I had a great experience booking with Sunpool Villas. The website was very easy to use and made the whole process straightforward. Communication throughout was excellent—clear, prompt, and really help... もっと見る
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We visited Villa Casa Canela for a family holiday in late April for one week. The Villa was situated in a quiet area on the outskirts of Playa Blanca. It felt like a real home from home, including an... もっと見る
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Really good comms right from booking until arrival. Met at the villa and shown around . Unfortunately we had a problem with 2 leaky toilets and although we contacted the rep straight away we had no co... もっと見る
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We have used this company over the last six years and have always had a positive response from them. During the pandemic in 2020 we had booked a villa with them and they went above and beyond to reb... もっと見る
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企業情報
当該企業による記述
Our dedicated team is committed to offering you a handpicked selection of exclusive holiday villas with private pools in Lanzarote. Our mission is simple yet profound: to ensure that your stay at one of our villas is nothing short of perfection. To achieve this, we go to great lengths to furnish you with a wealth of information about each of our properties. We believe that when our esteemed guests arrive at their chosen villa, they should feel an immediate connection, as if they have already embarked on a virtual journey through their vacation residence. To make this a reality, we proudly showcase 360º photos of our villas, providing a comprehensive and immersive view of every nook and cranny. With these meticulously captured images, you can be confident that no aspect of the villa remains hidden, ensuring complete transparency in your booking. Our commitment to exceptional service goes beyond the visuals. We understand that each guest is unique, with their own distinct preferences and requirements. With this in mind, our team is dedicated to delivering a truly personalised experience. We take great care in matching the right villa to the right customer, ensuring that your stay is tailored to your desires. Should you find yourself unable to discover the perfect villa among our portfolio, we invite you to reach out to us without hesitation. It is our pleasure to assist you in your quest to find the villa that perfectly aligns with your vision of a dream getaway. Our team is always ready to help you find the ideal villa at the most competitive price, because we believe that an unforgettable holiday experience need not come at an exorbitant cost. Simply get in touch with us, and we will present you with a curated selection of villa holidays in Lanzarote, designed to offer the utmost value for your money.
連絡先
Calle El Cobre, 4, 35580, Playa Blanca, スペイン
- 0034928587821
- info@sunpool.es
- sunpool.co.uk
4.8
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excelente villa
El único inconveniente fue que tenía una villa reservada y otras personas la reservaron en otra página a la vez y tube que elejir otra.
Aún así la villa estaba muy bien equipada, cuidada y muy buena ubicación.
Volveremos a elejirlos.
2023年4月19日
Sunpool Villas からの回答
Muchas gracias Laura por tu apreciación, por favor ten en cuenta que no podemos guardar una pre-reserva más de 24 horas, afortunadamente pudimos encontrar otra villa de tu agrado.
Saludos desde Lanzarote.
Arantxa
Very easy to deal with
Very easy to deal with. Super responsive to queries. Would definitely use again
2023年4月16日
Sunpool Villas からの回答
Thank you Ann for taking the time to write a review about our service, it is very important for us to know that our efforts are being appreciated.
We have forwarded your review to the entire Sunpool team.
Greetings from Lanzarote.
Arantxa
Superb place with all we wanted…
Superb place with all we wanted around,. Will recommend to anyone 👍🏻
2023年4月9日
Sunpool Villas からの回答
Thank you very much Jean Claude for this wonderful review, we are happy to know that Villa Mararia has met your expectations.
Greetings from Lanzarote.
The Sunpool Villas Team
Super!
Magnifique logement , site sérieux et très pro.Rapport qualité prix au top.Je ne peux que recommander sunpool villas!
2023年3月27日
Sunpool Villas からの回答
Bonjour Eloise,
Merci beaucoup pour vos gentils mots sur notre entreprise, nous sommes heureux de savoir que vous appréciez notre service, cela nous encourage à continuer à travailler dur.
Nous sommes très heureux que vous ayez aimé Casa Golondrina.
Encore un grand merci pour venir à Lanzarote avec nous.
L'équipe de Sunpool Villas.
Great villa exceeded our expectations
Great villa exceeded our expectations, great communication from start to finish from the company could not ask for more.
2023年3月12日
Sunpool Villas からの回答
Hi Nicola, We are glad to know that villa Loly has exceeded your expectations, thank you very much for your great review about our service.
The Sunpool Villas Team
I already submitted a review
2023年2月22日
Sunpool Villas からの回答
Hi John,
Thank you very much for your five-star rating and for booking a villa with us again.
We all hope to see you again soon!!
The Sunpool Villas Team
Sunpool Villas からの回答
Thank you Michael for taking the time to write a review about our service, reviews like these encourage us to keep working hard.
Thanks again and best regards,
The Sunpool Villas Team
Villa Dafmir
La villa Dafmir est un lieu paradisiaque, idéalement situé. les hôtes sont adorables. Nous recommandons cette destination
2022年12月3日
Sunpool Villas からの回答
Bonjour Sophie, Nous vous remercions de votre commentaire. Nous sommes très heureux de savoir que vous avez eu un agréable séjour à Villa Dafmir.
En espérant vous accueillir bientôt pour un autre inoubliable séjour à Lanzarote.
Encore merci!
Arantxa,
Good communication from start to…
Good communication from start to finish. Easy payment and villa as described. Definitely will use Sunpool again.
2022年11月20日
Sunpool Villas からの回答
Hi Michael,
Thank you for staying with us in Villa Lisi.
We are very happy to hear your great comments about our company and cannot wait to welcome you back again.
Best wishes,
The Sunpool Villas Team
Great response time
Straightforward from beginning to end. Very fast to respond to any questions asked. Will definitely use again.
2022年11月5日
Sunpool Villas からの回答
Thank you very much Maire for your review, we are happy that you find our process easy.
We hope to welcome you back again soon.
Best wishes,
The Sunpool Villas team.
Sunpool Villas からの回答
Thanks Felix for your kind words, I have transferred your review to our engineer, he was very happy with your words, we decided to make our own system so as not to have to pay a fee for each booking so that we can have a lower price.
Thank you very much for your beautiful words about our assistance, I have passed it on to our team.
Best regards,
Arantxa
Sunpool Villas からの回答
Dear Jane, Thank you very much for your kind words about our service, the entire Sunpool team has appreciated it very much, we are glad that Villa Mararia has pleased you.
Best regards,
The Sunpool Team
Lovely villa and great service from…
Lovely villa and great service from sunpool can’t wait to book again
2022年10月11日
Sunpool Villas からの回答
Hi Ronald, Thank you for taking the time to write a review, we are glad that Villa Sabela has been to your liking, we have passed on your nice words about our service to our entire team.
We hope to see you again soon, greetings from Lanzarote.
Arantxa.
An excellent company
An excellent company. Villa was beautiful and well kept. Great sized pool. Sunpool villas kept us informed and provided all information we would need for our stay. Back in 2020 during covid we needed to cancel our booking due to a flight change. Sunpool villas refunded us without a question. Would definatly recommend this company and will dedinatly be using Sunpool Villas again in the future.
2022年9月24日
Sunpool Villas からの回答
Thank you Georgina for your amazing words. We are happy to know that Villa Alexis met your expectations. I have forwarded your comment about our company to our entire team, we are very moved by your words, thank you for your mention of the refund of your deposit.
During COVID we did what we thought was fair, we refunded all deposits of canceled bookings.
We hope to welcome you back again soon.
Best wishes,
Arantxa.
Lovely relaxing holiday
This was our second visit to the villa and again we had a really lovely time. The communication was excellent from booking to arrival and Raphael was there to greet us. The villa is clean well equipped and very secure with a modern alarm system. The pool is warm and there are plenty of loungers and seating. There are clean towels including pool towels and a modern washing machine should you need it. All in all the villa has everything you could want for a lovely relaxing holiday.
2022年9月12日
Sunpool Villas からの回答
Thank you Jeanie for your amazing words. We are very pleased to know you had a wonderful holiday at Villa Erika. The pool area is very nice and we are happy to hear you enjoyed it very much.
We hope to welcome you again in the near future.
Best wishes,
The Sunppol Villas Team
El verano que viene volveremos 👍
Del 1 al 10 le doy un 11,todo perfecto,la villa muy bien cuidada y muy cómoda,con todo detalle y urbanización muy tranquila,muy recomendable,volvería mañana mismo
2022年9月4日
Sunpool Villas からの回答
Gracias Víctor por tu extraordinaria apreciación, nos ha alegrado mucho saber que Villa Juabel excedió tus expectativas y que encontraste la zona muy tranquila.
Te esperamos en Lanzarote.
El equipo de Sunpool Villas
MEJORANDO AÑO TRAS AÑO
Tercer año consecutivo alojándonosla a través de Sunpool Villas. Todo correcto, profesionalidad absoluta, y lugar garantizado sin problema exquisito.
Aunque la villa tiene unos horarios de entrada y salida, nos dejaron entrar unas horas antes y salir unas horas después, sin cargo alguno, hecho que es de agradecer.
Esperamos volver en el 2023.
2022年9月7日
Sunpool Villas からの回答
Estimado Casimiro, muchas gracias por tu apreciación y tu fidelidad, todo el equipo de Sunpool se ha alegrado mucho al leer esta opinión, sobre todo en lo que respecta a la profesionalidad. Nos adaptamos a los horarios siempre que sea posible, y normalmente es gratuíto, excepto unos pocos propietarios que cobran por ese servicio.
Te esperamos en Lanzarote!
Muchas gracias de parte de todo el equipo de Sunpool Villas
Excelente.
Sitio impecable, con todo lo que anunciaban y más. Gran cesta de bienvenida y atención muy rápida y eficaz.
2022年8月23日
Sunpool Villas からの回答
Estimada Concha, muchas gracias por haber tomado el tiempo de escribir una reseña sobre tu experiencia con nosotros, nos alegramos mucho de saber que Casa Canela ha superado tus expectativas y que hemos sido eficaces en la atención, opiniones como esta nos animan a seguir trabajando duro.
Gracias de nuevo, esperamos verte pronto.
Saludos desde Lanzarote
El equipo de Sunpool Villas
Fab company
Fab company, easy to speak to and fast response to messages, will definitely use again
2022年8月15日
Sunpool Villas からの回答
Dear Hayley, Thank you very much for taking the time to write such a wonderful review about our service.
Thanks again and greetings from Lanzarote.
The Sunpool Villas Team
villa marmaria... AMAZING!!!
we have just stayed as a couple in villa mararia for 2 weeks. it was amazing. the ladies we met on check in and out were lovely, so friendly and welcoming and the arrival pack was a lovely touch. the villa was just as it looked in the photos and absolutely spotless. a lovely location within walking distance of the town and marina for food and shopping. the villa was very well equiped with everything we needed for the 2 weeks, very comfortable bed and sofa, lovely shower. everything to a high standard, modern finish. couldnt wish for more and would deffinately recommend to any couple looking for a relaxed home from home holiday. thank you so much.
2022年8月12日
自発的なレビュー
Sunpool Villas からの回答
Dear Sarah, We are glad to know that Villa Marararia exceeded your expectations, that you found it very clean, modernly furnished and well located. Thank you very much for writing this excellent comment!
Greetings from Lanzarote
The Sunpool Villas Team
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