Soren's House レビュー 

217
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I ordered some mustard made red coat hangers for my toddlers room, they look great in his open wardrobe. The ordering was super easy and delivery was really quick.

5つ星のうち5の評価

Such a stylish and lovely doll! I bought this as a baby shower gift and they absolutely adored it. A brilliant shopping experience, with super fast shipping too. Chic products, excellent quality and... もっと見る

5つ星のうち5の評価

First time purchase from Soren's House. Items arrived very quickly, beautifully packaged. I hadn't appreciated their mission until i read the card that came with my items. I feel the shop beautifully... もっと見る

5つ星のうち5の評価

Just received another parcel from Soren's House. A lovely selection of bits and bobs for my manager before he heads off on paternity leave. Lovely quality, well packaged and arrived Monday morning des... もっと見る

企業情報

  1. おもちゃ屋
  2. ・
  3. 子供の店

当該企業による記述

At Soren's House, we want to take children back to a simple, natural and organic childhood. We want them to be inspired by modern design, by nature and this wonderful world that we live in. To be creative, to be imaginative, to be themselves. But mostl...


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4.2

ほぼ満足

TrustScore 5段階評価の4

217件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(217)

過去12か月のレビュー数: 43件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Shocking and zero accountability

Really slow service iv never shopped anywhere that took over 2 to even dispatch.tracking is non existent.customer service just regurgitate delivery time scales despite it not even being dispatched yet.
I would off been better getting the item from a trusted store like John Lewis because the customer service and delivery is much better.
First and last time I shop here * update quoted to be delivered before the 29th and it’s still not here,customers prefere honesty and accountability from customer service not gaslighting customers that the product isn’t late.

2025年5月24日
自発的なレビュー
Soren's House ロゴ

Soren's House からの回答

Hi Victoria, the Banwood items clearly state 7-10 working days delivery on the product page so your item is due to arrive with you before the 29th. I have just resent your tracking email as it may have gone into spam. Thanks again for shopping with us.

Hi Victoria, the 29th is tomorrow. I can see that your tracking shows that your parcel has been sorted at the national hub and will be out for delivery tomorrow which is 10 working days since ordering. Thank you again and apologies for any confusion!

5つ星のうち5の評価

Exclusive brands with good customer service

We recently purchased a changing mat from Sorens House and were really impressed! They had a great selection of brands and products we couldn’t find anywhere else in the UK. Delivery was fast, and the wishlist feature made it super easy to share gift ideas with friends and family. Highly recommend for anyone preparing for a new arrival!

2025年4月3日
自発的なレビュー
5つ星のうち4の評価

Scooter I ordered broke 3 months later…

Scooter I ordered broke 3 months later I purchased. After a couple of emails we received a replacement.

2025年1月31日
自発的なレビュー
Soren's House ロゴ

Soren's House からの回答

Hi Andras,

I have just emailed a copy email from November 2024 regarding this. I am so sorry that this has still not been rectified for you, we were told that a spare part would be posted out to you once available and our ticket was closed in error. I will get this rectified for you today. Huge apologies again for any disappointment caused.

Best wishes,
Sally

5つ星のうち1の評価

Awful experience

Awful experience. Don’t order large pieces of furniture from this company, they do not keep you up to date on delivery times and delays. Both times I have ordered furniture I have had to chase for updates on shipments, they have not notified me when a delay has occurred, communication is just awful. I am over 1k out of pocket still waiting on a bed being delivered nearly 6 weeks after ordering it and will be pursuing a chargeback with my bank next week if I don’t hear anything on Monday. Avoid!

2025年5月10日
自発的なレビュー
Soren's House ロゴ

Soren's House からの回答

Hi Antonia,

I’m so sorry that your item was delayed, we have experienced several delays with customs because of Easter and bank holidays. Your bed has already been collected by our courier who will be in contact to organise your delivery. You should have received a despatch email, it may have gone into spam?

Best wishes,
Claire

Hi Antonia,

I can see that your bed has been delivered by our couriers today. Apologies again for the delay which was caused by Easter and bank holidays. Please let me know if we can help with anything else.

Best wishes,
Claire

5つ星のうち5の評価

Great service

My delivery was delayed due to a supplier issue but the communication and service was great right through. The chest has now been delivered and it's gorgeous 🤩

2025年4月30日
5つ星のうち1の評価

Poor customer service.

I ordered numerous items where the delivery time was approximately 4 weeks, the items arrived considerably later than this (up to 9 weeks after ordering), the company never volunteered any delivery updates and when they replied to my requests for information re. Delivery timescales I was provided inaccurate and inconsistent information.

2025年4月29日
Soren's House ロゴ

Soren's House からの回答

Hi Natalie, thank you for leaving us a review. I can see from your order that you had 5 x Lorena Canals items on your order with delivery of approximately 4 weeks. I can see that one of the items was later than expected due to a delay at manufacturing and that this was delivered last week. Apologies again for the unforeseen delay and for any disappointment caused.

Best,
Soren’s House

5つ星のうち5の評価

Super speedy delivery

Made the order on Friday afternoon and it was delivered by Saturday, I really don’t think I ordered any kind of next day delivery, just the only one the offered, so was really impressed how quickly it arrived. Item was well packaged too. All in all very happy with everything.

2025年4月3日
5つ星のうち5の評価

Very fast delivery

Placed our order for a Scoot & Ride Highway Kick 1 'Push & Go' Scooter on Thursday at 21:49 pm and received the scooter on Saturday around lunch time. I came across Soren's House because it was advertised as the local partner of Scoot & Ride (Austrian company) in the UK and can definitely recommend them. The scooter was already sold out on the Scoot & Ride website in the colour we wanted and am very happy with our purchase.

2025年3月29日
5つ星のうち5の評価

Perfect little bed !

Shipment arrived 3 days early which was great. Nice and easy to put together with simple step by step instructions. Perfect little bed for my 5 year old, we live full time in a static caravan and the bedrooms are small so this is a perfect fit with the bonus of being able to store and play under the bed 10/10 from me and my son . Thank you soren’s house !

2025年2月28日

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