I had a great experience booking with Sunpool Villas. The website was very easy to use and made the whole process straightforward. Communication throughout was excellent—clear, prompt, and really help... もっと見る
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We visited Villa Casa Canela for a family holiday in late April for one week. The Villa was situated in a quiet area on the outskirts of Playa Blanca. It felt like a real home from home, including an... もっと見る
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Really good comms right from booking until arrival. Met at the villa and shown around . Unfortunately we had a problem with 2 leaky toilets and although we contacted the rep straight away we had no co... もっと見る
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We have used this company over the last six years and have always had a positive response from them. During the pandemic in 2020 we had booked a villa with them and they went above and beyond to reb... もっと見る
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企業情報
当該企業による記述
Our dedicated team is committed to offering you a handpicked selection of exclusive holiday villas with private pools in Lanzarote. Our mission is simple yet profound: to ensure that your stay at one of our villas is nothing short of perfection. To achieve this, we go to great lengths to furnish you with a wealth of information about each of our properties. We believe that when our esteemed guests arrive at their chosen villa, they should feel an immediate connection, as if they have already embarked on a virtual journey through their vacation residence. To make this a reality, we proudly showcase 360º photos of our villas, providing a comprehensive and immersive view of every nook and cranny. With these meticulously captured images, you can be confident that no aspect of the villa remains hidden, ensuring complete transparency in your booking. Our commitment to exceptional service goes beyond the visuals. We understand that each guest is unique, with their own distinct preferences and requirements. With this in mind, our team is dedicated to delivering a truly personalised experience. We take great care in matching the right villa to the right customer, ensuring that your stay is tailored to your desires. Should you find yourself unable to discover the perfect villa among our portfolio, we invite you to reach out to us without hesitation. It is our pleasure to assist you in your quest to find the villa that perfectly aligns with your vision of a dream getaway. Our team is always ready to help you find the ideal villa at the most competitive price, because we believe that an unforgettable holiday experience need not come at an exorbitant cost. Simply get in touch with us, and we will present you with a curated selection of villa holidays in Lanzarote, designed to offer the utmost value for your money.
連絡先
Calle El Cobre, 4, 35580, Playa Blanca, スペイン
- 0034928587821
- info@sunpool.es
- sunpool.co.uk
4.8
優良
166件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sin duda una de las mejores casas donde…
Sin duda una de las mejores casas donde he veraneando. La viviendo ha cumplido ampliamente las expectavivas: comodidad y limpieza.
Muy contenta con la gestión y sin problemas de ningún tipo.
Valoración excelente, además la ubicacion es perfecta, sin ruidos y cercanía a Playa Blanca. Muy satisfactoria la experiencia.
2022年8月10日
Sunpool Villas からの回答
Estimada Rebecca, Nos ha alegrado mucho saber que Villa Vera ha cumplido tus expectativas y que ha sido una de las mejores casas donde has veraneado, para nosotros es una alegría recibir este tipo de comentarios, nos animan a esforzarnos día a día.
Muchas gracias de nuevo y saludos desde Lanzarote.
Arantxa
Had a lovely time at villa sabela…
Had a lovely time at villa sabela beds where very comfortable the outside pace was lovely pool was fantastic .the only thing was finding the villa. The wall where the is next to the road. Good idea to put a sign up on the wall with villa sabela name on the wall so you can find it easier. Plus inside the villa was very clean well done clean staff.plus they only come once a week what is great do do a clean bedding and towels to leave you in peace to enjoy your holiday will be returning for next summer thanks .
2022年8月8日
Sunpool Villas からの回答
Dear Robert, Thank you very much for taking the time to write a review about Villa Sabela, we are very happy to know that it met your expectations, we have taken note of your suggestion about the location of the villa, we appreciate it.
We hope to see you again in Lanzarote.
The Sunpool Villas Team
Brilliant company to deal with
Brilliant company to deal with. respond to emails really quickly. Lovely villas and good prices. Would Definitely use again and no hesitation to recommend.
2022年8月8日
Sunpool Villas からの回答
Dear Lesley, We are happy to know that you liked Casa Canela. The entire Sunpool team is very grateful for your good comments about our service, thank you very much!!!
Greetings from Lanzarote.
The Sunpool Villas Team
Lovely villa
Lovely villa, had everything we needed. Beautiful pool,great size and sunny all day! Quiet, residential area. We’ll be back!
2022年7月29日
Sunpool Villas からの回答
Dear Sarah, Thank you for your positive comments. It is always a pleasure to know that we have met our guests expectations.
We look forward to welcoming you back to Villa Silvia in the future.
Warm Regards,
The Sunpool Villas Team
Excellent customer service from initial…
Excellent customer service from initial booking enquiry right through to overseeing our stay in one of their villas.
Excellent company to deal with .
2022年7月28日
Sunpool Villas からの回答
Thank you so much for your kind words, Alison. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
Greetings from Lanzarote.
The Sunpool Villas Team
We had a great time
We had a great time. The apartment and pool were spotless clean. The apartment had everything too.
2022年7月25日
Sunpool Villas からの回答
Hello Gerard, thank you very much for writing this fantastic review, we are very happy to know that Villa Erika met your expectations and that it was very clean.
We hope to see you soon in Lanzarote.
The Sunpool Villas Team
Excellent Customer Service / Fantastic Villa’s
We have dealt with Sunpool Villa’s and stayed at several of their Villa’s for many years now and have always received a excellent customer service from them. All of the Villa’s that we have rented have all been in a immaculate clean condition.
We have just placed another booking with them for 2023 we wouldn’t dream of going elsewhere ! Keep up the fantastic work guy’s.
2022年7月13日
自発的なレビュー
Sunpool Villas からの回答
Hi Gary,
Thank you very much for this fantastic review and for your loyalty!
Greetings from Lanzarote.
The Sunpool Villas Team
Our villa s were perfect clean and had…
Our villa s were perfect clean and had everything that we could need. Dealing with sun pool was easy any questions we could email, and the sane when we were at the villa we had a phone number for Raphael. Pool was lovely sun loungers were plenty excellent experience
2022年7月4日
Sunpool Villas からの回答
Hello James, thank you very much for writing a review about Villa Lucia, we are delighted to know that you enjoyed your holidays and especially the pool area.
We hope to see you soon in Lanzarote.
The Sunpool Villas Team
A pleasure dealing with Sunpool.
A pleasure dealing with Sunpool.. Extremely efficient and always there to answer all queries. Well done again
2022年7月3日
Sunpool Villas からの回答
Hello Michelle, Thank you for your loyalty to our company and for writing such a good review about us.
We are very happy that you enjoyed your holidays at Villa Sabela.
We hope to see you soon in Lanzarote.
The Sunpool Villas Team
Sunpool Villas からの回答
Hello Andrea, We are very happy to know that you found our service excellent and that Villa Maley was very clean, thank you very much for writing such an excellent review, we hope to see you soon in Lanzarote.
The Sunpool Villas Team
Villa Sabela is beautiful
Villa Sabela is beautiful. It exceeded expectations and we loved every minute. Would highly recommend this villa to anyone considering a stay in Lanzarote
2022年6月23日
Sunpool Villas からの回答
Hi Josephine, Thank you very much for writing such a good review about Villa Sabela, we are very happy to know that the villa exceeded your expectations.
We send you our warm greeting from Lanzarote.
The Sunpool Villas team.
Sunpool Villas からの回答
Dear Joanne, Thank you so much for your 5-star review! We will share this with the our team to let them know to keep up the amazing work.
We are very pleased to know that you spent a fabulous holiday at Casa Canela and that it was great facilities on the outside and inside.
We hope to see you soon in Lanzarote.
Best regards,
Arantxa.
Cassa Bissau
Sunpool Villas were fantastic to deal with,very helpful and responsive.
Our Villa,Cassa Bissau was absolutely fantastic,as were the hosts,Jonny and Eugenia.Thank you
2022年6月6日
Sunpool Villas からの回答
Dear Lisa,
Thank you for taking the time to write a review about our service and Casa Bissau, it is great to read that we are very helpful and responsive, this encourages us to continue improving.
We are thrilled to learn that you appreciated Casa Bissau and its hosts, we have forwarded to them your words.
We look forward to welcoming you back in the future.
Arantxa and all the team from Sunpool Villas.
Very happy with Sunpool service
Very happy with the service from Sunpool.
Always fast replies and very helpful when we were there. Would definitely use again and recommend!
2022年5月22日
Sunpool Villas からの回答
Thank you Margaret for your great review! We have passed on your review to our entire team.
We hope to see you again soon.
The Sunpool Villas Team
Sunpool were easily contacted and…
Sunpool were easily contacted and helpful with any concerns. I would not hesitate to recommend them
2022年5月16日
Sunpool Villas からの回答
Margaret, thank you for the great review! We are so happy you loved your experience. We'd love to continue providing great service to awesome customers like you. Thanks again!
The Sunpool Villas Team
Excellent company
Excellent company to deal with, all our queries and questions were answered and dealt with straight away.
I wouldn't hesitate to use Sunpool again and have already recommended to friends.
2022年5月7日
Sunpool Villas からの回答
Thank you very much Tracey for this fabulous review, these types of comments encourage us to continue working hard.
The entire Sunpool team is glad that you had a happy holiday at Villa Rubicon.
Greetings from Lanzarote.
The Sunpool Villas Team
Sunpool Villas からの回答
Thank you very much Mark for writing such a good review, we are glad to know that you enjoyed Villa Rubicón.
The Sunpool Villas team
Sunpool Villas Excellent Service
Sunpool villas were an excellent company to deal with. Any questions were answered promptly by text or e mail before and during our stay and anything we asked for delivered at once.
The villa was exactly as the photographs showed on the internet and was perfect for us and our friends.
The staff from the company were all very helpful and cleanliness of the villa and pool was exceptional. Definitely five stars
2022年4月5日
Sunpool Villas からの回答
Dear Alan, Thank you so much for this great review! We really appreciate you being a customer. The team here at Sunpool Villas is thrilled to receive such great rating.
Thank you for sharing your experience and your kind words.
Arantxa.
Stayed in March 2022
Stayed in March 2022
Beautiful, modern, clean, spacious and private (end Villa not overlooked by neighbours) within easy walking distance (no steep inclines) to all the lovely restaurants on the promenade. Would certainly revisit.
2022年3月26日
Sunpool Villas からの回答
Dear Joanne, Thank you for very much for your great review about Villa Tazirga.
We are thrilled to hear that you love the villa from its privacy, and spaciousness, to the proximity to restaurants and the promenade.
Thank you very much for your valuable recommendation and we look forward to your next visit to Lanzarote.
The Sunpool Villas Team.
Great time at Villa Juabel
We have visited Villa Juabel for the first time and we were very happy with our choice!
We had a lovely stay. The residential area war very quiet and cozy.
At our arrival everything was ready for us and we were very grateful for the arrival package that had been prepared.The rooms were beautifully arranged, the kitchen fully equiped and the pool was heated as announced.
Especially the terrace was very comfortable, we used it throughout the day!
Only the parking lot was a little narrow but worked though.
We will come back for sure! Thank you!
2022年1月8日
Sunpool Villas からの回答
Dear Norbert,
Thank you very much for leaving us such a lovely review! We are happy to read that you have enjoyed your stay with us in Villa Juabel and as it seems made the most out of your villa holiday.
We look forward to welcome you again here in Playa Blanca, Lanzarote. Do not hesitate to get back in contact if we can be of any help.
Best wishes, the Sunpool Villas team
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