simploo.co.uk レビュー 

36
TrustScore 5段階評価の3.5

3.3

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5つ星のうち5の評価

Product purchased for use on our narrowboat. Works well no smells fan quiet wee container holds a sensible amount as does solid container. Customer service has been excellent. Unit feels solid enough... もっと見る

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5つ星のうち5の評価

Had problems with my simploo mini, which have, after speaking at length with Kate, have now been resolved. Using the wrong chemicals for cleaning and maintenance and not being aware of the exi... もっと見る

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5つ星のうち1の評価

I have used different loos all over the world. Squat toilets, drop toilets, holes in the ground... Basically everything you can think of. Recently went to a campsite where there was a Simploo and I've... もっと見る

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5つ星のうち1の評価

2 years in the simploo nano is a truley awful product. the design of the seperation has not taken no regard for the female anatomy. the fixings have all rusted the cover randomly closes mid deposit l... もっと見る

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3.3

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TrustScore 5段階評価の3.5

36件のレビュー

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5つ星のうち5の評価

Simploo original

Simploo original, absolutely delighted with this toilet system and I have no reservations recommending Simploo absolutely incredible! Great customer service always answer any questions prior to purchase and after . Many thanks a very satisfied Simploo customer.

2026年8月20日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you for your lovely review Colin. It’s fantastic to hear that you’re so pleased with your Simploo Original, and we really appreciate you taking the time to share your experience. We’re always happy to help with any questions, before or after purchase, so it’s wonderful to know you’ve found our customer service helpful too. Many thanks for your support and for recommending Simploo!

5つ星のうち5の評価

Had my simploo since October

Had problems with my simploo mini, which have, after speaking at length with Kate, have now been resolved.
Using the wrong chemicals for cleaning and maintenance and not being aware of the existence of a pee deflector, necessary as my wife has a disability, i inadvertently created some failure issues, which I would advise anyone in the market for this toilet, to investigate at depths at time of purchase.
Again, many thanks to Kate for her support, and replacing the parts that were needed. I was made aware that this problem could have been avoided, and I was willing to pay for the parts, but Kate has offered me them gratis. Hopefully I will be problem free moving forward.

2026年8月4日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you Paul for taking the time to update your review and for giving us the opportunity to work through the issues with you. We’re pleased we’ve been able to find a solution and hope you and your wife enjoy many years of trouble-free use of your Simploo Mini.

Hi Paul

We’re sorry to read that you’ve experienced these issues with your Simploo.

This is the first time we have been made aware of any problems with your toilet. We contacted you directly after seeing your review and asked for further information so that we could investigate the issues you describe, but unfortunately we haven’t received a response.

We would always encourage customers to contact us if they experience a problem, as we are very happy to investigate and help wherever we can. Without any further information, we are unfortunately unable to determine what has caused the issues described in your review.

If you would like us to investigate this further, please do get in touch and we will be happy to help.

5つ星のうち1の評価

I have used different loos all over the…

I have used different loos all over the world. Squat toilets, drop toilets, holes in the ground... Basically everything you can think of. Recently went to a campsite where there was a Simploo and I've got to say it was the most revolting toilet I have ever used. Who the hell wants to put their hand into the toilet bowl and open a door before and after ever use?! Never ever again. Terrible concept executed poorly.

2026年6月21日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

This review relates to a toilet encountered at a campsite rather than a product purchased directly from us.

As the manufacturer, we have no information about the age, condition, installation, maintenance, or cleanliness of the specific unit used and therefore cannot comment on the circumstances described.

The experience described appears to relate to the management and facilities of a particular campsite rather than the performance of a specific Simploo product.

We are therefore unclear why these concerns have been directed at the manufacturer rather than the campsite operator responsible for the facilities provided.

5つ星のうち5の評価

Does its job well

Product purchased for use on our narrowboat. Works well no smells fan quiet wee container holds a sensible amount as does solid container. Customer service has been excellent. Unit feels solid enough i'm sure it'll last a decent length of time. Happy customers.

2026年5月22日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you for taking the time to leave such a lovely review. We're delighted to hear that your unit is performing well on your narrowboat and that you've found it doesn't smell, is quiet, and practical to use. It's great to know the container capacities are working well for your needs and that the build quality has given you confidence in its longevity.

We're especially pleased that we were able to provide excellent support throughout your experience.

5つ星のうち2の評価

My honest review of the Simploo mini

My honest review of the Simploo mini:

Pros:
- Customer after care
- The sleek design
- no smell from the solids (we have the fan and carbon filter)

However although I really want to love the toilet it really does need a lot of work to be truly practical . We have had lots of parts break and require replacements which I will give to Simploo they replace without question. However….

Cons
- The 3d printed parts are cheaply made and are not made to last (which is most of the toilet)
- The toilet cannot withstand daily use without elements failing within a year
- within two weeks of using, the pee sensor broke, so really it’s just a novalty
- Our pee pot began leaking
- replacements can take time, not ideal when you are full time in a camper and rely on the product
- the pee bottle needs refining and the mineral build up in the pee bottle means daily cleaning and isn’t pleasant
- although they provide replacements for the broken parts I feel it shouldn’t break in the first place so frequently, and it’s just a real inconvenience especially when on the road.

Overall I want to love but it doesn’t hold up to daily use, so for the cost I would look elsewhere, for something with a more reliable build, unless Simploo improve the quality of its build.

Edit* I’d like to add some clarity to the next day per bottle replacement. I reached out saying our pee bottle was leaking and I’d like to order a (paid for) replacement and that we are going away on a trip for three months in 2.5 weeks, they originally said at a replacement would take 3-4 weeks as it’s not a stocked item and there was nothing more they could do. She then found a bottle lying around and then I paid for it this evening and she shipped the spare. It was only by luck they found a spare bottle otherwise it would have taken 4 weeks ans we would have been left on our trip with a leaking bottle. Currently waiting for the bottle to be delivered and will be inspected then.

2026年4月20日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you for your review.

We’ve supported you with multiple replacements where issues have been reported and have always responded promptly to help resolve them. Most recently, we also arranged and dispatched an urgent replacement bottle on a next-day service ahead of your trip.

We note your comments regarding durability and day-to-day use. While we appreciate this is your experience, it doesn’t reflect the feedback we typically receive from customers using the product long-term. That said, these are areas we continue to review as part of ongoing product development.

5つ星のうち5の評価

We have lived on our boat for eleven…

We have lived on our boat for eleven years and are in the process of ordering our second simploo. Love the design, the common sense use ability and we love it. I have only ever used hot soapy water to clean, and no complaints there. Thanks guys. Great product.

2026年4月17日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Hi Jean,

Thanks so much for your lovely review and for choosing Simploo again! It’s great to hear the design and ease of cleaning have worked so well for you over the years.

We really appreciate your support and wish you many more great years on board.

5つ星のうち1の評価

The worst purchase of our van conversion project

This review is based on our ownership of the Simploo mini from 2022. It's taken a while as we wanted to give the product the best chance.

The product - great looks which first attracted us to the Simploo, but at a great compromise of quality and robustness. Since we purchased the first Simploo, we've had the following replacements. A replacement lid assembly. An entirely new replacement loo. A replacement wee guard. A new base to reinforce the entire unit as both of our Simploos split at the base. The magnets to hold the solids flap back when in use have rusted in both Simploos and have fallen off. We've scavenged the lid from the original loo to replace the lid on the new loo. This lid has now warped like the original. The wee level detector has never worked consistently on either loo. The fan does nothing for smells.

Throughout ownership Simploo have dealt with every problem quickly and efficiently. We did tire of hearing that we were the only customers who had experienced " that problem", when its clear to see that many other people have had the same.

However, we're both tired of having to make contact to correct issues for Simploo and have decided to replace the unit with a Thetford product at 1/5 th of the Simploo price.

Just for clarity, my partner made the purchase so my name may not appear on the order records.

2026年4月12日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you for taking the time to leave a review. We’re sorry to hear that your experience with Simploo has not met your expectations.

We have been able to identify the order and associated support history, and have responded based on our records.

Over the course of your ownership, we have provided extensive ongoing support, including multiple replacement parts and assemblies, a full replacement unit, and additional reinforced components, all supplied in response to the issues raised and in an effort to reach a satisfactory long-term outcome. In several instances, we worked through repeated iterations of parts and solutions to address the concerns reported.

We went to significant lengths to support this case over an extended period, but were ultimately unable to reach a resolution that met your expectations.

Alongside this, we have consistently provided product care and usage guidance to help ensure correct operation and longevity, and our support has been delivered in line with this throughout.

Our priority has always been to respond promptly and provide practical, solution-focused support, which we have done consistently over an extended period in this case.

We are sorry that despite this level of support, the product has not met your expectations and that you have chosen to move to an alternative solution.

We take all customer feedback seriously and will continue to review cases such as this as part of our ongoing product and support development.

5つ星のうち5の評価

Highly recommended

I’ve been using simploo toilet in my van every day for over 2 years and I couldn’t be happier with it.
The quality is excellent, it’s surprisingly comfortable, and maintenance is straightforward. Emptying is quick and hassle free and even after several days of use, there’s no unpleasant odour. I honestly wouldn’t swap it to anything else.
What deserves a special appreciation is their outstanding customer service. It’s hands down the best I’ve ever experienced. The team ,especially Kate, is incredibly attentive, responds quickly, and genuinely cares about their customers.
This is a fantastic product backed by an equally fantastic team. I highly recommend it to anyone considering a composting toilet.

2026年4月2日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you so much for taking the time to share such a detailed and thoughtful review.

We’re absolutely delighted to hear that your Simploo toilet has been working so well for you over the past two years, especially with daily use. It’s great to know that the comfort, ease of maintenance, and odour control are all living up to expectations, as those are exactly the things we work hard to get right.

Your kind words about our customer service mean a great deal to us, our team genuinely works hard to support every customer.

Thanks again for your recommendation.

5つ星のうち2の評価

It was less than 18 months before the…

It was less than 18 months before the product pretty much crumbled, all the parts for the fan are 3d printed so fell apart and are useless, the toilets cracked in several places. It's literally in bits with screws sticking out, it's dangerous to even use.

It's not fit for purchase, £600 is a heck of a lot of money to spend on a toilet that doesnt make it a year and a half.

Tried contact simploo several times on the subject and received zero response.

Do not waste your money on this product.

- in response to their reply, the order was placed under my husband's name and emails would have been sent from his email too.

*UPDATE* -

Simploo are now in contact, they reached out after seeing I'd left this review, said they had no records of any of our emails to them about previous complaints, I will update and alter this view to reflect the outcome of their customer services.

2025年8月25日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

We have no record of a purchase under this name and have not received any direct contact from you regarding these issues. At Simploo, we take every customer concern seriously and respond to all inquiries without fail.

If you have an order with us, please contact us directly with your order details so we can investigate and resolve any legitimate concerns.

5つ星のうち1の評価

Urine Leaks

Firstly the customer service from Simploo has been excellent. Unfortunately we've needed to contact them a lot as the product hasn't been fit for purpose. Having now had to mop up urine from the bathroom floor for a second time in less than a year we've been forced to give up and purchase an alternative - a very expensive and highly unpleasant mistake and you're advised to avoid making the same.

We've had the Simploo Mini for under two years. During that time almost every component has broken. Up until now each of them has been replaced without any fuss but after the latest leak we've had to give up. The toilet is largely made up of 3D printed material and it isn't up to the job. The vanity cover is flimsy and has broken several times. The lid itself is made of good quality plastic but the hinge holding it in place is also 3D printed and has literally crumbled apart. The worst problem however has been the urine bucket.

A few months ago we discovered a puddle of urine across the bathroom floor. It took some while to discover it had leaked from the urine bucket, not only through the bucket itself but also through the main toilet casing and onto the floor. Simploo provided us with a temporary smaller bucket (which quite honestly is of a far superior manufacture) and after some weeks replaced the original urine container. At that time we were led to believe it was perhaps our use of cleaning products that had contributed to the failure of the bucket.

With the new bucket we haven't used any cleaning products at all (which hasn't been ideal) to avoid any issues, however last night we discovered another puddle of pee leaking from beneath the Simploo toilet. There can be no doubt this time that this is due to the use of unsuitable materials and the urine container isn't fit for purpose.

If you're using it as an occasional toilet in a van it may just be good enough for your needs but if you're expecting to rely on it for regular use you'd be sensible to use an alternative. The Simploo Mini simply isn't god enough.

2026年3月4日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

We’re sorry to hear about your experience and understand your frustration. We’ve done our best to support you over time with multiple replacements and temporary solutions, and we take feedback like yours seriously. Most customers do not encounter these repeated issues, but we will continue to use your comments to improve our products.

5つ星のうち1の評価

DELETING REVIEWS?!?!

So after you have deleted my review from 6 days ago, here is again from my other account so you can’t say it anymore you are unable to find my contact information in your database because I have proof of purchase and emails with this account! ;) Also just so you know Trustpilot is for us to write our honest reviews, it’s so wrong to delete them or to tell people that they shouldn’t leave reviews without contacting you first.

NEVER EVER AGAIN!!!
We have bought simploo mini for over £600 in 2023 but we only started to use it exactly 2 months ago when we have started our travel journey so we are out of warranty. About a month ago it’s started to fell apart that we had to use a glu gun to repair the flip and the top ring on the urine bottle. Just right now while I’m writing this review we have noticed small pieces of plastic on the floor just to find out that one of the leg has broken off completely too.. I agree 1000% with all the other reviews that it’s no more than a cheap 3D printed buckets and components for £600 it’s ridiculously expensive!!! Urine has gone everywhere to the back too so you have to pee very carefully otherwise you end up cleaning both buckets every time. We are using bin bags for the solids not the provided bucket because we don’t want to end up being stinky and messy even more. We are emptying and cleaning the urine bottle every day and using spray and wipe every time after peeing but even then it’s still stinks so badly that it’s unbearable and disgusting…. 🤮 This is our biggest regret of purchase we ever made for our campervan… I feel so bad that I did convince my partner to buy this cause he wanted to buy a £10 cheap bucket with a toilet seat and I’m pretty sure that would have been 💯 times better choice. I would NEVER EVER recommend buying any type of Simploo because it’s clearly made out of cheap materials that would never cost over £600!! Please believe to all the negative reviews, I know you want a nice and tidy looking toilet just like myself but trust us and DO NOT choose Simploo!

2026年2月18日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

For clarity, businesses cannot delete reviews on Trustpilot. Only Trustpilot can remove a review if it breaches their guidelines.

We requested order details twice so we could investigate the concerns raised but did not receive a response. We remain happy to review any genuine purchase and assist directly if you contact us with your order information.

Our goal is always to resolve issues constructively and fairly.

5つ星のうち3の評価

Not bad, but a lot of issues. And 4 years of life at most.

It's a decent designed toilet which looks nice but has a lot of design issues which should be worked on. The 3d printed handles and spacers don't work well and will eventually all fail.
The pee alarm has a 3 months life at best, and you are bound to have leaks from gaps or just from overflow.
Also it's very difficult to clean it, as dismantling it takes a lot of work and is definitely where the design really fails.
After 4 years of use, the plastic has started corroding from inside and the smell won't go away no matter how much we clean it. Probably because it's just not possible to clean it properly. So I'd say that's the life of the product.

2025年8月25日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Hi Grant, thank you for your review. We’ve carefully checked our records and unfortunately can’t find any order or customer account that matches your details. Could you please reach out to us directly with your order number.

Please also be advised that we recommend replacing your bottle and handle every 12 months or so. Easy maintenance tips and cleaning instructions can be found on the product care page on our website.

Regards
Simploo

5つ星のうち1の評価

2 years in the simploo nano is a truley…

2 years in the simploo nano is a truley awful product. the design of the seperation has not taken no regard for the female anatomy. the fixings have all rusted the cover randomly closes mid deposit leaving you with an awful mess to clean. the texture left from the 3d print give batiria and gunk a lovely place to hide and grow all sorts of delightful life. the pee level sensor gets stuck on once your pee bottles gets even the slightest amount of scale build up. all in all its just an overpriced gimiky product that fails to provide it intended service.

2025年5月16日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with the Simploo Nano hasn’t met your expectations. We take all reviews seriously and appreciate the opportunity to learn from your concerns.

Regarding the separation design — we understand this is an important aspect, and we've worked extensively with a wide range of testers during development. However, we recognise that no product is perfect for everyone, and we're always looking at ways to improve usability across all users.

The issue with rusting fixings and the closing lid is not something we commonly hear, so we’d really like to understand more about your particular unit and usage conditions. If you haven’t already, please do get in touch with our support team so we can look into this further.

5つ星のうち5の評価

We have had ours now for over 18 months…


We have had ours now for over 18 months and as we full time in our Motorhome it’s used every day. For our Pan American Highway trip it’s perfect and a game changer.

It’s a fantastic bit of kit and I’d certainly recommend it.

Had a couple of very minor issues and always found the customer service first class.

Reading some of the reviews I do wonder if it’s user error as we don’t get a smell at all and Liquids / solids both go where they should. It’s so easy to use.

2024年12月9日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you for the kind review Bob. We pride ourselves on providing excellent customer service, and we're so happy to hear we met your expectations both with our service and your Simploo Mini.

5つ星のうち5の評価

My experience with Simploo has been exceptionally good …

My experience with Simploo has been nothing but positive
The loo is so cleverly designed, simple and practical with a modern contemporary finish
The after care service is amazing, nothing is too much trouble, Kate goes out of her way
I would highly recommend Simploo

2024年12月3日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you for your lovely review Gay. Your experience and review means the world to us.

5つ星のうち5の評価

excellent customer service

excellent customer service, I broke a part of my Simploo and Kate send me an entire new loo! Very kind of her, no qualms and excellent communication throughout.

Will definitely be recommending Simploo to everyone who want's a good quality compost toilet.

2024年11月29日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you so much for taking the time to give us a review. We are so grateful for your kind words.

5つ星のうち5の評価

I made a total mess of my order

I made a total mess of my order. Contacted Kate she could not possibly have been more helpful. These guys go way way way beyond to help. Thanks everyone for your fantastic product and service.

2024年11月18日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you Ronny, it's our pleasure

5つ星のうち5の評価

I don’t understand the previous bad…

I don’t understand the previous bad reviews, especially re leaking. It’s not possible unless they have damaged it? We’ve had our Simploo for two years, living in our van full time. It’s a composting toilet, so expectations should not be the same as a fully watered toilet…even the Natures Head (which is double the price) has its issues but the Simploo toilets, for us have been amazing. It’s our second composting toilet, the first being awful and has changed our living experience drastically. We love ours and had a great experience so not sure why these other people are being so rude.

2023年11月21日
自発的なレビュー
simploo.co.uk ロゴ

simploo.co.uk からの回答

Thank you for your lovely review Dawn. We're glad you've had a good experience with your Simploo

5つ星のうち1の評価

Simplyshi*

Simplyshi*!
For the price this is not worth your time!
Very poor 3d printed parts! Have had to use a glue gun to stick parts back togither, other parts have been broken behond repair and to be honest, the after market service was good, however only to be relaced with more cheap 3d printed parts . The unit also leaks is hard to clean and also stinks out the van, sorry team but maybe try a wooly hat businesses before selling the load of junk you sold me

2024年9月17日
自発的なレビュー
5つ星のうち1の評価

I have now had our loo for a couple of…

I have now had our loo for a couple of months. This is my biggest regret on buying a product for my campervan, Conversion This product is simply cr@p!! Pee leaks out into the bottom. The flap doesn’t stay back when needing a number 2.. the fan doesn’t take the smell away.. the bathroom stinks all the time even after bleaching and not using it.. emptying is just absolutely gross 🤮 it’s a total waste of £500 plus I will be Reverting back to the cassette type toilet as I simply can’t cope with the smell and getting full of pee every time I need to empty it.

2024年7月27日
自発的なレビュー

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