochure get to feel the real merchandise

SEH BAC からの回答
I was really happy with the results of…
I was really happy with the results of the job, would recommend them to everyone I know. Thank you very much

SEH BAC からの回答
Everyone in the company from start to…
Everyone in the company from start to finish of having new windows fitted have been very friendly, helpful and efficient. The two fitters John & Paul have been exceptional it all looks fantastic. Many thanks to all at SEH Ipswich

SEH BAC からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







