Store Dji レビュー 180

Zum Versand bereit
10.06.2022 12:27:08
warte nun seid über 2 Wochen auf den Versand der Ware die als bereit steht... Schade, dachte ich kaufe direkt beim Hersteller Shop für einen schnell und Reibungslosen Versand... aber siehe da, muss man doch wieder auf Amazon zurück greifen. Echt schade. Kundenservice wird über all immer schlechter.

DJI ist ein Witz! Wer eine Drohne von DJI besitzt und diese bisher auch mit einem Android-Smartphone nutzen konnte, hat jetzt leider keinen Spaß mehr! Warum? Die Drohne lässt sich nicht mehr fliegen, weil DJI die App DJI FLY nicht mehr im Google Play Store anbietet. Eine Frechheit und ein absoluter Witz! Ich werde die Drohne direkt verkaufen und keine Produkte von DJI mehr nutzen!

Mi ricollego a quanto detto dal ragazzo architetto tra queste recensioni e mi soffermo sulla spedizione fittizia ed UPS ... DJI sa tutto deve avere un accordo con UPS non puo essere diverso da cio.Perche fonite le prove che questo fingere di consegnare succede da mesi anni non possono ignoralo.
L'algoritmo è sempre lo stesso ... pacco arriva eseguono una consegna fittizia ...Richiedono conferma indirizzo che non trovano ( ma che hanno gia da anni ) ... spedizione dopo qualche giorno con elenco traking bloccato e non aggiornato ritorna e DJI la quale non ne fa partire una nuova ma attende il ritorno della prima scritto su email Riservandosi altri 15gg per fare le verifiche ed indagare sull'accaduto DI COSA?su cosa deve indagare?
NON STO SCHERZANDO E' TUTTO VERO...
Email al limite del comprensibile che non apportano nessuna novita se non scuse ed invito ad aspettare ...
DOVREBBERO CHIUDERE E QUESTE RECENSIONI DOVREBBERO APPARIRE CHIARE prima che i futuri clienti acquistino i loro prodotti!
Se ne fottono se vedete l'83% delle recensioni è negativo piu la mia .
Youtuber di Mer. che non dicono queste cose ma solo cose positive per farsi arrivare a casa i regalini.

This company sells crap products.

They have NO customer service

Ich hatte die Lust schon verloren am fliegen wollte nicht mehr da habe ich ein Video gesehen auf YouTube von der Mini 1 dachte komm noch dass eine mal versuchst es wenn das auch nicht funktioniert wie die anderen Drohnen lass ich es für immer doch es kam alles anders an der stehle vielen Dank an DJI das ich wieder Freude habe am fliegen absolute Top Drohnen leicht zu bedienen macht und folgt den Befehlen habe dann die mini 1 verkauft und habe das gleiche Geld wieder bekommen dann holte ich mir die mini 2 und jetzt die Air2S absolut die nimmer 1 in der Luft setze Sie beruflich und im Urlaub ein wer sich unsicher ist brauch das nicht sein ihr werdet hellauf begeistert sein auch der Support ist unschlagbar bei DJI ich für meinen Fall werde auf jeden Fall DJI die Treue halten sicheres unbeschwertes fliegen und beste Qualität an Aufnahmen das giebt es nur bei DJI 👊🏻❤️

Hallo zusammen ich möchte einmal aus meiner Sicht den Support bewerte.
Ich bekam zu Weihnacht diese pocket geschenkt und hatte von Anfang an Probleme mit dieser Kamera. Leider ist auf der Web Seite nicht vermerkt ab welcher Version diese Kamera funktioniert. Ich habe Android Version 8 und mit dieser Version kann ich die Kamera nicht Anmelden. Bei dem Android Store wird von dem Herunterladen dieser App gewarnt. Daraufhin habe ich versucht DJI über deren Formular zu kontaktieren, leider ohne Rückmeldung. Daraufhin habe ich im Internet nach Adressen gesucht und auch eine gefunden. Dieser habe ich auch mein Problem geschildert aber anstatt kamdie Antwort: dass ich das Gerät nicht zurückgeben kann da die 14 tägige Rückgabe überschritten sei. Da es sich um eine Weihnachts Sonder Aktion von DJI handelt gehe ich davon aus dass diese Produkt erst am 24.12. erst Inspektiert werden kann. Leider ist DJI nicht bereit diese Kamera zurückzunehmen. Die Antwort von DJI ich soll doch diese Kamera privat Verkaufen. Auch wurde in diesem Schreiben erwähnt dass es keinen Support dafür gibt. Somit unterstell ich DJI ein Betrügerisches Handeln. Nirgens auf Ihrer Hompage wurde darauf hingewisen welches Betriebssystem und welche Version zum Betrieb dazu möglich sei.
Sehr Schade ein Entteuschter Anwender

How can such a great product come from such a dysfunctional and anti-customer organisation. I purchased a Tello Edu which is great and so bought a dji mini2 from DJI direct for xmas. At the time of purchase it would be delivered on time for xmas but then it spent 2 days being picked in the warehouse so I contacted customer support. From there it went badly downhill. They told me that it would not be delivered before xmas so I asked them to cancel it because I could buy it through Amazon and they could deliver it on time. They said they would cancel the order but then they shipped it instead. This was shipped with DHL and they put a stop on the delivery so that it would be returned to them, but nobody told me this so I cancelled my order with Amazon and figured, hey DHL is going to deliver this anyway and it actually will be on time. I emailed them to say I had done this. Next I know DHL thinks it is being returned to DJI, DJI tells me its going to be delivered and there is nobody to talk to who can make any sense. Eventually, I speak with a person at DHL and they say best to assume it is going back to DJI. So, I end up buying the drone direct from Amazon and it is delivered for xmas. Meanwhile, DHL now says it can't find the parcel to return it and DJI says it won't refund the monies until DHL does return it. Fortunately, I paid with a credit card so I have made a claim under Section 75 of the consumer credit act - but what an absolute nightmare.

Best advice. If you want a great drone, buy a DJI but for goodness sake do not buy it from DJI. Buy it from Amazon because at least they have customer service.

I purchased the DJI Mini SE fly more combo. It is a good product and it arrived quickly

purtroppo il minimo è una stella ma non avrei dato nemmeno quella!!! Per quanto mi riguarda mi hanno truffato! Ho acquistato il Mavic3 perchè sul loro sito nelle specifiche avevano indicato "waypoint 3.0", caratteristica che solo dopo l'acquisto ho scoperto che non ha e probabilmente non avrà mai... Alla mia richiesta di chiarimento in merito se ne sono lavati letteralmente le mani e mi hanno risposto "di rivolgermi a Dji"... immediatamente dopo hanno rimosso la dicitura "waypoint 3.0" dal loro sito!!!
Penosi!!!

Ich kann die negativen Bewertungen hier nicht verstehen-ich meine was erwartet ihr euch, dass ihr eure Drohne bei Flugfehlern ersetzt bekommt?
Der Kunden-Support ist bemüht aber zugegebener maßen unfähig (Callcenter)
Der Shop ist seriös und die Lieferzeiten sind moderat.
Die Drohne selbst ist der Hammer!

How in this world, a company is able to stills peoples money this way?
Firmware problems makes useless their's drones and there is nothing we can do

In 2019 I bought a Mavic Air. My gimbal cover is unfortunately defective and I would like to buy a new one. The dealer tells me that the product is discontinued and can not be ordered! Can this be true? I will NEVER have a DJI again!

I just want to give DJI a good review. I online ordered a MINI2 on Oct 18th,2021. It was shipped from SHATIN, HK. I received my order on Oct. 25th via Fedex. I am in Canada. I am very happy for this online purchase.

I placed an order on September 24 for a battery. Eversince no tracking number procided and no reply to emails or phone voicemail. They are not even replying to my claim with PayPal. I feel seriously scammed.

Order entered are reviewed by DJI the following day.
DJI takes 2-3 days to set up product to shipment.
Package is routed to Japan from China and then delivered to UPS.
UPS scans the product package the following day.
UPS prepares the package for scanning.
The package remains in transit for 2 days until it arrives to Anchorage, AK.
The package is then sent to Louisville, KY.
When I track the package at UPS they say "Your package is pending release from a government agency. Release of the package to UPS may take up to 10 days".
NOTE: DJI sent the package to my previous address (moved 2 years ago). Now I need to pay a fee to make an address change (I already entered when ordering the product). As of today, package is still held in Kentucky.
NOTE: Destination is San Antonio, Texas.
In summary expect 2+ weeks to receive your order. Make sure you double check address both DJI and UPS tracking.

DJI flat-out lies about shipping. I received an email stating my package was shipped on the 13th of August 2021 and even the order status page on their website shows that my package was shipped. FedEx does not have the package and when I contact DJI support they keep telling me that my package will ship at a later date. That date has changed 7 times yet they are still listing my package as shipped! FRAUD! They ripped me off for almost a grand and can't tell the truth!

Assistenza terribile e acquisti con partita iva al limite dell'assurdo. Hanno fatturato l'acquisto in Olanda invece che in Italia con iva olandese al 21%, e, contattati subito dopo l'acquisto, si sono rifiutati di annullare l'ordine o di correggere l'applicazione dell'iva applicando quella italiana al 22%.
Ogni volta che dovete fare un ordine dovete fare una procedura complicata per il riconoscimento della Partita Iva, aspettare alcuni giorni e poi comprare. Questo per ogni singolo ordine!
Se avete alternative, comprate altrove. Questa gente non merita i vostri soldi.

The worst customer service experience I have ever had. I didn't purchase the product directly through DJI but one of their resellers in Canada. All stores that I have seen that sell DJI products explicitly states on their site and at point of sale that all sales are final, and all returns, exchanges and refunds are exclusively dealt with directly by DJI.

Except when you call DJI they claim that its the dealers responsibility to issue a refund. So you end up stuck in the middle with a piece of S*** product that doesn't work and no where to go. I have spoken at length with the owner of the store I purchased the RSC2 Gimbal from and they say as part of their contractual agreement with DJI, it explicitly states that DJI will handle all aftersales support. Well isn't that convenient. If they handle the aftersales, and do nothing then they get to keep your money without spending more on fixing anything. This is actually bordering on the line of a scam.

I tried to raise an official complaint, the management don't call you back, I even tried stating that I will stay on the line until I speak with a manager. You end up on hold indefinitely. They just hope you get bored and hang up. This must have happened 10 times in a row when I was calling. The advisor responsible for this is called Russ.

I absolutely regret buying a DJI Gimbal. I WISH I had gotten a Zhiyun Crane series instead. I will never buy another DJI product again.

DRONE POUSOU SOZINHO NA ÁGUA

Recentemente vivi um evento horrível, em que meu Mavic Mini por falhas técnicas resolveu "pousar" na água, sozinho. Mesmo seguindo todos os protocolos do fabricante. Além disso, o drone era completamente novo, havia voado apenas 8 vezes. Procurei a DJI, enviei os relatórios de voos que comprovam que não houve falha humana, interferência nem fatores adversos além da FALHA TÉCNICA DO PRODUTO e simplesmente sem explicação alguma, me mandaram um orçamento com um desconto de 10% para adquirir outro drone.

Ou seja, além de ter sido prejudicada, o descaso com o consumidor é enorme: compre um drone, tenha uma falha técnica e compre outro? Ah me poupe... péssimo suporte com o cliente que investe altíssimo em produtos da DJI.

Caso: CAS-6856457-B0Y0V3

ah, ainda me sugeriram achar a aeronave original que afundou... risos!

What a shady company! They try to trick you (US customers) by advertising in Singapore dollars which is a lower price tag. It's very easy to overlook when you checkout. Then, when you purchase the product you realize it's in USD and the amount you are charged is about 20% higher. Why would you want to do business with people like these?